OakLeaf Plantation Hotels, Jacksonville

"Clean room"

"Overall it was a good experience, but the towels that we had in the room was not usable. Also, the latest check in time was 12:30 am, and we arrived right before 12:00, but it was stressful because with the traffic, you never know.. I tried to call 3-4 times right after I found out the latest checking time, but no answer. I received a message from them via Expedia, letting me know about it, and I replied asking them what happens if we won’t arrive on time, but no answer. I consider that we were just lucky that we get there and being able to check in. Also, when we booked the place, we didn’t know upfront about the LATEST check in time, as if we would’ve known, we wouldn’t booked it, because you never know what can happen down the road and then they will make you pay a night, even if you get there late…"

"No free breakfast offered, so we didn't eat breakfast there."

"The tavern offered a wide selection of menu items and the staff was great. The hotel is not new, but it is well-kept and clean."

"Everything was great. The cook for the omelets was so funny and kind, they were delicious. "

"Outstanding experience in all respects. Staff were exceptionally courteous, pleasant and very efficient. Room was cleaned and towels and linen were replaced daily. Very impressed in their attention to every detail. We'll be back!"

"We always stay in pet friendly hotels and this Holiday Inn Express was the perfect stay. The price was great, it was clean, there is a nice pond to walk around with doggie stations and the employees were very kind."

"The breakfast was good and catered to many different tastes, the staff was professional and the room was clean."

"The office staff in morning, is amazing. They really have taken care of our every need."