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"I had a major issue with my room, I’m not going to go into detail. The staff was more than helpful and made things right as best as possible. This is a newer hotel in Oak Ridge, so the property is really nice. The staff is very nice. "

"Staff were very helpful."

"Shower & shower head are odd. Everything else was great!"

"Clean room nice staff"

"Very nice property"

"Loved this stay. Staff was amazing huge shout out to Noah for getting us checked in. Hotel roo. was quiet all through the night. I heard no noise. I will be using this hotel for any visit to the Knoxville area now."

"Noise traffic, billboard light right outside of our room, and noisy neighbors on our last night."

"Very clean hotel….friendly staff & great breakfast!"

"This was one of the dirtiest hotel rooms I have ever been given. The bathtub had what appeared to be human waste and hair in it, the toilet seat had urine on it, bugs were inside the light fixture, and the room clearly had not been cleaned. We also paid for a Premium Room upgrade that advertised upgraded bedding and snacks which were not provided. The stairwell smelled strongly of marijuana and the hot tub we specifically booked for closes at 9pm and appeared poorly maintained. Completely unacceptable. Photos of these conditions have been documented."