Nusajaya Hotels, Gelang Patah

"Breakfast is"

"Good experience for kids, especially if you want to access the waterpark/theme park/aquarium. Great for staying once just for the experience if you have kids. Else there are much better options in JB for the price point."

"Room was spacious, clean. Baby cot was in bad shape. Disappointed for Sheraton Brand and a new property. Worst is parking because it shares same parking with the shopping complex. Saturday on arrival we were caught in massive traffic at the parking entrance. We chose this hotel because of location, but this will be out last time to stay here. Will go back to our fav hotel Double Tree Hilton."

"Can improve on the sound proof. Thanks."

"All good except the shower area quite bad maintenance. The tiles with stains and the window with algae outside . The sight is bad but this cleaning is not easy I assume"

"Good food clean room."

"All facilities like shopping & dinning are nearby. Great on time savings"

"Hotel cancelled our booking and did not even inform us! When we went to check in, staff said it was overbooked and our booking was cancelled! We drove over one hour at night just to be told this??? They couldn’t even inform me earlier so that I won’t have to drive so long? And there were a few other families all left stranded because their booking too was cancelled. Where were we supposed to go??? HORRIBLE TERRIBLE SERVICE!!!"

"Generally, all that could be done well was done well. No complaints"