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"The staff were very attentive, helpful and pleasant to be around. The rooms were in great condition and the pool is breathtaking, especially at night. While it is rated as a 3 star hotel, we felt like we had a 5 star experience. I loved it so much that I’ve already booked another visit at one of their other locations. "

"The staff in all areas are polite, friendly and as helpful as they can be. They made our stay a real pleasure. The pool is a real highlight as is the location."

"Great property. Clean rooms- quiet - the staff was great. Pool and gym - both very nice facilities. Outdoor showers and restrooms! "

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"Amazing staff, great location, stunning rooms. A truly wonderful stay. I didn't want to leave. "

"The hotel was very clean, and the staff was friendly and very helpful. They helped us arrange all our trips around the island. The restaurant is also amazing, with great food and atmosphere. The only downside is the lots of stairs, and carrying bags up and down was a little hard, but the staff is pleased to help. Overall, it was a great stay and I would 100% recommend it!"

"Excellent service and quality all round - exactly as advertised - and fair value!"

"I had a very wonderful stay, the hotel was very clean and staff were so friendly and helpful. The pool and bar was beautiful. There’s so much to do here, I’d highly recommend a massage. "

"A beautiful resort on Lombok. Room was superb with king size bed, half open bathroom with shower under the clear sky. We had a room with ocean view and a large balcony. Breakfast had lots of choices, almost too many. Quality of food was great. Also a beautiful large (40 meter) pool. Staff are very courteous and spa treatments very good. "