Outdoor dining

Reviews of Hotel Victoria

4 out of 5
Hotel Victoria
Königstrasse 80, Nuremberg

Reviews

9.6

Exceptional

Rating 10 - Excellent. 314 out of 408 reviews" "
Rating 8 - Good. 77 out of 408 reviews" "
Rating 6 - Okay. 11 out of 408 reviews" "
Rating 4 - Poor. 2 out of 408 reviews" "
Rating 2 - Terrible. 4 out of 408 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very quiet. Breakfast was very good. Eggs cooked to order. Staff was very attentive. Very clean. Walk everywhere from hotel. Parking was off-site, underground and secure. Park by the front door and drop off luggage, check in then park the car. Easy Peasy.
Stayed 2 nights in Apr 2024
Response from Sara Ruffato on 1 May 2024
Dear Guest,Thank you for sharing your experience with us. We are thrilled to hear that you had a wonderful stay at our hotel. Your kind words about our delicious breakfast with freshly cooked eggs, our attentive staff, and the high standard of cleanliness mean a lot to us. The convenience of being able to walk to nearby attractions adds to the overall enjoyment. Additionally, we are most happy that you were satisfied with the nearby parking arrangement! Thank you!We strive to provide exceptional service and a comfortable environment for all our guests, and we are delighted that we succeeded in making your stay enjoyable. We look forward to welcoming you back on your next visit.Warm regards,Your Hotel VICTORIA Team

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel and friendly staff
Stayed 2 nights in Apr 2024
Response from Sara Ruffato on 16 Apr 2024
Dear Guest,Thank you for taking the time to share your wonderful review of our hotel. We are delighted that you enjoyed your stay! We strive to ensure that all our guests have a pleasant experience and we are happy to hear that we met your expectations. Thank you for choosing to stay with us... We hope to see you again soon!Kindest regardsYour Hotel VICTORIA Team

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! All the staff we dealt with were kind and helpful, and the breakfast is amazing. Conveniently located in the old town, yet so close to public transport to get anywhere in the city easily.
Stayed 3 nights in Feb 2024
Response from Sara Ruffato on 12 Feb 2024
Dear Guest,Thank you for taking the time to write such a nice and positive review. We are delighted to hear that you enjoyed your stay with us and would love to come back. It is always a pleasure to welcome guests from all over the world and we strive to provide a warm and comfortable atmosphere for everyone who visits our hotel!We hope to welcome you back in the future!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a one night stay at the Victoria Hotel as we passed through Nuremberg. The hotel is in a great location near the train station yet in the centre of town. The room was excellent, the staff friendly and an included breakfast that was plentiful with many options. Thank you
Stayed 1 night in Feb 2024
Response from Sara Ruffato on 9 Feb 2024
Dear Guest, We are glad that you enjoyed your stay with us in the historical old town of Nuremberg and would like to thank you with all our heart for your wonderful compliments regarding the central location, our breakfast spread and our friendly staff!we look forward to your next visit! Kindest regards, Your Hotel VICTORIA Team

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice and pleasant hotel. The difference is in the service and the staff. Simply on another level. Thank you for making me see that what I paid was very little compared to the benefits received.
Stayed 2 nights in Dec 2023
Response from Sara Ruffato on 25 Jan 2024
Dear Guest,Many thanks for your feedback! We are very happy to read that you enjoyed your stay with us!We also thank you very much for your kind words about our staff. It is very important for us that each of our guests get an individual and special service. With our team we do everything to make you feel at home in a welcoming, friendly and warm atmosphere.We look forward to your next visit! Kindest regards, Your Hotel VICTORIA Team

10/10 Excellent

Neeta

Stayed 1 night in Dec 2023
Response from Sara Ruffato on 26 Dec 2023
Dear Guest,Many thanks for your feedback! We are very happy to read that you enjoyed your stay with us and we look forward to your next visit! Kindest regards, Your Hotel VICTORIA Team

10/10 Excellent

helen, Prosperity

Travelled with partner
Stayed 1 night in Dec 2023
Response from Sara Ruffato on 25 Dec 2023
Dear Guest,Many thanks for your feedback! We are very happy to read that you enjoyed your stay with us and we look forward to your next visit! Kindest regards, Your Hotel VICTORIA Team

8/10 Good

Catherine Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right across from the rain station which makes traveling very easy. The front office staff are very nice and helpful. The room was clean as was the rest of the hotel. We paid for the breakfast and were a bit disappointed with the service there. They would serve coffee and tea but we had to wait a bit for staff to come to our table to ask if we wanted any. The buffet was very nice with a variety of items to select. Once we were almost finished we were asked if we wanted any scrambled eggs - didn't know that was an option! Otherwise our stay was very comfortable and nice.
Stayed 1 night in Dec 2023
Response from Sara Ruffato on 25 Dec 2023
Dear Guest, We thank you for taking the time to write us a review about your stay at the Victoria. Our VICTORIA hotel is privately operated and has a history of over 100 years. Our strategic location at the entrance to the historic center, the historic structure dating back to 1896, and the warm and welcoming nature of our international team all contribute to making your stay a truly memorable and enjoyable experience. On the other hand we are very sorry to hear that we could not completely convince you of our breakfast service. Our breakfast team is always eager to provide the best possible service under all circumstances. We always verify the quality of our products and we prepare specialties, such as fried or scrambled eggs, freshly by order. Our most important priority is to guarantee the freshness and quality of the food we serve! Therefore, during particular events, such as the Christmas Market, it might become a little challenging to provide the same high quality to all guests in the shortest time possible. Nevertheless, we always strive to meet your expectations and we therefore apologize if in this case the service took a little longer. Please, also kindly consider that breakfast is always included in our room rates and does not represent any extra charge for our hotel guests, although it must be listed separately on the invoice for VAT reasons. We thank you for your understanding! We would therefore be happy if you gave us another chance to convince you of our hotel next time you come to Nuremberg.Kindest regardsYour Hotel VICTORIA Team

2/10 Terrible

Sheryl

Liked: Cleanliness
Better hotels - same vicinity
10 for location and sustainability. 5 for parking directions and ease of figuring out parking. 0 for the dirty laundry and maids carts that sat outside my door for 3 days from 9-4. (See pics below and what I had to 'walk' through to get to my door. 0 for noise. 0 for respecting the do not disturb sign and knocking multiple times on the door. 10 for breakfast. 5 for mattress comfort. 0 for departure day and having laundry ramps going down the only stairs to exit and trying to maneuver around them to get my luggage to my car. I'd recommend finding somewhere else to stay.
Stayed 4 nights in Dec 2023
Response from Sara Ruffato on 15 Dec 2023
Dear Guest, We thank you for taking the time to write us a review about your stay at the Victoria. Foremost, we are glad to hear that you enjoyed the prime location of the hotel within the city and were able to spend a pleasant time in Nuremberg. The Hotel VICTORIA was constructed in 1896, thereby establishing itself as a significant part of the city's history while simultaneously providing our guests with all the modern amenities.We're also one of the few hotels in the old town to have a private underground parking, so we're happy to give our guests the chance to park their car in a safe spot. As you mentioned, the parking spaces are approximately 200 meters from the hotel, but we do provide very helpful parking instructions. Alternatively, you are welcome to park in a nearby public parking lot.We are also thrilled to know that we were able to pamper you with our breakfast buffet. Our breakfast team always comes up with new ways to make our guests' stay even better.On the other hand, we are sad to read that your overall feeling was affected by our housekeeping equipment as well as our daily tasks. Furthermore, we are sorry if someone from our staff made a mistake with the do-not-disturb sign and caused you any trouble. Please be assured that were looking forward to discussing this issue together in order to enhance our work structure. However, we hope you had a good time in this beautiful city. We would be grateful if you could give us another chance to make you happy with our property and with your experience.Kindest regards,Sara Ruffato and the hotel VICTORIA Team

10/10 Excellent

George

Travelled with partner, Travelled with group
Liked: Amenities
Service was very friendly and accommodating. The hotel is right across the street from the train station. The hotel was the very beginning of the Christmas market. Very convenient location. The room was clean with all the amenities needed. Nice towel warmer too! Was one of our favorite hotels on our trip. Would definitely stay again.
Stayed 2 nights in Dec 2023
Response from Sara Ruffato on 8 Dec 2023
Dear Guest, Thank you very much for your feedback about your stay at our hotel. It is nice to read that your expectations were fulfilled and that you could enjoy your time in the historical old town of Nuremberg!The Hotel VICTORIA was built in 1896, making it an essential part of the city’s past and architecture! We thank you for choosing our Hotel VICTORIA and we hope to welcome you back in the future. Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaint or recommendation is no coffee/tea service in the rooms.
Stayed 2 nights in Nov 2023
Response from Sara Ruffato on 8 Dec 2023
Dear Guest, Many thanks for your feedback! We are very happy to read that you enjoyed your stay with us.Our Comfort category as well as our Junior Suites are all equipped with tea facilities, but generally tea kettles are available at the front desk and a fresh cup of coffee can be served upon request at any time. We will be very happy to assist you with your next reservation if you find another occasion to visit Nuremberg and to welcome you again! Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walkable, close to old town.
Stayed 3 nights in Nov 2023
Response from Sara Ruffato on 8 Dec 2023
Dear Guest, Thank you for sharing your valuable feedback with us. We are happy to know you had such a wonderful stay and that we managed to meet your expectations.If you find another occasion to visit Nuremberg, we would be most happy to welcome you again!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuremberg visit
The hotel is perfectly located near the HBF and the old town. Quiet location. The staff is passionate about hospitality.
Stayed 1 night in Nov 2023
Response from Sara Ruffato on 8 Nov 2023
Dear Guest, Thank you for your kind words and recommendation! We're thrilled to hear that you had a wonderful stay. It means a lot to us that you enjoyed the comfort and amenities of our private hotel, the perfect location in the city center as well as the expertise and friendliness of our international team. We are looking forward to welcoming you for another memorable stay!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Debbra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and the location right in the old town couldn't have been better!
Stayed 2 nights in Oct 2023
Response from Sara Ruffato on 8 Nov 2023
Dear Guest, We are delighted to hear that you enjoyed your stay with us. Thank you for your wonderful feedback, which we will pass on to our colleagues. Feedbacks like this keep us motivated to provide the best service possible. If you visit Nuremberg again, it would be a pleasure for us to welcome you back!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, outstanding service (EVERYBODY was so nice and helpful!), beautiful, well-appointed rooms. Bountiful (and delicious) breakfast too. Our room overlooked the historic city wall and tower. We were forewarned by staff of, perhaps, outdoor noise from locals celebrating holiday. Didn't bother us since we could close windows and turn on a/c. Not a problem. Thank you, Hotel Victoria, for a wonderful stay in your charming city.
Stayed 3 nights in Oct 2023
Response from Sara Ruffato on 13 Oct 2023
Dear Guest, Thank you very much for giving us this detailed and extraordinary positive feedback. We cannot emphasize enough how happy we are to hear you enjoyed your stay with us this much!We thank you for choosing our Hotel VICTORIA and we hope to welcome you back in the future. Kindest regardsSara Ruffato and the Hotel VICTORIA Nürnberg

10/10 Excellent

Michael, York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Wonderfully helpful staff.
Stayed 2 nights in Oct 2023
Response from Sara Ruffato on 9 Oct 2023
Dear Guest,Thank you for sharing your valuable feedback with us. We are happy to know you had such a wonderful stay and that we managed to meet your expectations!We are looking forward to welcoming you back soon for another wonderful stay in the near future!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

huabao

Stayed 2 nights in Oct 2023
Response from Sara Ruffato on 1 Nov 2023
Dear Guest, Thank you for sharing your valuable feedback with us. We are happy to know that we managed to meet your expectations.We look forward to welcoming you again in our hotel! Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sara Ruffato on 29 Sept 2023
Dear Guest, Thank you very much for the time you took to write us this great review about your stay at our hotel. It is nice to read that your expectations were fulfilled and that you could enjoy your time in the historical old town of Nuremberg!We look forward to welcoming you again! Kindest regardsYour Hotel VICTORIA Team

8/10 Good

John J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station and with easy access to the entire old city center.
Stayed 2 nights in Sep 2023
Response from Sara Ruffato on 26 Sept 2023
Dear Guest, Thank you for sharing your valuable feedback with us! We are glad to hear that you enjoyed the prime location of the hotel within the city and were able to spend a pleasant time in Nuremberg.It would be a pleasure for us to welcome you again soon and wish you all the very best till your return!Kindest regardsYour Hotel VICTORIA Team

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sara Ruffato on 26 Sept 2023
Dear Guest, Many thanks for your feedback! We are very happy that you enjoyed your stay with us and would like to thank you very much for your full points rating!We are looking forward to welcoming you for another memorable stay!Kindest regardsYour Hotel VICTORIA Team

10/10 Excellent

Sybille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff were great! Great location. I would definitely stay there again
Stayed 1 night in Sep 2023
Response from Sara Ruffato on 26 Sept 2023
Dear Guest, Thank you very much for the time you took to write us this great review about your stay at our hotel. It is nice to read that your expectations were fulfilled and that you could enjoy your time in the historical old town of Nuremberg!If you find another occasion to visit Nuremberg, we would be most happy to welcome you again!Kindest regardsYour Hotel VICTORIA Team

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sara Ruffato on 26 Sept 2023
Dear Guest, Thank you for sharing your valuable feedback with us. We are happy to know you had such a wonderful stay and that we managed to meet your expectations.We look forward to your next visit! Kindest regardsYour Hotel VICTORIA Team

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sara Ruffato on 26 Sept 2023
Dear Guest, Many thanks for your feedback! We are very happy that you enjoyed your stay with us and would like to thank you very much for your full points rating!We look forward to your next visit! Kindest regards Your Hotel VICTORIA Team

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The owners and staff go above and beyond to accommodate guests during a very busy touristy time of year.
Stayed 1 night in Sep 2023
Response from Hotel Victoria on 23 Sept 2023
Dear Natalie,Thank you so much for taking the time to write such a lovely review!All of us are very happy that you enjoyed your stay.Best regards from your Hotel Victoria Team!

10/10 Excellent

neuza

Liked: Cleanliness, staff & service
Hotel bom . Falta um hall de entrada legal e os aptos são muito pequenos. Bom café da manhã e localização.
Stayed 2 nights in Jul 2023
Response from Sara Ruffato on 26 Sept 2023
Dear Guest, Thank you so much for this lovely review!The Hotel VICTORIA was built in 1896, making it an essential part of the city’s past and architecture! We are consequently subject to many regulations concerning remodeling measures but constantly investing in renovation works in the last years and will continue in the future.We look forward to your next visit! Kindest regardsYour Hotel VICTORIA Team

10/10 Excellent

Kari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Sep 2023
Response from Sara Ruffato on 26 Sept 2023
Dear Guest, Thank you for sharing your valuable feedback with us. We are happy to know you had such a wonderful stay and that we managed to meet your expectations.Our hotel is situated in the heart of the old town, right next to the railway station, between the legendary Craftsmen Yard and the New Museum of Modern Art and Design. As you mentioned, our location is one of the biggest advantages of the Victoria.We are looking forward to welcoming you back soon for another wonderful stay in the near future!

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near the train station and everything in Neuremberg was very accessible.
Stayed 2 nights in Sep 2023
Response from Hotel Victoria on 16 Sept 2023
Dear Sylvia,We are very glad that you enjoyed your time in our lovely city!Thank you for your lovely review.Best regards,Your Hotel Victoria Team

10/10 Excellent

wei yi

Stayed 1 night in Sep 2023
Response from Sara Ruffato on 26 Sept 2023
Dear Guest, Many thanks for your feedback! We are very happy that you enjoyed your stay with us and would like to thank you very much for your full points rating!We look forward to welcoming you again in Nuremberg! Kindest regardsYour Hotel VICTORIA Team

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfy room.
Stayed 1 night in Sep 2023
Response from Your Hotel VICTORIA Team on 14 Sept 2023
Thank you so much for letting us know about your stay at our hotel. It always is rewarding reading lovely and positive comments.

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful, however the room was a bit small for 2 people and was surprised to find no air conditioning in the room. They did supply a fan.
Stayed 1 night in Sep 2023
Response from Sara Ruffato on 6 Sept 2023
Dear Guest, Many thanks for your feedback! We are very happy that you enjoyed your stay with us and would like to thank you very much for your full points rating!The Hotel VICTORIA was built in 1896 and is therefore a listed historical building. We try to make the best possible use of the original structural and for this reason some of the rooms might be a little bit smaller than others. Nevertheless we are constantly investing in renovation works and we also offer a choice of 7 different categories, which you can find listed on our website. Of course we will be happy to assist you with the reservation of your favorite room category next time. The complete installation of air conditioning in this historic of building is also very complicated. Nevertheless, we believe that this is a very important step for the future and we therefore don’t spare any costs and efforts to move forward in this direction. Most of our categories are already air-conditioned.In all other rooms we do everything within our possibilities to ensure a pleasant temperature.We would be delighted if you gave us another chance on your next trip to Nuremberg, so that we can convince you completely of our hotel!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really can't find anything to dislike about the Victoria, staff were great, room was very clean, well appointed with everything you might need. The location is as good as perfect, for local transport links and access to the old town. Of note might be the parking, this is a couple of hundred metres away along a cobbled street so if you have mobility issues, keep this in mind. Only wish I'd stayed a couple of nights longer,
Stayed 2 nights in Aug 2023
Response from Hotel Victoria on 31 Aug 2023
Thank you so much for your lovely review!We are glad you enjoyed your stay and would love to welcome you back for a couple of nights longer some other time.Best regards,Your Hotel Victoria Team

10/10 Excellent

Robert, Benton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location steps from the train station and in the old town area. Very friendly and helpful staff. Highly recommend!
Stayed 1 night in Aug 2023
Response from Hotel Victoria on 29 Aug 2023
Thank you so much for your lovely review!

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Very friendly staff. You can open the windows, a rare treat these days. The only negative is the rooms are rather hot in high summer.
Stayed 2 nights in Aug 2023
Response from Hotel Victoria on 29 Aug 2023
Thank you for your review! We are happy you enjoyed your stay.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in the old town
Stayed 1 night in Aug 2023
Response from Hotel Victoria on 29 Aug 2023
Thank you so much for taking the time to write a review for us.Best regards from our team!

10/10 Excellent

Michael, Botanic Ridge

Travelled with partner
Liked: Amenities
Fantastic old style hotel. Great staff and modern facilities. Highly recommended. Excellent location near the train station and town centre.
Stayed 2 nights in Aug 2023
Response from Sara Ruffato on 27 Aug 2023
Dear Guest, Thank you very much for the time you took to write us this great review about your stay at our hotel. It is nice to read that your expectations were fulfilled and that you could enjoy your time in the historical old town of Nuremberg!Our Hotel VICTORIA is a privately run traditional hotel with over 100 years of history. The central location at the gateway to the Old Town, combined with the historical heritage since 1896 and the warm hospitality of our international team, contribute to make your stay a unique feel-good experience!If you visit Nuremberg again, it would be a pleasure for us to welcome you back!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property within Old Town, near main station
Stayed 2 nights in Aug 2023
Response from Sara Ruffato on 27 Aug 2023
Dear Guest, Thank you so much for this lovely review!Our VICTORIA hotel is privately operated and has a history of over 100 years. Our strategic location at the entrance to the historic center, the historic structure dating back to 1896, and the warm and welcoming nature of our international team all contribute to making your stay a truly memorable and enjoyable experience. We enjoy surprising our guests again and again with that special something and giving them an unforgettable stay.If you find another occasion to visit Nuremberg, we would be most happy to welcome you again!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Tuere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be staying there again for the Christmas holiday season. So I can experience the area during the Christmas markets
Stayed 2 nights in Aug 2023
Response from Hotel Victoria on 23 Aug 2023
Thank you Tuere!We are looking forward to seeing you in the winter.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to Nuremberg
Terrific, clean family sized rooms and accommodating staff! Terrific location close to train and walking.
Stayed 2 nights in Aug 2023
Response from Sara Ruffato on 22 Aug 2023
Dear Guest, Thank you very much for giving us this detailed and extraordinary positive feedback. We cannot emphasize enough how happy we are to hear you enjoyed your stay with us this much!If you find another occasion to visit Nuremberg, we would be most happy to welcome you again!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Michael

Travelled with family
th great comfortable rooms for the money. Perfect location
Stayed 1 night in Aug 2023
Response from Sara Ruffato on 9 Aug 2023
Dear Guest, Thank you very much for the time you took to write us this great review about your stay at our hotel. It is nice to read that your expectations were fulfilled and that you could enjoy your time in the historical old town of Nuremberg!We are looking forward to welcoming you back soon for another wonderful stay in the near future!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sara Ruffato on 9 Aug 2023
Dear Guest, Thank you for sharing your valuable feedback with us!We hope you had a good time and were here if you need help or have any questions.If you visit Nuremberg again, it would be a pleasure for us to welcome you back!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Leslie, San Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great place to walk, with lots of dining options. Parking is a bit cumbersome, as you need to park in an underground garage and walk to the property (but it is really close). You can unload your luggage at the hotel and then drive to the garage (2 min). The room is somehow weirdly set-up, a bit uncomfortable for 4 people - but not a big deal. The second bed is a pull-out sofa and it is not as comfortable. Otherwise, the room has everything you need, TV and mini fridge as well. I recommend this place because of the location to walk to restaurants and shops.
Stayed 1 night in Jul 2023
Response from Sara Ruffato on 9 Aug 2023
Dear Guest, Thank you very much for the time you took to write us this great review about your stay at our hotel. It is nice to read that you could enjoy your time in the historical old town of Nuremberg!Our hotel is in fact situated in the heart of the old town, right next to the railway station, between the legendary Craftsmen Yard and the New Museum of Modern Art and Design. As you mentioned, our location is one of the biggest advantages of the Victoria. As one of the few hotels within the old town with a private underground parking, we are glad to offer our guests the possibility to park their car in a safe place.We are however sorry to hear that the type of room booked for you did not completely meet your expectations. As a listed historical building we are subject to many regulations concerning remodeling measures. For this reason some of the rooms might be a little bit smaller than others. Nevertheless we are constantly investing in renovation works and we also offer a choice of 7 different categories, which you can find listed on our website. Of course we will be happy to assist you with the reservation of your favorite room category next time. If you visit Nuremberg again, it would be a pleasure for us to welcome you back!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

TANER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My Best favorite hotel in world very small details & very good quality hotel &staff
Stayed 1 night in Jul 2023
Response from Sara Ruffato on 27 July 2023
Dear Guest,Thank you so much for this lovely review!Our Hotel VICTORIA is a privately run traditional hotel with over 100 years of history. The central location at the gateway to the Old Town, combined with the historical heritage since 1896 and the warm hospitality of our international team, contribute to make your stay a unique feel-good experience! We are therefore very happy and motivated to make you feel comfortable at all times!If you find another occasion to visit Nuremberg, we would be most happy to welcome you again!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay!
We arrived to a clean room. We were traveling with our daughter, and the sofa bed was made up for her already with plenty of space in room. My daughter loved the comfort of the sofa bed pull-out. Parking is a small walk down the street with narrow spots, but covered garage and nice to have in a tight, old town atmosphere. Location was also great - just on edge of old town with plenty to do within walking distance. Breakfast had a lot of variety.
Stayed 2 nights in Jul 2023
Response from Sara Ruffato on 27 July 2023
Dear Guest,Thank you very much for taking the time to share such a glowing review of our hotel. I am so glad that you enjoyed your stay with us and appreciated our attentive service and love for details.We are one of very few hotels within the old town with a private underground parking and we are glad to offer our guests the possibility to park their car in a safe place. We are also most happy to know that we were able to pamper you with our creative breakfast! What could be nicer than starting the day with lots of delicious and healthy ideas in addition to all the regulars, such as our mini-salads in little jars, our homemade cake and our vegan spreads... - thank you very much!If you visit Nuremberg again, it would be a pleasure for us to welcome you back!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Chuan, Kenmore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Easy check in and out. Great breakfast! The location is great too, easy walking distance to all major tourist attractions. Driving to this hotel is a bit challenging as you need to drive on seemingly pedestrian only road (as some locals may give you the look or even shout at you). Rick Steven recommended this hotel, and we recommend it too!
Stayed 1 night in Jul 2023
Response from Sara Ruffato on 27 July 2023
Dear Guest,Thank you very much for giving us this detailed and extraordinary positive feedback. We cannot emphasize enough how happy we are to hear you enjoyed your stay with us this much.Your compliments about our team and our breakfast are also very much appreciated! We put individuality into focus and we care for each one of our guests and for their personal interests ... in a very individual way. We always try to give our best to make your stay at the Victoria an unforgettable memory and to make you feel comfortable at all times!Due to the recent redesign of the pedestrian zone, the arrival and departure has therefore become a little more complicated. However, we are fully convinced that our location at the beginning of the Nuremberg pedestrian zone, at the entrance to the Old Town, is an absolute advantage for our guests.It would be a pleasure for us to welcome you again soon and wish you all the very best till your return!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Location, safe, right where visitors want to be. Close to food, great shopping, super walkable, and close to train station without feeling like you are in the middle of all the chaos going on there.
Stayed 1 night in Jul 2023
Response from Sara Ruffato on 27 July 2023
Dear Guest, Thank you very much for the time you took to write us this great review about your experinece at our hotel. We are most happy to read that you enjoyed your stay with us.Our hotel is located in the old town center opposite to the central railway station between the legendary Craftsmen's Yard and the New Museum of Modern Art and Design ... as you mentioned, our location is one of the biggest advantages of the Victoria!We look forward to your next visit! Kindest regardsSara Ruffato and the Hotel VICTORIA Team

2/10 Terrible

Sasha, Milwaukie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room had no AC in the middle of summer!?! If you open the windows, then you will maybe get som air, but then you have to listen to very loud/yelling drunk people whole night. If you close the windows, then you will hear nothing, but then, you will start cooking....This room should not have been available to be booked by anyone!
Stayed 1 night in Jul 2023
Response from Sara Ruffato on 27 July 2023
Dear Guest, We thank you for taking the time to write a review about your stay at the Victoria. Of course we are not happy about the fact that you were not completely satisfied.Our hotel is a listed building from 1896 and therefore subject to many regulations concerning remodeling measures, but we are also constantly investing in renovation. We have already installed air-conditioning in most rooms, depending on the category, and will continue with all remaining areas in the near future. We love our central location in the middle of the vibrant city center. But in the city center it can be a bit noisy sometimes. We do have quieter rooms, facing the inner court, and we also offer ear plugs for free at our reception desk. We would be delighted if you gave us another chance on your next trip to Nuremberg, so that we can ensure you a more positive memory of your stay. Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Sara Ruffato on 27 July 2023
Dear Guest,We are very happy that you enjoyed your stay with us and would like to thank you very much for your five points rating!We are looking forward to welcoming you back soon for another wonderful stay in the near future!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful heritage building right on the edge of the old city. The room was comfortable and well appointed, with AC and a large bathroom with accessible walk-in shower. A good variety of breakfast options with attentive table service. Parking nearby. Historic sites, shopping and dining options within walking distance.
Response from Sara Ruffato on 27 July 2023
Dear Guest, Thank you very much for taking the time to share such a wonderful review of our hotel. I am so glad that you enjoyed your stay with us and appreciated our friendly and attentive service.Our VICTORIA is a privately run traditional hotel with over 100 years of history. Our central location at the gateway to the old town, the historical building from 1896 and the hospitality of our international team all contribute to make your stay a unique feel-good experience! It is our pleasure to surprise our guests again and again with that special something and to give them an unforgettable stay.We are looking forward to welcoming you back to our hotel during your next stay in Nuremberg!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most helpful staff of our entire England-Germany trip. The air conditioned family room was a godsend.
Stayed 3 nights in Jun 2023
Response from Sara Ruffato on 27 July 2023
Dear Guest, Thank you for sharing your valuable feedback with us. We are happy to know you had such a wonderful stay and that we managed to meet your expectations.Your compliments about our team are also very much appreciated! We put individuality into focus and we care for each one of our guests and for their personal interests ... in a very individual way. We always try to give our best to make your stay at the Victoria an unforgettable memory and to make you feel comfortable at all times!If you find another occasion to visit Nuremberg, we would be most happy to welcome you again!Kindest regardsSara Ruffato and the Hotel VICTORIA Team

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is located right on the edge of the Nuremberg old town. Very convenient.
Stayed 1 night in Jun 2023
Response from Sara Ruffato on 4 July 2023
Dear Guest, Thank you very much for the time you took to write us this review about your stay at our hotel. It is nice to read that your expectations were fulfilled and that you could enjoy your time in the historical old town of Nuremberg!We look forward to your next visit! Kindest regardsSara Ruffato and the Hotel VICTORIA Team