VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
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Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 612 out of 999 reviews
5 - Excellent 61%
Rating 4 - Good. 315 out of 999 reviews
4 - Good 32%
Rating 3 - Okay. 44 out of 999 reviews
3 - Okay 4%
Rating 2 - Poor. 18 out of 999 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 999 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, right off the central train station! Excellent and attentive staff, amazing buffet breakfast, and newly remodeled rooms. Can’t be beat for this area, whether for a one night day or multiple days
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for getting around Munich. We were able to walk everywhere easily. Staff so polite and friendly. The black out shutters and comfy bed also meant we slept brilliantly.
Stayed 3 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms need more amenities in this class of hotel. Staff was very nice.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very convenient to the train station. Breakfast was the best I have seen in Europe. Staff was very helpful.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing I didn’t like. Very friendly staff in all areas of the hotel
Stayed 5 nights in Jul 2022