Nou Hotels, Itoigawa

"Great resort for an all inclusive ski trip. Hotel is great- amazing food and facilities- especially the onsen and library space that had so many great book to look through on down day. "

"The staff are wonderfully friendly and helpful. Amazing food"

"Wonderful hidden gem"

"Everything was excellent."

"Very good service … using Google translate to explain the details about the special Japanese meals prepared"

"Wonderful, a truly great place"

"Everything was awesome!!!"

"Clean and warm rooms with great hotel facilities, amazing hospitality."

"Sasa is an amazing host, he is incredibly helpful and friendly. Great cook too! We loved staying here, great spot."

"Excellent stay, helpful team, close walk to everthing"

"Fantastic stay, perfect for your skiing or snowboarding trip. The rooms are large with lots of space, the onsen and shower area is well kept and peaceful. The staff are amazing and will shuttle you to close resorts as well as into town for dinner and pick you up. Highly recommend for your ski base! "

"The cottage has everything a family needs but the communications around check-in was very poor and hotels.com's customer service was unwilling to provide any assistance. I would have thought some level of quality control helped justify hotels.com's commission. Either way, the cottage is managed by the building next door and this is where you need to go to collect the key. "

"I appreciated the assistance that the staff provided us at every opportunity."

"The room was very clean and comfortable, but the hotel is located away from JR station!"

"NIce clean room, very friendly staff, super convenient location across from Shinkansen station. Bed was very soft for my back "

"Very cosy Japanese accommodation. Lovely couple and very friendly. Definitely will recommend this place 👍👍"

"This is such an easy place to stay when visiting the small yet profoundly beautiful city of Joetsu!"

"We had a great one night stay... the room was quiet as requested, hotel spotless and staff helpful. Good breakfast with all food choices well stocked. Hotel ideal for stop over and could also work for a longer stay. "