Boston Airport Hotels from AU$141 (OWD)

"The room space is large. "

"I booked a one bedroom suite and was given a studio suite but only realized it upon getting to the room. I went back to the front desk to inquire and was told they had a maintenance issue and the studio was all that was available. I asked why I wasn’t told this upon check in and received no response. They were not willing to adjust the price since the studio was less expensive. They said I’d booked on Expedia which was a third party site so Amy type of a credit would not be possible. They did offer to credit some Marriot points which is fine if I used those. The entire floor along with the room itself smelled like it had been saturated in Chinese food. We tried to put the air on only to realize it was coming through the vents as well. The breakfast staff was nice but overall not a great experience since we were crammed into a small, smelly room. "

"Three night stay. Room was not cleaned as scheduled I was told housekeeping makes a list at 8am and we had a Do not disturb sign out. I said that was because we didn't want to be disturbed at 8 in the morning. We left our room at nonn and was told by the manager housekeeping d does not work after noon "

"Great breakfast, clean and helpful staff"

"Good"

"Good "

"It was great I love it."

"I expected a standard stay, but the "aroma" of this hotel had other plans. From the elevator to my pillow, the scent of marijuana was inescapable. It felt less like a hospitality chain and more like a botanical dispensary with beds. While the staff was friendly, the ventilation system clearly gave up years ago. If you’re looking for a professional environment, keep driving; if you want a contact high with your continental breakfast, you’ve arrived."

"I don’t think excellent is a strong enough word to describe what I experienced. I stayed here before so now the staff knows me. What hotel are you going to go to where the staff thinks outside the box and does something incredible. When I went into the bathroom, housekeeping left a bar of soap that smelled outstanding and a loofah sponge. Where are you going to go where the staff anticipates your needs and executes it superbly. I have stayed at some so called excellent, wonderful blah blah blah hotels but I have never experienced this kind of hospitality before. 100 percent of the time when you check into a hotel the staff feels either robotic or gives you a sense that they are better than you and your bothering them! When you arrive at this hotel, you feel like they are really naturally happy to see you and want to get to know you without being intrusive. I have never experienced anything like this before, this should be a model that other hotels should follow. The staff here approach their jobs differently from the other hotels, it’s not a job for them. It’s about making you feel welcome and comfortable, so strange right lol… if you want to know what true hospitality feels like book here. "