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Station Hotel

2.5 star property
Hotel in Norwich, steps from Norfolk Broads

Choose dates to view prices

Photo gallery for Station Hotel

Front of property
Lobby
Deluxe Triple Room
Shower, hydromassage showerhead, free toiletries, hair dryer
Hallway
By the Norfolk Broads, Station Hotel offers a tranquil retreat. Stay connected with in-room WiFi and enjoy the presence of multilingual staff. Guests appreciate the hotel’s peaceful atmosphere.

Reviews

5.0 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
The current price is AU$123
includes taxes & fees
7 Sept - 8 Sept

Room options

Check availability for these dates

Tonight

Sept 4 - Sept 5
Check availability for tonight Sept 4 - Sept 5

Tomorrow

Sept 5 - Sept 6
Check availability for tomorrow Sept 5 - Sept 6
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
Club Lounge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Hairdryer
Electric kettle
Digital channels
  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Club Lounge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Hairdryer
Electric kettle
Digital channels
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Heating
Club Lounge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Hairdryer
Electric kettle
Digital channels
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Heating
Club Lounge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Hairdryer
Electric kettle
Digital channels
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Thorpe Hamlet, a neighbourhood in Norwich, Station Hotel is in a shopping district and on a river. Megazone and The Plantation Garden are local attractions and those in the mood for shopping can visit Elm Hill and Magdalen Street. Looking to enjoy an event or a game while in town? See what's happening at Carrow Road Stadium or Badminton at Blyth Jex.
Visit our Norwich travel guideOpens in a new window
Map
5-7 Riverside Rd, Norwich, England, NR1 1SQ

What's nearby

  • Norwich Cathedral - 8 min walk - 0.7 km
  • Carrow Road Stadium - 9 min walk - 0.8 km
  • Norwich Castle - 10 min walk - 0.9 km
  • Market Place - 13 min walk - 1.1 km
  • Norwich Theatre Royal - 16 min walk - 1.4 km

Getting around

  • Norwich Station - 2 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Rooftop Gardens - ‬6 min walk
  • ‪The Jubilee - ‬5 min walk
  • ‪Compleat Angler - ‬1 min walk
  • ‪Bella Italia - ‬3 min walk

About this property

Station Hotel

Hotel near Norfolk Broads
Station Hotel provides everything that you need. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free property and multilingual staff
Room features
All guestrooms at Station Hotel include comforts such as free WiFi and desk chairs.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and free toiletries
  • 28-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • Street parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts
A car is not required for transport to and from this property

Property is also known as

Station Hotel Hotel
Station Hotel Norwich
Station Hotel Hotel Norwich

Frequently asked questions

Is Station Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Station Hotel?

As of 4 Sept 2025, prices found for a 1-night stay for 2 adults at Station Hotel on 7 Sept 2025 start from AU$123.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Station Hotel?

There is free parking nearby.

What time is check-in at Station Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Station Hotel?

Checkout is at 10:30 AM.

Where is Station Hotel located?

Located in Thorpe Hamlet, this hotel is within a 5-minute walk of Norfolk Broads and Norwich Riverside Walk. Dragon Hall and St Julian's Church are also within 10 minutes. Norwich Station is only a 2-minute walk.

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Station Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 7 out of 86 reviews
Rating 8 - Good. 15 out of 86 reviews
Rating 6 - Okay. 14 out of 86 reviews
Rating 4 - Poor. 22 out of 86 reviews
Rating 2 - Terrible. 28 out of 86 reviews

5.6/10

Cleanliness

4.8/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Josephine

Liked: Cleanliness, property conditions & facilities
Value for money
Stayed 1 night in Jul 2025

4/10 Poor

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location, but very poor service. I wasn’t given check-in details and had to wait outside for over an hour until another guest let me in. There was no staff on duty at any point, despite the hotel claiming to have limited reception staff. No WiFi, and my messages in an effort to resolve this were ignored. Very disappointing stay.
Stayed 6 nights in Aug 2025

2/10 Terrible

Kurtis

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty, dirty marks everywhere, carpets didn’t look clean. Room mirror was filthy. The towels in my hotel room were very damp. The Wi-Fi never works and the bed was really uncomfortable. It is a cheap stay but it still falls way short basic requirements. There was no one on front desk either to help with anything, it’s very strange.
Stayed 1 night in Aug 2025

2/10 Terrible

Maureen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The presentation was poor. The booking was an emergency family member in intensive care. The presentation was so bad I did not stay.
Stayed 1 night in May 2025

8/10 Good

w r

Liked: Cleanliness, staff & service, property conditions & facilities
As I expected for the price in an excellent location clean and comfy
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Eugh

Blood on the pillow, poo stains on the towel, no one to help out with these. Bed was so uncomfortable and only got a few hours sleep. Won’t be coming back
Stayed 2 nights in Apr 2025

4/10 Poor

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn’t come here again

I didn’t like the busy road there is a loose drain when I car go over it it bangs
Stayed 1 night in Mar 2025

4/10 Poor

Hamid

Disliked: Cleanliness, staff & service
No one to help check in. Told get the key fro a lock.
Stayed 1 night in Feb 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious very comfortable room. Shower a bit cramped but easy to work. Convenient for trains and buses.
Stayed 1 night in Sep 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was warm and comfortable. Very clean. Could have done with a mat for shower.
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Liked: Staff & service, amenities, property conditions & facilities
No issues room was basic clean . Shower and toilet spotless very quiet Walking distance to station and city centre
Stayed 1 night in Oct 2024

6/10 Okay

Tomas

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
This hotel was very basic but comfortable. No one was there to serve you and the reception had no receptionist. The room itself was clean, comfortable and safe with a good en suite shower.
Stayed 3 nights in Aug 2024

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, the front door was locked, there was no-one on the desk inside and it looked abandoned. A mobile number to call on the door for checkin, called it, left a message. Another number was supposed to be the hotel number but when I called it, it said the number was not recognised. A third mobile number on the door so I called that one, message said the voicemail box was full so I couldn't leave a message. The paperwork clearly says the front desk is manned from 10am to 10pm - it was not. I eventually found a customer service number for Expedia. I called them and they tried to get hold of the hotel, I was on hold for ages. Eventually they said they'd put me through to the relocation team who would find me somewhere to stay instead. When I got through to them, they said they had to speak to the hotel before they could relocate me. More hold time while they tried to call the hotel. Then when they came back to me, I could hear them but they said they couldn't hear me. They gave me three warnings that if I didn't speak they would cut the call. I was shouting in the phone & could hear all the noise in the background but they said they couldn't hear me so they cut the call. I called customer services again - same sequence of activity, on hold, through to relocations, cut me off. Called again and this time told them I wanted a refund, waiting for this to be processed, they have to wait 72 hours. Still waiting and I have a ticket raised. Found somewhere else to stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gabriella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and smelly, not for me

Budget hotel, you get what you paid for. Not for me, I’d rather pay a little more to be comfortable. Old and smelly!
Stayed 2 nights in Jul 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I appear to have been scammed

This is not a hotel. Upon arrival there was nobody present just a phone number on a locked door. The woman who answered my phone call claimed no knowledge of my name nor my hotels.com booking reference (even though hotels.com had collected payment and issued a booking reference). I had to book/pay for a different hotel. Hotels.com offer no means to address this fraud. It appears to be a scam.
Stayed 1 night in Feb 2025

6/10 Okay

Chukwuemeka

Disliked: Property conditions & facilities
nnnnnnnn
Stayed 3 nights in Jul 2024

8/10 Good

Charlotte

Liked: Cleanliness
Disliked: Staff & service
Was difficult to get into property as they keep the door locked and no staff were ever on-site during our stay. Once we managed to get into our room (by phoning numbers posted on the doors multiple times) our stay was fine. The room was spacious, but twin mattress in our room had a significant sag in the middle that made getting comfortable a challenge. We were given 2 towels for 3 people. Location was very convenient. Easy walking to train station, centre of town, and historic buildings.
Stayed 1 night in Oct 2024

2/10 Terrible

PETE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never could get my room no body would answer the phone or call me back DO NOT RENT A ROOM FROM THEM !!!!
Stayed 12 nights in Jun 2024

4/10 Poor

Nilesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ive stayed at!!

No running water in shower, wouldnt turn on, plug socket faulty wouldnt charge phone, kepting blipping on and off, outside very dirty, no one would answer phone calls and no one at reception, cleaner had to let me in, no remote for tv,
Stayed 1 night in Jul 2024

4/10 Poor

Sonia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The net curtains looked like a cat had been climbing through them the towel felt like a piece of card .the wall had a lovely stain too. It took forever to gain access I had to make about 15 calls before I eventually got through. Then when I finally got in the internet was not working properly and I got no apology just told must be the weather???? It was not windy or rainy not even that cold to be honest I'd not bother again this isn't budget it's a mess the bedding was clean but quietly paper thin I'd give it A big miss there are better places at a better price
Stayed 1 night in Dec 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shables

Unable to gain entry to property. When somebody eventually answered the phone and let me in from the rain, they were unable to accept card payment so I left and booked elsewhere.
Stayed 1 night in Jun 2024

2/10 Terrible

Roscina

Disliked: Staff & service, room comfort

DO NOT STAY HERE

States reception open 10am to 10pm. This is a lie. Stood out in cold for 10 mins as no one there. Another guest let us in. Called numerous times to be told key in room. Then told my fault they didn’t tell me in advance. Bed was old and very uncomfortable. Bathroom fan and water pipes from other rooms was horrendously noisy ALL night. Room was clean shower tiny only one set of towels which were damp. No one available at all.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Basic hotel, needs some improvements with maintenance issues, slight damp issue in room we stayed in...no heating in bathroom so a little chilly in there. The lady herself was great when asked for extra towel and cup as only 1 in there for double room and was very helpful with parking. No contact number though all numbers are incorrect on here and websites so not able to contact at all
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Poor communication

The phone number on thier website doesn't work. They didn't respond to either of my two email enquiries. When we arrived there was no one on reception to let us in and we had to call a mobile number that was stuck to the front door with poor instructions as to what to do if no one was in. When calling both mobile numbers neither of them were answered and we were only able to get in because a fellow guest let us in. The room was good and was quiet at night with the only disruption being that of the hotel owner talking loudly on the phone in the middle of the night.
Here is a number of you want to contact them as the number on the website is wrong.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Not great but slept okay.

The phone number on thier website doesn't work. They didn't respond to either of my two email enquiries. When we arrived there was no one on reception to let us in and we had to call a mobile number that was stuck to the front door with poor instructions as to what to do if no one was in. When calling both mobile numbers neither of them were answered and we were only able to get in because a fellow guest let us in. The room was okay, the images on the website are misleading as to the quality or the room ad there were a lot of cracks in the walls. The room was quiet at night with the only disruption being that oc the hotel owner talking loudly on the phone in the middle of the night.
Here is a number of you want to contact them as the number on the website is wrong.
Stayed 3 nights in Aug 2024