St Giles House Hotel in Norwich City Center welcomes visitors with a spacious terrace and modern bar. Guests can book hot stone massages or body scrubs at the spa, and enjoy cooked-to-order breakfast. Helpful staff and free in-room WiFi enhance the experience.
Norwich City Center, a neighbourhood in Norwich, is home to St Giles House Hotel. Market Place and Magdalen Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norfolk Broads and Lion Wood. The Forum and The Plantation Garden are also worth visiting. Visit our Norwich travel guide
41-45 St Giles St, Norwich, England, NR2 1JR
What's nearby
Norwich City Hall
3 min walk - 0.3 km
Norwich Castle
7 min walk - 0.7 km
Norwich Cathedral
13 min walk - 1.1 km
Norwich Theatre Royal
3 min walk - 0.3 km
Market Place
6 min walk - 0.5 km
Getting around
Norwich Station
17 min walk
Norwich (NWI-Norwich Intl.)
15 min drive
Restaurants
Bar Marzano
4 min walk
Ten Bells
3 min walk
Belgian Monk
4 min walk
PizzaExpress
4 min walk
PizzaExpress
4 min walk
About this property
St Giles House Hotel
Hotel near Norfolk Broads
At St Giles House Hotel, you can look forward to free cooked-to-order breakfast, a terrace and a bar. Treat yourself to a body treatment, a sports massage or a detox wrap at the on-site spa. The on-site restaurant, SGH Brasserie, offers breakfast, brunch, lunch and dinner. Free in-room WiFi and conference space are available to all guests.
You'll also enjoy perks such as:
Self-parking (surcharge), wedding services and luggage storage
3 meeting rooms, concierge services and a reception hall
Coffee/tea in reception, massage treatment rooms and a lift
Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and minibars.
More conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Rainfall showers and hairdryers
50-inch Smart TVs with streaming services and digital channels
Wardrobes/cupboards, heating and daily housekeeping
Wheelchair-accessible parking and van parking available
Food and drink
Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
SGH Brasserie
Things to do
Full-service spa
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Wedding services
Business services
3 meeting rooms
558 square feet of conference space
Outdoors
Terrace
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
High-pile carpet in room
Lift
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible van parking
More
Communal living room
Designated smoking areas
Reception hall
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Hair dryer
Rainfall showerhead
Shower
Towels provided
Entertainment
50-inch smart TV with digital channels
Streaming services
Food and drink
Champagne service
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Tea bags/instant coffee
More
Desk
Heating
Individual decor
Individual furnishings
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day.
Cots (infant beds) are available for GBP 25.0 per day
Payment types
Important information
Optional extras
Self-parking fee: GBP 10.00 per night
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 30.00 (subject to availability)
Late check-out fee: GBP 30.00 (subject to availability)
Crib (infant bed) fee: GBP 25.0 per day
Rollaway bed fee: GBP 35.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich
Frequently asked questions
Is St Giles House Hotel pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at St Giles House Hotel?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at St Giles House Hotel on 15 Mar 2026 start from AU$209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at St Giles House Hotel?
Self-parking is available for GBP 10.00 per night. Limited spots are available.
What time is check-in at St Giles House Hotel?
Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Early check-in is available for a fee of GBP 30.00 (subject to availability). Late check-in is available during limited hours.
What time is check-out at St Giles House Hotel?
Checkout is at 11:00 AM. Late checkout is available for GBP 30.00 (subject to availability).
Where is St Giles House Hotel located?
Located in Norwich City Center, this spa hotel is within a 10-minute walk of St Giles Church and Norfolk Broads. Binham Priory and Norwich Guildhall are also within 5 minutes. Norwich Station is 17 minutes by foot.
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Reviews
St Giles House Hotel Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Location
8.8
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 161 out of 343 reviews
10 - Excellent
161
Rating 8 - Good. 111 out of 343 reviews
8 - Good
111
Rating 6 - Okay. 49 out of 343 reviews
6 - Okay
49
Rating 4 - Poor. 18 out of 343 reviews
4 - Poor
18
Rating 2 - Terrible. 4 out of 343 reviews
2 - Terrible
4
Reviews
10/10 Excellent
Donna
2 Dec 2025
Liked: Cleanliness, staff & service, amenities
Welcoming staff, wonderful breakfast and a comfortable room.
Ideal place for trips up to Norwich which I do quite a lot.
Steve
Stayed 1 night in Oct 2025
10/10 Excellent
Claire
15 Nov 2025
Liked: Cleanliness, staff & service, amenities
Lovely staff. Amazing breakfast-one of the best I’ve had plus the choice was next level. Bar prices weren’t bad at all and great choice. Definitely will stay again
Genuinely could not have picked a better place to stay upon my return to Norwich. The staff were above and beyond, helping accommodate our stay and making us feel welcome
The hotel decor was stunning, the room was a good size, and had everything we needed and more. Breakfast was wonderful. Check in and out smooth. Would recommend for a city break, walkable distance from city centre so perfect for shopping, but far enough away from clubs etc to be nice and quiet - perfect!
Rachael
Stayed 1 night in Apr 2025
6/10 Okay
Martin
5 Mar 2025
Liked: Staff & service
Hotel room was disappointing, though, breakfast was excellent.
Stayed two nights at this hotel. Its full of character and lovely decor. Its in a great location being a 5 min walk into Norwich town center and theatre. The staff were very helpful. We eat in their restaurant Friday night and the food was very good.
Nice over night stay as we live relatively local.
spacious room and comfy bed, huge bathroom.
Car park wasn't easy to find, but free parking once we registered.
Only thing that spoilt it was we could hear the music quite clearly from the bar until they closed...
Fabulous breakfast, good quality ingredients and a great selection.
Would definitely stay again.
Very friendly and helpful staff and the room was comfortable and spacious. Breakfast was very good and ran till 10am on all days which isn't the norm these days. Also there was none of that nonsense about stating what time you wanted breakfast, or even pre-ordering what you were going to eat - something that more and more hotels are doing these days. There was also a night porter who could serve drinks, something that is also becoming a rarity.
I couldn't fault anything about our stay, and would easily stay here again.
This is a quirky hotel in the middle of Norwich- the location is great.
Margret
Stayed 2 nights in Jan 2024
6/10 Okay
Christine
29 July 2025
Bed comfortable and shower hot but room and bathroom very Spartan and def not welcoming and cosy. Room is crying out for some curtains - dreadful black blinds.