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Mercure Norwich Hotel

4.0 star property
Business travelers find a welcoming retreat at this Norwich hotel where international cuisine meets city views, with a reception hall and terrace for relaxation

Choose dates to view prices

Located in Norwich's business district, Mercure Norwich Hotel welcomes guests with an on-site brasserie serving international cuisine all day. Enjoy terrace views, relax at the bar with WiFi, and experience the well-maintained property praised by previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
The current price is AU$160
includes taxes & fees
23 Jan - 24 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(18 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Superior Suite, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Bathrobes
Shower/bath combination
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Located in Norwich, Mercure Norwich Hotel is in the business district and near the airport. Norwich Puppet Theatre and Sewell Barn Theatre are local landmarks, and travellers looking to shop may want to visit Magdalen Street and Market Place. The Plantation Garden and Megazone are also worth visiting.
Visit our Norwich travel guideOpens in a new window
Map
121-131 Boundary Road, Norwich, England, NR3 2BA

What's nearby

  • Hellesdon Hospital - 18 min walk - 1.5 km
  • Anderson's Meadow - 18 min walk - 1.6 km
  • Wensum Park - 2 min drive - 1.7 km
  • Catton Park - 2 min drive - 1.9 km
  • Badminton at Blyth Jex - 3 min drive - 2.3 km

Getting around

  • Salhouse Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Greggs - ‬4 min drive
  • ‪The Whiffler - ‬3 min walk
  • ‪The Boundary - ‬11 min walk
  • ‪Costa Coffee - ‬9 min walk

About this property

Mercure Norwich Hotel

Upscale hotel near Norfolk Broads
Take advantage of a terrace, dry cleaning/laundry services and a bar at Mercure Norwich Hotel. The on-site international cuisine brasserie, Brasserie Restaurant, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi and conference space are available to all guests.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), a reception hall and free newspapers
  • A 24-hour front desk, meeting rooms and luggage storage
  • Guest reviews speak well of the overall condition
Room features
All 107 rooms boast comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

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  • Free Wi-Fi
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The price is AU$126
includes taxes & fees
1 Feb - 2 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

Is Mercure Norwich Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Norwich Hotel?

As of 19 Jan 2026, prices found for a 1-night stay for 2 adults at Mercure Norwich Hotel on 23 Jan 2026 start from AU$160.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Norwich Hotel?

Self-parking is free at this property.

What time is check-in at Mercure Norwich Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Norwich Hotel?

Checkout is at 11:00 AM.

Where is Mercure Norwich Hotel located?

Situated near the airport, this hotel is within 1 mile (2 km) of Hellesdon Hospital and Anderson's Meadow. Catton Park and Wensum Park are also within 2 miles (3 km).

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Reviews

Mercure Norwich Hotel Reviews

7.4

Good

7.8

Cleanliness

6.8

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 146 out of 597 reviews
Rating 8 - Good. 212 out of 597 reviews
Rating 6 - Okay. 147 out of 597 reviews
Rating 4 - Poor. 64 out of 597 reviews
Rating 2 - Terrible. 28 out of 597 reviews

Reviews

10/10 Excellent

Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay all round. Friendly and helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, property conditions & facilities, room comfort
We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast freindly check in
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple's weekend

Friendly staff, large comfortable beds, powerful shower. Good selection at breakfast. Have stayed twice and would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay, great location, friendly, helpful staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful and friendly staff. Especially the lady receptionist.
Stayed 1 night in Jul 2025

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff good breakfast
Stayed 1 night in Aug 2024

8/10 Good

Hilary

Liked: Cleanliness, staff & service
Hotel very clean, staff friendly, good breakfast, good location but building/decor getting tired.
Stayed 2 nights in Feb 2025

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay here will return food was very good and bed very comfy
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay following a friends birthday party at the venue. The hotel delivered everything I expected and a very tasty breakfast.
Stayed 1 night in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we needed for an overnight stay

Welcomed by Abbie and was very clear in her communication. Room was clean and tidy. Breakfast was just right to set us up for the day. Good location for local university campus.
Stayed 1 night in May 2025

6/10 Okay

Jenny

Liked: Staff & service
The location was good and ample parking. The property and facilities were however very dated throughout
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Liked: Property conditions & facilities, room comfort
Arrived early and the lady on reception arranged for our room to be made up to allow us to check in, above and beyond service. Lovely room and we were lucky to have air con on the hottest day of the year. Bar area nice we didn't eat so can't rate the food. Only slight niggle was there was no outside area to enjoy the sun
Stayed 1 night in Jun 2025

8/10 Good

Shahid

Liked: Staff & service, property conditions & facilities
Stay overall was good. Breakfast was excellent Bathroom needs improvement ; hot and cold water mixer not working
Stayed 4 nights in Apr 2025

10/10 Excellent

Sital

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

A quick trip to vist some friends and stayed in this pleasant hotel. A good standard hotel and a wonderful breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay for two nights. Helpful staff and will use again now I’m aware of it. Many thanks.
Stayed 2 nights in Jan 2025

4/10 Poor

Wang Yip Derrick

Disliked: Staff & service, room comfort

Noise Disturbance

Check-in was efficient, and breakfast was decent and good value. However, our stay was disturbed by a birthday party taking place two floors below our two rooms, which lasted until midnight. The music and noise were so loud that we were unable to sleep until the party ended. When we called Reception, we were told there was nothing they could do. We would expect the hotel to manage such situations better, as the comfort of overnight guests should not be compromised by events held on the premises.
Stayed 1 night in Sep 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norwich

Very nice stay staff so kind and helpful lovely people food very good wonderful stay Very comfy
Stayed 3 nights in Sep 2023

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice comfortable bed after a 5 hour journey could not fault the room 👍
Stayed 1 night in Nov 2023

10/10 Excellent

Albino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplistic check in courteous service throughout
Stayed 1 night in Aug 2023

6/10 Okay

Sarah

Liked: Room comfort
Clean and tidy , food was ok bit short staffed in the evening o e member of staff doing the reception and the bar and the food was a bit over priced for what it was , was nice quiet hotel though and served its purpose
Stayed 1 night in Jul 2024

8/10 Good

Catherine

Liked: Staff & service, property conditions & facilities
The mercure’s rooms are comfortable, have air conditions, lovely bed, and Nespresso coffee in them. The staff were very friendly and helpful. To go into town in the evening you do need to use the cab service (details at reception) The hotel is an older building in an industrial estate.
Stayed 1 night in Aug 2024

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Neutral due to good staff

Stay overall was fine, hotel staff very friendly, clenliness as expected, door key stopped working 3x within 3 nights, bed is not comfotable
Stayed 4 nights in May 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.
Stayed 1 night in Jun 2024

8/10 Good

Glen

Liked: Cleanliness, staff & service, room comfort

Not bad

Our wedding anniversary trip. They upgraded our room to a suite free of charge. Rooms are a bit tired but comfortable. Breakfast ok ish bacon was tough and orange juice was squash. Not what you expect for £13. Would I stay again ? Possibly but not breakfast
Stayed 2 nights in Aug 2023