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"Comfy bed, staff very friendly "

"We booked this hotel as a pit stop for our trip to London. We have been before and have had a completely different experience this time. Upon arrival we were greeted with blank stares and no smiles. Something I’d describe as the opposite of a warm welcome. Staff were unwelcoming which made us incredibly uncomfortable. The room was fine overall. We were shocked to have a knock at our door at 8am asking for us to stop stamping our feet. To the staffs surprise, we were not stomping our feet at all. It was our one year old daughter doing her normal child activities 10 minutes after she had woken up. This has genuinely confused us as the hotel must be child friendly due to us stating we were travelling with a child. Overall, we were disappointed with this visit and will not be returning. "

"Spacious parking, clean room, excellent shower and bath"

"Room was small but ok for the night The resteraunt was a disaster - terrible service 49 mins waiting for a salad and it still didn’t turn up and so walked out Quite a sterile dining room "

"Internet was OK, no problems, room was clean and staff great as always."

"Disappointing. Very bad pressure in shower. Room very dated despite paying more for a superior"

"Beautiful old property , staff very helpful and perfect for our stay … afternoon tea was lovely "

"Very welcoming, clean room, lovely swimming pool and steam and sauna. Food excellent."

"The hotel is very nice the rooms are clean and well kept. The staff are lovely especially Stella on reception she was very helpful and made us feel very welcome. Thank you for your hospitality we will definitely come again."