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"The hotel was excellent. The reception and welcome superb. Sadly the rooftop bar was full and the other hotel bar was operated by two people who were not particularly friendly or efficient until it came to payment / tip."

"The house is located on a busy road. Although the apartment windows face the mountains, there was noticeable noise at night due to a bar just around the corner. On Saturday night, the noise continued until the early morning hours. The bedroom was great, and the kitchen was adequate, with all the necessary utensils provided. We also had a balcony, which was a nice feature. One thing we were not informed about was that the apartment door needs to be locked at all times—when there was a draft, it would pop open. As a result, the door remained open throughout our first night. There is a laundry facility available, and washing powder is provided. However, the tumble dryer did not dry our clothes properly. We brought them back to the room and hung them on a drying line, but even though they were already half-dry, it took three days for them to fully dry. We later realised that the apartment has very poor air circulation, with no proper ventilation system. In the mornings, there was significant condensation on the windows, which further highlighted the lack of airflow. There is a local shop, a bar, and a nearby beach, although the beach was closed for the season during our stay. As we were driving, the location worked well for getting around. However, if you are planning to stay locally and explore the surroundings on foot, there is very little to do nearby."

"Daniella, jorge and isabetti were awesome. Rooms were clean and service was great! Highly recommend 👍⛰️"

" Very good breakfast. Hotel was in a beautiful setting. Location was good."

"The hotel was exceptionally clean and very well maintained, which made a great first impression. The staff at reception were incredibly friendly and welcoming, making check-in a really pleasant experience. A big highlight was having access to all three hotels’ facilities — such a great added benefit and really enhanced the overall stay. On the downside, the breakfast hall staff could have been a bit more warm and engaging. Additionally, there are only two massage therapists across the three hotels, and unfortunately during our stay one was off sick and the other on holiday. This meant we weren’t able to book a massage, which was quite disappointing — especially as there wasn’t much else to do when the weather wasn’t great. Overall, a lovely stay with great facilities, just a few areas that could be improved to elevate the experience further."

"Staff was very friendly and helpful. Beautiful view from our room. The best breakfast buffet we had all week in Madeira!"

"The breakfast was a simple one- but quite nice. For the price the hotel is acceptable. The stuff is very friendly."

"Avoid, stay elsewhere "

"Very nice hotel to explore the area.. favorite part was swimming in the natural pools"