Search Chalets in Northern Illinois

"I haven't stayed at this property since it was a Ramada Inn, I think. It has greatly, greatly improved and I think it is probably one of the nicest places near downtown Galena. You can tell it was re-done versus, a new building, but its clean, bright and fresh. Nice breakfast, nice bar area, and the spa seems to be nice too. "

"Dinner was amazing. Smash potatoes were amazing. Wife loved the salmon. River view is what we needed. Staff was amazing and friendly. Only complaint I have is as nice as the room we had, the connection room the amount of noise and sounds you get from the neighbor was ALOT. More than expected for the price. Other than that. Wonderful stay. "

"Good breakfast selection and was refreshed often or as needed"

"Room does show signs of needing improvement. Nothing g serious. Breakfast was good."

"I literally had the worst stay .1. A group of people showed up and started a baptism ceremony. At the pool? It was the weirdest things I’ve ever seen. Cause it’s a hotel pool and they are having a service. 2. The pool seem over chlorinated. 3.There was literally a party on Saturday night on my whole floor . From kids running down the hallway was like racing , to them playing ding dong ditch , yelling. I understand they are children. But for them to running back and forward after 11 pm . There were no parents authority until maybe 12:30 . I reached down to the office a few times and they sent up “security” once .I also brought Childs with me and it was hard for them to rest with the noise . 4.I complained in the morning and I almost dismissed about the situation. I think staff need to keep a closer eye on situations. And the pool . You think your travel to a hotel to have a relaxing stay and hang out with your kids . This didnt happen this stay . Will not be coming back . "

"Everything was fine until 100s of ants showed up "

"Parking was fine... couldn't find access to the upper level. Room seemed small..but nice. No microwave... overall it met our needs. Will stay again if the need arises "

"The breakfast was a pay for meal but it was very good. The staff was phenomenal, the room was very clean and comfortable"

"Rooms were wonderful. Manager was delightful. Breakfast was great. A true Country Inn and Suites. Emma-Jane Mayer was fantastic."