Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Booked a last minute stay to celebrate our wedding anniversary. No provisions or offers given to celebrate our special day, not even a 'happy anniversary' comment!
Room was not clean...hair in shower area and plughole, dust on table/TV.
Breakfast was a smaller selection than expected. Omlettes, eggs Benedict, etc. are normaally available in buffet breakfast but these were chargeable extras!
Fried eggs in the buffet were cold. Tables were not cleared of dishes quickly which meant we had to move our used dushes to a neighbouring table. A very disappointing breakfast experience, which was charged on top of our booking....totally unacceptable.
Spa area was also extremely disappointing.
Only when we enquired about timing for the spa were we informed of the refurbishment taking place.
Only the pool was available on a booking system. No jacuzzi, steam room or sauna.
I've never been to a hotel where they book you in advance to use the pool and only for approx. 30mins use!
When in the pool one wall was covered in tarpaulin for work on the other side....noisey and dusty works going on. Corners of the tarpaulin were torn to show large holes which allowed a lot of cold air towards the pool.
There were no treatments available until after check out time!
The only positive was the car park and the excellent service from Tino and tge team. Car park area is small but well managed.
Location was good but this was an overall very disappointing experience.
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"Noisy, noisy, noisy! Had to change rooms as the noise from the nearby elevator and doors closing was annoying! New room was worst than the old room as it was a foot away from a loud closing fire door! Bathrooms are a hazard! A huge slippery high bathtub dominates the bathroom! The best thing about this hotel is the location."
"I have been choosing this hotel for years because it is smack dab in the middle of Stockholm and on top of the transit hub so when you arrive, there it is.
The staff are super friendly and helpful. As a solo traveler the room is perfectly compact but comfy for it to be my base.
I will definitely return sooner rather than later."