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"Sadly, I cannot recommend. We checked in and discovered a good amount of bright pink hairs on the shower wall and the toilet was questionably clean. I showed the front desk guy with a mustache who showed zero care about the situation and offered us a room change. I declined and he still charged me $1 for laundry soap. Its clear guest recovery skills were not taught and it feels like Im just a dollar sign. "

"The room appeared fine and had been reasonably redone. The sheets on my bed weren’t clean. I managed ."

"It was great just very packed "

"Very nice"

"breakfast is not bad. it is continental breakfST"

"The bathrooms need a upgrade, other than that everything was good"

"Hotel was clean and was in a good location. Breakfast was simple and could have used some eggs and bacon"

"We love the Helendorf! It is walking distance to downtown. Great view of the river and a private balcony. Room was clean and the staff was friendly. This is our go to hotel in Helen."

"This place is truly something special. It’s a small hotel with around nine rooms, which makes it feel very private and peaceful. The rooms are on the smaller side, but they are beautifully designed, cozy, and have everything you need for a comfortable stay. What really makes this place stand out is the location. It feels like a hidden secret, there’s a stunning, almost private waterfall right on the property, and even a trail that starts there. At night, the waterfall area is softly lit, which creates an incredibly relaxing and magical atmosphere. There are so many thoughtful touches: areas for grilling, spaces to hang out with friends, a game area, and multiple private spots by the water where you can sit or even have a bonfire. It’s also pet-friendly, which is a huge plus. And last but definitely not least, the staff is amazing. They are incredibly friendly, welcoming, and always willing to help. You can genuinely connect with them, and they go out of their way to recommend great local spots. Overall, this place is a 10/10. I would absolutely come back and recommend it to anyone looking for a unique and peaceful getaway."