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"Excellent stay at this hotel. Staff could not do enough to assist. A very clean and well maintained hotel. Breakfasts were excellent. Executive lounge each evening was well stocked. Overall a brilliant stay."

"Good breakfast disappointing evening meal (pizza). Staff excellent and room very clean"

"We were given an upgraded room which was lovely. The staff were great. Gym was good. I didn't realise that spa was only one hour of access a day but it was enough for us. Children can use the pool 7am to 9am and 4pm to 6pm so if you want a lane swim, best to avoid those times. Really lovely hotel."

"good value deal. nice room. very central, nice selection of breakfast items, would definitely stay again thankyou. "

"This is a grand annd old fashioned hotel. Staff are friendly, the food was pretty good (we ate at the restaurant one evening). My main criticism was that it was quite draftyThere’s lots of onsite parking, which is charged at £12 per night. "

"Lovely big room, comfortable bed, friendly welcoming staff! Only downside the room was overlooking the market square which made it noisy after pubs closed! Overall pleasant stopover! Will hopefully spend more time exploring Richmond next visit!"

"The room I was given was much older than it appeared in the photos. The carpet was not clean, and there was a strong unpleasant smell as soon as I entered the room. The bathtub glass in the bathroom was dirty, with mold covering the edges. The walls in the room were also in poor condition, with peeling paint and visible damage in several areas."

"Really well presented, friendly staff, highly recommended."

"Great for walking into Whitby Breakfast was ok 1st day of our stay breakfast was great couldn't really fault it 2nd day completely different experience alot of the breakfast was overcooked some sent back and replaced no pastries on the continental selection "