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"The bed was super comfortable and the refurbished bar and restaurant were excellent. The only downside was that the lift wasn’t working due to a new one being installed. It’s the second time that we’ve stayed in this hotel and it certainly won’t be the last "

"staff were excellent , could not be more helpful . Room was so spacious and kept to a high standard ate in restaurant both nights of our stay , viewing other places to eat we found the hotel restaurant much better both decor service and food,many thanks to all the staff , so central. If i had to pick a fault i would have to make it up (which i won’t) The parking was first rate , we got parked no bother however beware it’s first come first servered. Many thanks to all the staff. "

"Super stay at this wonderful hotel..immaculate room with everything you need..Very polite staff who go the extra mile."

"Excellent 1 night stay with a spacious, clean and comfortable room alongside friendly and helpful staff. Enjoyed our breakfast."

"A positive experience. The staff friendly and helpful. The room was clean and tidy, the bed comfortable The choice at breakfast was good. Would definitely stay again"

"The place is amazing. The cleanliness second to none. Lovely staff...all very polite and courteous. Loved our stay and the place is so full of character. Beautiful plasterwork and decorations."

"Dinner by Microwave?"

"Lovely hotel & spa, excellant location for the town centre. Staff all friendly & welcoming."

"I prefer the Royal hotel by Britannia over their sister hotel because they are lgbt, non binary and disabled friendly. I decided to break my journey back from Hull pride as have stayed many times before. Excellent staff and a friendly welcome awaits at this Scarborough hotel "