Spa Hotels & Resorts in North Shore from AU$164

"Room is spacious and conveniently located with free airport shuttle. Unfortunately the laundry services were out of order and even though I was asking about the services I was not notified that it was out of service."

"The staff checking in was wonderful. I get to the room, at first I am impressed. I pull out the trundle under the couch, the sheet has stains and cheerios. I pull it the rest of the way out to take the sheet off and there was cheerios and a couple snacks under it. I call the front desk, they come with a new sheet and blankets. Not once did I get an apology or would you like us to clean it. I pull the sheet off and the mattress is stained brown. Then I go to the bathroom look in the tub, that is dirty. I paid decent money for the room. I have gotten cleaner rooms for more than half the amount I paid. I got better service too. The breakfast in the morning was good. There was no oatmeal. I saw a lady and asked her "when you get a minute could you please get some more oatmeal? It is out". I get told well we have had 800 people here this morning for breakfast and the other girl is just sitting in the back. I stood there thinking how is this a me problem? I did not say anything but wow! I will not spend money to stay at a supposedly nice hotel to get all of these problems. I hope this was a bad day and this hotel is not usually like this. Not a good stay at all."

"Great stay!!!!!!!!!!!!!!!!!!!!!!!"

"The facilities were great. The breakfast is minimal."