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"The first room that I was given had dirty walls, mould in the shower and the air con did not work (314). I asked for a new room and it was completely different, renovated clean bathroom with good air con (416). So there seems to be some inconsistencies in rooms. The staff were very accommodating when I asked for a new room. "

"Our room has so much space. The staff was super helpful. Clean hotel and great location!!"

"Great hotel in a good location .Staff are always friendly .Nice rooms with great shower and bathroom .Always stay here when in Udon Thani"

"Good staff, clean room"

"After driving 6 hours from 10am to 4pm, from Buriram Province to Udon Thani, we checked in this hotel then drove another hour to take our adult son to Nong Kai. On return at 6pm we were very hungry for a nice dinner and wine in the hotel restaurant but were denied entry by staff. My Thai wife and I were told by staff in Thai that the restaurant was reserved. The bar had only a few people who were drinking, not eating, and the restaurant just a few customers. We were devastated after paying $AUD545 (over 12,000THB) for 1 night in the 2 bedroom Presidential Suite as VIP guests but denied a restaurant table even though they were advertising a superb menu. So, we had to get a cheap meal at a nearby street takeaway café. We noticed at 6pm about 4 customers in the hotel restaurant, at 6:30pm only 5 people, and at 7:45pm only 5 people. Almost an empty restaurant, with enough room for 50 customers. We were very angry so retired to our room at 8pm. We did not sleep well nor use much in our room. The wifi did not work for us after trying many times, and the shower next morning went hot, cold, hot, cold. We left next morning unhappy and early, for another 6 hour drive back to Buriram Province. I am farang and my wife is Thai and we have stayed in very many 4 and 5 star hotels all over Thailand the past 12 years, and never experienced this at any of them. Even though the hotel is extremely beautiful and luxurious, as was our room, we were left with very bad memories of our stay."

"The owner and the staffs of the hotel are super nice and friendly. They helped me a lot during my stay in Udon Thani. The room is spacious and very clean. The location of the hotel is very convenient. It is close to SevenEleven, the coin-laudry shop, many restaurants, the shopping mall" Central Plaza" , and Soi Samphan Thamit. Highly recommended! I would stay here again."

"Clean room. Nice staff. Modern hotel. Great location "

"I’ve stayed here twice and loved my time here!!"

"Great hotel & extremely friendly Staff "