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Reviews of Appart'City Classic Nimes

3 out of 5
Appart'City Classic Nimes
364 Allee de l'Amerique Latine, Nîmes, Gard

Reviews

7.8

Good

Rating 10 - Excellent. 136 out of 586 reviews" "
Rating 8 - Good. 288 out of 586 reviews" "
Rating 6 - Okay. 96 out of 586 reviews" "
Rating 4 - Poor. 44 out of 586 reviews" "
Rating 2 - Terrible. 22 out of 586 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Veronica

Travelled with partner
No me pude quedar en el hotel porque te permiten reservar para la misma noche pero no tienen recepción, después ni me mandaron un código para poder entrar, ni cogían el teléfono para de urgencias. Han pasado dos semanas y todavía estoy esperando la devolución del dinero.
Stayed 1 night in Aug 2022
Response from christophe on 12 Oct 2022
buenos días,no tenemos registro de su estancia en nuestra residencia. Para un posible reembolso, por favor diríjase a expedía.

8/10 Good

Verified traveller

Liked: Cleanliness
Convenient location
The hotel was situated between 15-30 minutes walking distance from most historic sites and the walk back and forth felt safe. (a single woman) The train station is nearby also. There are fast food options nearby which is convenient and the location is in a type of strip mall. If you arrive when the reception is closed you are stuck waiting outside until it opens again! Make sure you will be arriving during reception hours! I found the room to be clean. The air conditioner worked well to keep the room nice and cool! My only complaint would be that the reception is closed at times throughout the day so if you need anything you have to call the helpline.
Stayed 2 nights in Jul 2022
Response from christophe on 6 July 2022
Dear Customer, We sincerely thank you for your trust and for your note. What a pleasure to know that you enjoyed your stay with us so much! Cleanliness is also essential in our eyes. We are sorry that the service provided by our team was not up to your expectations. Please accept our sincere apologies for these inconveniences but I remind you that the access code was sent to you before your arrival. We hope to have the pleasure of welcoming you back to our establishment, and perhaps count you among our loyal customers. Warmly, the team of Appart'City Nîmes

10/10 Excellent

Giovanna, Sarasota

Liked: Cleanliness, amenities, property conditions & facilities
It is perfect rct snd so close to the arena area.
Stayed 2 nights in Jun 2022
Response from christophe on 28 June 2022
Thank you very much for your commentary

2/10 Terrible

Bratan

Stayed 1 night in Jun 2022
Response from christophe on 28 June 2022
bonjour, désolé si vous n'avez pas trouvé la résidence à la hauteur de vos attentes.

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, room comfort
Good stop over option if on a long drive.
Great staff, friendly, really efficient, spoke good English and sorted us out with a late check in. Room was good and as advertised. Some signs of age, especially in the bathroom, shower head didn't stay in place and the cubicle leaked a bit. Otherwise very comfortable. Breakfast was good value.
Stayed 1 night in Jan 2022
Response from fatima on 8 Jan 2022
Dear valued guest, We sincerely thank you for your trust and for your excellent rating. We are very happy to have contributed to your exceptional stay in Nîmes. We are very pleased that you had a pleasant time thanks to the professionalism and kindness of our teams. In fact, our breakfast buffet is highly appreciated for the quality and freshness of the products offered. As comfort is very important to us, we are delighted that you are satisfied with it. We sincerely hope to see you again soon. Best regards , L'équipe de l'Appart’City Nîmes

10/10 Excellent

Vasile

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Between Train and Bus Stations
The Appart'City Nimes was a decent hotel for what I needed. I arrived by train and was departing early the next morning by bus. This hotel was was closest to the FlixBus stop for a reasonable price. The young woman who checked me in was very friendly. The room was large enough and the kitchenette included a fridge, cook top and microwave. The internet was decent. The bedding and towels were in good condition and the bed was firm. The room did have some condition issues. The shower curtain was a bit stained at the bottom and could be replaced. Also there were some floor tiles that were broken and could be replaced. The room met my needs and if I were to need to be near the bus stop in the future, I would look to stay here again.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large space. Comfortable bed. Quiet. Free parking.
Stayed 1 night in Sep 2019

10/10 Excellent

Delinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trouble
They had trouble finding my reservation. I had a confirmation number, but they did not have my key ready, nor had I received an email or text giving me an entry code.
Stayed 1 night in Jul 2019

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a good location
Hotel room was very well equipped with a small fridge and freezer sink, multiple cups and bowls, cleaning equipment and a microwave all of which were clean. Check in was quick and the receptionist fortunately spoke English. Location-wise the hotel is situated about 15-20 mins walk from the city centre. The hotel has a Carrefour opposite open till about 10pm as well as a 24hr Mcdonalds and Domino's Pizza. Overall a very good hotel, which would only benefit if then check in time was earlier as 3pm seems quite late.
Stayed 2 nights in Jun 2019

8/10 Good

OzzieBob, Cannes

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic & the hotel is close enough to walk to major attractions in Nimes but parking & access is a bit of a problem. Also it seems that Nimes have very few & reportedly expensive taxis. One local told us taxies were expensive for short rides and we tried to book a local taxi & the reply from the company was ‘I can’t come today!’ . However, the people in the tourist offices were extremely helpful.
Stayed 3 nights in Sep 2018

6/10 Okay

Warren

Liked: Staff & service
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable. Comfortable room, and well equipped for any type of stay.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what was needed.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Dingy run down property. Staff was standoffish and cold but never rude.

2/10 Terrible

Melvyn, Sothampton England

Disliked: Cleanliness, property conditions & facilities, room comfort
This is budget student quality.
The whole of floor 2 had an obnoxious smell and the carpets are worn & stained. We had a small hotel room with a hob sink & microwave fitted in the same space as a wardrobe. This is not what we would class a a studio. It did not even have a kettle of coffee maker supplied. The room was worn out & dirty.

4/10 Poor

James

Liked: Room comfort
Disliked: Cleanliness, staff & service
Terrible communication
This apartment hotel had limited hours for checking in. When we arrived, just before noon, the person at the desk said that they would be closed until 2:00 p.m., but we could not check into our room yet. On the national website it was stated that there was someone there until 8:00 p.m., but when we returned at 6:30, the office was closed. We managed to get into our room, but that involved long phone calls.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Disappointed and embarrassing!!
Disappointing and embarrassing! I picked this for a quick overnight stay on our way to avignon based on good reviews. Check in was polite and quick but when I went to the floor where our room was..it felt like I was in a slum. Carpet was torn and chunks missing, stains on carpet and it was dirty. Room was basic with 2 bulbs out, basic cable with limited channels..sheers on Windows were torn in tatters, black mold on shower tiles near base. Bed was comfortable. They charge for everything and a list is in the room. I could not believe it when clerk told me at check in that I had to clean room or be charged 18 euro. Garbage had to be thrown and I asked if they expected me to wash sheets and towels too..they said no. Not worth the hassle unless you are broke.

6/10 Okay

Lindade, Kent

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel requires a face-lift
Have stayed twice before at this hotel and for a budget hotel have thought it good, however, it seems to have dropped its standards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a good place
Apartment is 15 minutes walk to the train station. Close by are super markets and other shops. The receptionist was bilingual and very helpful. Good value.

6/10 Okay

mary, dublin

Liked: Cleanliness, staff & service, room comfort
great location
Really liked location 15 min walk to NImes centre. Room spacious and very clean. Kitchen well equipped though tap was loose and shower was not fixed properly and had door that leaked out on to floor.

6/10 Okay

Pa, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
DIY hotel
The hotel is well located, especially for those who drive. Room is in a good condition. Shower, air-conditioning, beddings are all satisfying. HOWEVER, it was chaotic in the check in nightmare… I had been to other apart'city, which normally requires a "safe-box check-in". It worked quite well before. But this time, I saw brunches of people surrounding the opened "safe-box" searching for their own envelope with their name on it, and the keys inside. Apparently somebody's key was taken. And anybody could have been taken away mine! I feel so bad about this insecure "safe box". I decided not to book apartments of this group, particularly in busy holidays and weekend when you can never have instant assistance.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Getting there
Albeit one is provided with a map of sorts the necessary detail is not there. Side street access in France is a chad he at the best of times. We managed to drive by the entrance at least 3 times before the small signage was evident down a small side slip. Also the name of the hotel was certainly not a highlighted item and not easily picked out. The pizza place had better signage. Staff was fine pleasant and helpful. Once acquainted with public transit info it was slick and easy to get into the town center at only 1 euro!

6/10 Okay

Esther, Godfrey

Liked: Cleanliness
Disliked: Room comfort
Nothing special about this hotel
I booked this hotel because I was going to a concert at the arena, and, booking one day prior, it was the closest hotel the venue. It was about a 15-20 minute walk to the arena. Nimes is beautiful, and I could spend many days there. The air conditioner was broken and when I asked when it would be fixed, the woman at the desk just shook her head no. No WIFI. There is nothing special about this trip.

8/10 Good

Ben, Cambridge

Liked: Room comfort
Good Hotel, Fair Price
It's very convenient that they have a kitchen and tons of pots, pans, and dish ware - especially if you're planning on staying there for a while. The only thing I didn't like is that they have no room service and worse, you have to make sure you leave the room spotless before you leave or else get charged. I found this to be just a big annoyance - particularly when you're in a hurry to leave.

8/10 Good

Lyn, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
The apartment was well-equipped except for a kettle, although there was an excellent coffee maker. It has free underground parking and was a great location for easy access to major roads out of town. They offer a good value breakfast and the staff are very welcoming and helpful. It is located on the outskirts but is a pleasant walk to all the wonderful sites of Nimes. With its narrow streets, it is much easier to walk than to drive in town.

6/10 Okay

andrewg, sydney

basic but does the job for a short stay
please check your arrival times as the reception is only maned on limited hours and you will need 2 access codes - entering the external access code is confusing!

10/10 Excellent

john, Vancouver, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Very convenient; just 15 minutes walk to the old town and grocery stores and McDonald across from the street, subway just next to the hotel. Free parking in front of the hotel. We enjoyed staying there and we highly recommend it.

10/10 Excellent

carreg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
New Appartments are great value.
A great place to stay in that it is cheap and convenient for towns/attractions around Nimes. The rooms are basic but comfortable - as they are so new, the condition is superb.However, the appartments are a 20 minutes walk from the centre of the city which means you need your own transport or a local bus timetable!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great room for its price but bad service
it's written on the website that the checkin time starts from 2pm on Saturday. When I arrived at 2, the staff said the checkin time should be 3 and asked me to wait for 1 hour. I questioned the information on the web. He just said that was a mistake. The didn't leave their email and the phone was not accessible. But the room was really comfortable.

8/10 Good

Jim, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet place for a coulple
This is an apartment not a hotel so it has some limitations,and the desk is only staffed at limited times. It has however all you need for your stay, cooking, TV, phone etc. It is very clean and pleasant and it gives you the freedom to come and go at any hour. There is nothing of interest in the area and the few local restaurants are poor. It is not far out of town, 20/30 minutes walk, but on a hot day it is hard work! The bus only runs until about 8pm. Parking is good and it would be an ideal place to stay with a car.

4/10 Poor

Tonyv

Disliked: Cleanliness, room comfort
Just Okay
Ok for a one night stay. But wasnt expecting to sleep on a sofabed. about 15-20 min walk from the Roman Arena and old town. Nothing really in the vicinity of the hotel. If you only want a room to sleep in it is fine but I wouldnt spend time in the room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average small modern hotel
Average small modern hotel. My room didn't face the main road, so the noise level was really low. Check-in desk clerk was kind and really helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and comfortable studio
Stayed 3 days in Nîmes and found the staff particularly helpful and friendly. The room was clean, cooking was easy and bathroom was spacious with good water pressure. Close to 2 bus stops that takes you to the train station and center. Problem is the bus stops services at about 8:30-8:45 at night. If you want to avail of summer night activities like Thursday night music (great!) and a late dinner, you need to walk for 20 minutes from Nîmes center. Safe but tiring. I guess you can take a cab or drive if you can find parking or spend extra. Safe area. Only problem I found was that the internet connection by cable never worked in our studio and had to constantly go down to the reception area for the wifi. Other than that it was good.

8/10 Good

Richard & Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 kilometre walk to centre but easy access
Very pleasant 3 day stay. Apartment had most facilities that we require for a short stay (i.e. Fridge, glasses, strangely no kettle but no problem for us). Staff were friendly when required but otherwise were unobtusive and we were left to our own devices. Short walk into town but straight road and with the weather being good this caused no problems.

10/10 Excellent

Kath, West Yorkshire, UK

Liked: Cleanliness, property conditions & facilities, room comfort
visit to Nimes
We felt that it was really good value for money. When we were trying to work out how to get there, once we had arrived in Nimes, we were led to believe that it was a fair way out of town and would necessitate a taxi journey. In reality it wasn't too far out of town, and once we knew the way, it was easy walking distance for us and also on a bus route. No doubt the reasonable price reflected that fact that it wasn't in the old town.

6/10 Okay

Emily, Washington, DC

Liked: Staff & service
Disliked: Cleanliness, room comfort
OK - not great, but acceptable.
This hotel is OK. It's a 20 minute walk to the train station and the old section of Nimes, and on several bus lines. There are tons of chain and mom-and-pop restaurants nearby, and three grocery stores across the street. The wired internet is decently fast. There are some thoughtful touches, such as a heated towel rack, good lighting, lots of electrical outlets, plush comforter on the bed, and reading lamps in the bed’s headboard. The staff is multilingual and very helpful. The annoyances: Limited reception hours (closed 12:30-3pm, closed Sundays and holidays, closed at 7pm M-F, closed at 5 on Sat, and you can't check in until 3pm. Our room smelled heavily of cigarette smoke and the fleece blanket was clearly dirty. There is no hot water many nights after 7 pm. Laundry facilities are one washer and one dryer for the entire hotel- 6.5 euros for both and you use tokens purchased from the reception desk. The cleaning staff often leave their supplies in the dryer when they leave in the evening. The kitchen is oddly equipped - no mugs- only tiny espresso cups, the only glasses were wine glasses which were dirty), the only knife was a small, bent paring knife. We had a frying pan, but it was a heavily scratched nonstick. There were no potholders/hot pads supplied. There is no desk; rooms do NOT have a safe. Overall, it's a good value for the price, but there are some low-cost improvements they could make which would make Appart'city much more attractive and comfortable.

8/10 Good

Julia, Lancashire

Liked: Cleanliness, staff & service
Reasonably priced
We did not really think this could be classed as an apartment, it is a studio, but the kitchen is reasonably equipped, if you boil water in a pan. The worst bit was the bed which is a couch conversion and is not very comfortable. The shower was loose from the wall, but we were assurred this was because it was new and would be fixed. This all sounds negative and we would stop again, the reception was welcoming, although it closed at 7.00, it is 20 minutes easy walk into Nimes and in an area of chain restaurants with plenty of choice for meals. Probably better for younger travellers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appart City Nimes - Fresh and New
The hotel is located in a newer area of Nimes that is most accessible by car, but close to restaurants, bakery, butcher, etc, and within an easy walk of the train station, and then beyond the train station to the old city center with it's shops and attractions (arena, temple, and gardens). The room was clean and internet was reasonably priced and of acceptable speed. The bed in the room we stayed in (a studio) was a fold-up couch type, but it was new and had a thick enough mattress to be comfortable, the bathroom was in a modern style and clean, the room had a microwave, stove, oven, dishwasher, as you would expect at an extended stay location. If you are staying for a longer period, you can get apartment type rates, which are better because of the disparate tax rules for a hotel versus an apartment lease. Overall quite pleased.

10/10 Excellent

Ron, Tampa Bay, Florida.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
The hotel was located about a 15 minute walk from the intresting area in Nimes. The room was clean and had a kitchenette with enough pots and pans and plates, etc. There are restaurants nearby, including a MacDonalds and a Subway, and a small mall with a large super market and other shops. Public transportation is good, cheap and frequent, but getting around by foot was also very easy. One of our friends has a bad knee, so she used the bus more than we did. Nimes itself was a very pleasant surprise. It has a beautiful "old" area with a 2000 year old colloseum where bull fights are held. I would recommend the hotel and stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and great service
The Appart'City hotel is very convenient for those travelling by car because it is only a short drive away from the motorway. The building itself seems to be brand new and we weren't sure if anyone had even stayed in our room before! We were pleased to discover that there was a very effective air conditioner in the room and the staff were very friendly. Our apartment also had a fully equipped mini-kitchen (although we were only staying for one night, so didn't use it much). All in all, the hotel was excellent value and I would recommend it to anyone, particularly because of its close proximity to Arles.

8/10 Good

THIERRY

Stayed 2 nights in Jan 2024
Response from pascal on 15 Feb 2024
Bonjour Thierry, Merci pour votre appréciation sur notre établissement. Nous espérons vous accueillir de nouveau afin que vous passiez d'autres bons moments dans notre établissement. Chaleureusement, L'équipe de l'Appart’City Nîmes

10/10 Excellent

olivier

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from pascale on 16 Oct 2023
Bonjour, Nous vous remercions chaleureusement pour votre note, qui est une vraie récompense au travail accompli par l'ensemble de notre équipe. Nous sommes ravis que vous ayez passé un agréable séjour au sein de notre établissement. En espérant vous revoir très prochainement. Chaleureusement, L'équipe de l'Appart’City Nîmes

10/10 Excellent

Lisbeth Maj

Stayed 2 nights in Sep 2023
Response from pascale on 10 Oct 2023
bonjour Lisbeth Maj,merci beaucoup pour votre message qui ravit toute l'équipe.En espérant vous revoir prochainement

10/10 Excellent

Jean Charles

Business traveller
Liked: Cleanliness, room comfort
Bon rapport qualité prix
Pratique accès facile au centre ville, autoroute.
Stayed 2 nights in Sep 2023
Response from Pascale on 3 Oct 2023
Bonjour,nous vous remercions d'avoir laissé un commentaire. Effectivement, la majorité de notre clientèle trouve la situation géographique de notre appart-hôtel perspicace.En espérant vous revoir très vite.

6/10 Okay

Gérard

Stayed 2 nights in Sep 2023
Response from Pascale on 2 Oct 2023
Bonjour, Merci pour votre appréciation sur notre établissement. Sachez que nous sommes sensibles aux remarques de nos résidents, et que cette dernière a retenu toute notre attention. Nous sommes heureux de lire que vous ayez apprécié la sympathie de notre équipe. Nous espérons vous accueillir de nouveau afin que vous gardiez un meilleur souvenir de notre établissement. Chaleureusement, L'équipe de l'Appart’City Nîmes

10/10 Excellent

veronique

Stayed 1 night in Sep 2023
Response from pascale on 10 Oct 2023
bonjour Véronique,merci beaucoup pour votre message qui ravit toute l'équipe.En espérant vous revoir prochainement