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Mercure Singapore On Stevens

Photo gallery for Mercure Singapore On Stevens

Reception
2 outdoor pools
2 outdoor pools
2 outdoor pools
Minibar, in-room safe, desk, laptop workspace

Overview of Mercure Singapore On Stevens

UNESCO Sustainable Travel Pledge

Mercure Singapore On Stevens

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing
Map
28 Stevens Road #01-02, Orchard, Singapore, 257878

Explore the area

  • Popular LocationOrchard Road12 min walk
  • Popular LocationSingapore Botanic Gardens18 min walk
  • Popular LocationLucky Plaza19 min walk
  • AirportSingapore (SIN-Changi)27 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 5 Aug. 2021 - 6 Sep. 2022.

About this area

Singapore

Mercure Singapore On Stevens is located in Tanglin, a neighbourhood in Singapore. The area's natural beauty can be seen at Singapore Botanic Gardens and Gardens by the Bay, while Singapore Flyer and Universal Studios Singapore are popular local attractions. Travelling with kids? Don't miss Singapore Zoo. Guests love the hotel's central location.
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Map

What's nearby

  • Orchard Road - 12 min walk
  • Royal Thai Embassy - 16 min walk
  • Singapore Botanic Gardens - 18 min walk
  • ION Orchard - 18 min walk
  • Lucky Plaza - 19 min walk

Getting around

  • Newton Station - 17 min walk
  • JB Sentral - 32 min drive
  • Changi Airport (SIN) - 27 min drive

Restaurants

  • Tatsuya - 12 min walk
  • Ki-sho - 12 min walk
  • Gordon Grill - 12 min walk
  • Buona Terra - 12 min walk
  • Aoki Restaurant - 13 min walk

About this property

Mercure Singapore On Stevens

Family-friendly Singapore hotel in Tanglin, near Orchard Road
14 restaurants, 2 outdoor pools and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a snack bar/deli and a coffee shop/cafe are on-site.
Mercure Singapore On Stevens offers 518 air-conditioned accommodations with minibars and a safe. LED televisions come with digital channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor tennis court and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Japanese, Korean, Malay, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (SGD 35 per day)
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 15 per person
  • 14 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Winestone
  • Fudebar
  • The Infinity Pool Bar

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Outdoor tennis court

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Conference space (4844 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height door lock
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 2 PM - 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 5 August 2021 to 6 September 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 15 per person (approximately)
  • Covered self-parking fee: SGD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Singapore Stevens Hotel
Mercure Stevens Hotel
Mercure Singapore Stevens
Mercure Stevens
Mercure Singapore On Stevens Hotel
Mercure Singapore On Stevens Singapore
Mercure Singapore On Stevens Hotel Singapore

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 246 out of 662 reviews
5 - Excellent 37%
Rating 4 - Good. 300 out of 662 reviews
4 - Good 45%
Rating 3 - Okay. 79 out of 662 reviews
3 - Okay 12%
Rating 2 - Poor. 27 out of 662 reviews
2 - Poor 4%
Rating 1 - Terrible. 10 out of 662 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities
Write a review

1/5 Terrible

Stayed 1 night in Jan 2020

4/5 Good

Stayed 7 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, great bed.
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend stay
Hotel is in good/new condition. A bit difficult to reach from MRT station (10 minutes walk) and located in a more residential area with no shopping and limited restaurants choice. The hotel offers several restaurants which we didn’t try however. There is a shuttle bus to Orchard Road. Staff is friendly and helpful. Didn’t use the pool, but had view on it, seems to be nice and clean. Breakfast choice and quality was good. In-room dining was at best fair, dishes arrived cold (ordered breakfast in the room). Wifi worked properly.
Stayed 3 nights in Feb 2020

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Some house keeping staff were not conversant in basic English.
Stayed 3 nights in Jan 2020