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Reviews of Kinugawa Park Hotels Park Cottage

3 out of 5
Kinugawa Park Hotels Park Cottage
1409 Ohara Kinugawa-onsen, Nikko, Tochigi

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 67 reviews" "
Rating 8 - Good. 28 out of 67 reviews" "
Rating 6 - Okay. 13 out of 67 reviews" "
Rating 4 - Poor. 3 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The price was very reasonable and the onsen was good. The property is a little bit older and in need of a refresh, but the service was very good and the breakfast was tasty.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and very charming. Great view of the room widow of the river. Can hear the flowing water of the river from your room.
Stayed 1 night in Apr 2021

6/10 Okay

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not helpful or accommodating to International visitor or seniors. Need at least 1 staff who is fluent in English. Need step, towel and tub bars and safety features for senior travelers. Led to believe this hotel was in city of Nikko Not 30 minutes away by train. Be clear about location.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toll area but great service
The service at the hotel was great! There was a very friendly old uncle ushering us to the carpark opposite the hotel. We even had a free room upgrade which was a bonus! Also, when we feedback that the wifi was not working, the staff assured that they were looking into it. It was not empty words and the wifi was really fixed by the next morning. The room was clean and spacious, and the public onsen was maintained in good condition as well. The only thing is that this hotel was within the Kinugawa Onsen area, which had a tollgate for entrance by car. We were not aware about this, and each time we drove in and out, we had to be charged 360 yen.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Biggest problem with the stay is that if you didn't buy dinner with the room, although we did purchase breakfast with the reservation, that there is no place to eat at the hotel on a walk-in basis, and food establishments in Kinugawa-Onsen town all appeared to close around 1630-1700, after walking most of the area for an hour or so looking. Leaving 7-11 sandwiches, etc. as your only option. This of course could have been due to being early in the tourist season?? Area was a virtual ghost town after 1700. Having said that the Onsen was great, staff were charming and helpful, numerous things like Edo Wonderland, Tobu World Square, Monkey School, etc. to enjoy during the day. Overall a great and enjoyable experience,
Stayed 2 nights in Mar 2019

10/10 Excellent

Poul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
The hotel was great and the room was very large and very comfortable. We had a wonderful time and would return again.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
It was a great meal - fabulous. Onsen was excellent too. Room is small but that's typical.
Stayed 1 night in Dec 2018

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location,Good breakfast. Hotel located near kinugawa onsen station Close to kigawa river. You can hear river sound in your room.all staff are nice.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a pleasant first stop in Japan, very quiet and peaceful. The room was spacious, not too modern, but very clean and comfortable with a great view of the nearby hills and forest. The bathroom was a little small (but in Japanese style, as everything is small), but clean. I enjoyed the included meals in my package, it was helpful as I was jet-lagged and did not want to search for nearby food. I tried an onsen for the first time, and it was very relaxing. One difficult thing was communication, the staff's English is OK, but not great. But, we made it work! I would come back again, as it is near the train stop and I can go to nearby areas with ease.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very nice, but....
Hotel staffs r nice, very kind, hot spring is good, but... there r too many insects in this hotel... I guess this hotel facilities can prevent that with some spray or sth... I and my friend were afraid to go out during night time...
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The onsens are great. There are indoor and outdoor onsens. The rooms are a bit rough on the edges, but the room was clean and heating and air conditioning worked properly. The property is spread out a bit, so your room may be a ways from the check-in counter. Property is only a few minutes from the train station and overlooks the Kinugawa River. Our room overlooked the river.
Stayed 1 night in Nov 2017

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities
The scenery in the area was lovely. Hotel a bit old and the bathroom seemed like it had been an after thought. Onsen facilities were nice. Staff very friendly and helpful.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value of money
Excellent breakfast and dinner; good onsen; good river view; great value for money. The facilities in cottage are quite old; take quite many steps to reach the cottage room; no shuttle bus to railway station though it takes only 5-10 minutes walk with luggage.
Stayed 2 nights in Nov 2017

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Onsens
The onsens were amazing!
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
Good hotel, great staff, great public bath. Walking distance from train station, and there are a few restaurants available for dinner/lunch near the hotel. However, it is not located in Nikko itself, and it is quite far from main Nikko attractions.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable hotel, an easy walk from the station
We stayed in a cottage type room near the river. It was a walk along an outdoor pathto reach our room, but being near the river we enjoyed the sound of the water. The hotel was great, the onsen fantastic. There was entertainment each night we were there, and on the Saturday night the hotel was full with weekend visitors from Tokyo. The area is terrific for a couple of days to explore the district and enjoy the scenery. The staff were outstanding, and could speak English. Recommend this hotel.

10/10 Excellent

HUIWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
以地點來說，很方便。服務員很親切。
Stayed 3 nights in Dec 2019

6/10 Okay

Freddy

Travelled with group
The reception counter staff did not notice that I had already made full payment while booking on Hotel.com and demanded for my credit card to pay my room charge. When I realized that I immediately stopped her from charging on my credit card but it was too late. It created me lots of trouble to contact the bank for cancellation of the transaction.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

CHI HUNG

Liked: Staff & service, property conditions & facilities, room comfort
只欠停車場
停車場位置較遠，是一幅泥石地，下雨天是一片泥濘，不太理想。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔で快適でした。お風呂も最高。1月に行ったのですが、細かい温度調節ができなくて暖房が暑かった。それ以外は文句なしで良いホテルズだと思う。
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
本館からコテージまで少し歩きますが、温泉がとても良かったので満足です。コテージからの眺めも最高でした。
Stayed 1 night in Jan 2019

8/10 Good

manami

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

Wai Kit Ivis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is good but meal not good enought
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

shuk yin

Liked: Staff & service
預算不多的好選擇
酒店應該很大，我眼見分開幾間館，今次我入住的小屋，距離本館有一段小路程，加上我帶著28吋的行李箱，又下著雨，所以有點狼狽。裝修略舊，但早、晚餐非常好，加上餐廳職員的服務態度非常好，真的要讚，又有兩個溫泉，但只試了二樓的，感覺良好。小屋的房間對正河流，風景應該不錯，但我住的時候下雨，只看到薄霧。小屋價錢便宜，如果預算不多，小屋是一個很好的選擇。
Stayed 1 night in Nov 2018

10/10 Excellent

Ricky, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店員工很好，我遲大到晚上十時才到達，還未付房錢，他們還在等我，一間很好的老酒店，最開心是對面有便利店，對於鄉下地方是很需要的。
Stayed 2 nights in Nov 2018

4/10 Poor

寮長, 栃木県

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
料理は美味しかった。団体客には愛想よく対応していたが私達個人には無愛想だった。特に受付の女の対応は最悪でもう二度と行きません。ただ最後のチェックアウトの対応した外国人の男性の方、すごく感じが良かった。頑張って立派なホテルマンになって下さい。
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
旅館の部屋が離れになっており不便で、設備も古かった。
Stayed 1 night in Sep 2018

8/10 Good

Yi Chiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Suk ying

房間大小 可以 ; 露天溫泉不大, 大堂行至房間好遠, 轉接 ; 早和晚餐夠吃,但不太豐富, 吸引
Stayed 1 night in Sep 2018

10/10 Excellent

SIi, 東京都

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

不值得入住的旅館
小木屋不值得住，C/p值低，櫃台人員也不親切 check out後寄行李說最多2小時，溫泉設備也不夠水準，入住2天，是我旅行日本十多次以來，最失敗的一次住宿
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
駅から便利なロケーション、鬼怒川が部屋から見える。
鬼怒川温泉駅から近く便利なロケーションでした。本館から非常口を出て、いくつかの外階段を使わないと行けないので、大浴場に行くとき少し面倒でした。鬼怒川沿いに建っているので、部屋の窓から川が間近に見えて旅の雰囲気を楽しめました。
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Chih Ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合小資來泡溫泉的飯店
這一家飯店建議訂購一泊二食的套餐方案，可以吃得蠻飽的。飯店的服務人員，不管是櫃台，餐廳，商場，浴場的服務人員服務都非常好，很有日本職人的服務精神。其實鬼怒川附近溫泉飯店非常多選擇。一分錢一分貨，我們是小資旅遊，選了這家溫泉飯店算是滿意，CP值很高了。此種房間的缺點是離前台櫃台比較遠，要步行一小段距離才會到房間，但是房間隱密在溪谷旁，風景很不錯，房間內的設施比較老舊但是堪用，至於飯店溫泉真的很不錯，有室內有室外大眾池，也可以多付錢包廂的私人湯屋。另外這飯店斜對面有24小時的7-11商店，真的很方便覓食。如果說比較困擾的是，房間無線網路很慢啊，不過也沒有影響我們，我們自己有帶網路。另外房型的電視螢幕非常小喔@~@
Stayed 1 night in Jun 2018

8/10 Good

香港, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Onsen. Good Dinner. Calm environment.
Only a minor comment. There's a section of passage from the main building to the cottages without a cover. When we go back to our rooms after dinner, it is raining and we need to borrow umbrellas from the hotel.
Stayed 2 nights in May 2018

8/10 Good

almond, 香港

Liked: Staff & service, property conditions & facilities
溫泉精緻
朝食及夕食水準不錯，食物又新鮮又美味，而且餐點的份量十足，一定令你滿足！温泉精緻浸泡過後，令疲累盡消，整個住宿感覺很好！必定會為你帶來更多驚喜感覺！
Stayed 1 night in Mar 2018

10/10 Excellent

STIN, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫泉很棒,房間很大,風景很好,有很多台灣團客入住. 溫泉很棒,房間很大,風景很好,有很多台灣團客入住. 溫泉很棒,房間很大,風景很好,有很多台灣團客入住.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
古き良き温泉宿でのんびり過ごせました。 食事は中庭を無理矢理見せられるようなロケーション、若干窮屈さを感じたその意味ではコストパフォーマンス的に今ひとつでしたが外で食べるにも場所が限られます。
Stayed 1 night in Mar 2018

10/10 Excellent

Kwok Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

YOU-TSAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017