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"The location was really good, close proximity to Niigata Station. The room and bathroom is your typical average size Japanese hotel room and combo bathroom. When we stayed in early March the hotel’s AC system was programmed to heater only which was too warm so we had to turn it off and keep the window cracked open for air. The area is not very noisy even at night so that was a plus. Breakfast was a highlight of this hotel and that made up for the other shortcomings. The selections were plentiful and they had food offerings that were specialties of Niigata."

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"Maybe was winter centralise heating and the room without aircon. Personally I don’t like it. I hope this can be indicated on the website!"

"Conveniently close to Niigata station with lots of restaurants, shops, and easy transportation nearby. Room was clean and well maintained. Excellent value."

"Good location, clean, friendly staff"

"The staff at the hotel were wonderful and very helpful throughout our stay. I would especially like to recognize the Korean gentleman manager who assists with luggage — he was excellent and very attentive. During my first visit we had a few challenges due to my disability, but on this trip everything went smoothly and we were able to interact very well. I truly appreciated the kindness and professionalism shown by the team. Thank you again for the hospitality and support. It made our stay much more comfortable."

"駐車場の使い勝手が良い（野外駐車場）受付の手間が省けます。　新潟駅には、バスで十分対応出来るので、飲食等は不便は無いです。　今回は、古町を飲食利用要しましたが、穴場スポットと遭遇し大満足でした。　ホテルスタッフさんの対応も親切で大変ありがったです。"

"Clean rooms, nice staff, many restaurants. Super convenient for skiing "

"Clean, nice service, nice breakfast"