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"Both staff members I interacted with were helpful and were kind enough to speak to me in English. Check-in was quick and easy and my room was ready early. This was one of the more affordably priced rooms I saw, but it left nothing to be desired for space, location, cleanliness, comfort, or service. (Note - no staff on-site overnight.) I would absolutely stay here again!"

"The staff were very helpful and friendly, and the building is super cool. "

"We had a wonderful time. All of the staff were very friendly and helpful. The breakfast was great and very traditional German. The room was very large and warm for the winter weather. The shower water was very hot. The grounds are beautiful to explore. We felt like we were staying in a castle."

"Excellent staff, excellent hotel and location. The breakfast was wonderful. Would stay here again!"

"Great service, the staff is amazing. "

"Great breakfast! Clean, and helpful staff. "

"Excellent "

"The breakfast was very good. The staff very friendly."

"​We had a wonderful stay at Burggartenpalais. From the moment we arrived, the staff was incredibly welcoming. A special highlight was the lovely piano in the lobby, which they kindly allowed our son to play. ​The room was perfect for two adults and a teenager. It was very spacious and featured a clever layout where our son had his own separate area out of our direct line of sight, giving everyone a bit of privacy. The room was very comfortable, furnished with a chaise sofa and rocking chairs, and offered beautiful views of the garden. ​The location is absolutely perfect. It is just a short walk to the Christmas Museum, the Medieval Crime Museum, and all the popular photography spots. Most importantly, it is only steps away from the center square where the Night Watchman tour begins. ​ ​Breakfast: A typical, high-quality regional spread of breads, cheeses, and meats. They also offered delicious cooked-to-order eggs. ​Parking: Available for an extra fee in a very convenient lot located right behind the building. ​Highly recommended for anyone visiting Rothenburg, especially families!"