Ngũ Hành Sơn Hotels, Da Nang

"Yes"

"Amazing hotel and got an awesome upgrade when booking"

"Staff helpful. Polite Room clean everyday. Breakfast was good "

"Susie and Henry at the front desk provided excellent customer service. Upon checking in, Susie loaned us an umbrella as we were unprepared, recommended the better food options in the area, accommodating with our large group. During the stay I was having trouble finding some distilled water for the CPAp machine and asked Susie if she could call a medical supply store to check if any was in stock before heading out. When they confirmed they had some she even offered to pick it for me the next day. Checkout was easy and the staff were helpful in checking the weight of the bags and storing the items until our departure. Each day of our stay, we stopped by the free breakfast buffet. It ends at 10am but the staff (Ruby, Stella, and Mateo) were all so kind when I showed up close to closing to grab a quick meal. Never did they rush me or made me feel unwelcome. They even have an omelette station that Ruby and Mateo were often manning and the eggs were delicious. The cleaning staff were really helpful as I always had the “do not disturb” sign up. They would grab trash or towels we left outside and even left replacement items for us. Overall a great experience in a great location. "

"Everything was great."

"Very pleasant and ready to help staff. "

"Great place to stay, food and services was great! Resort was well maintained "

"The staff was amazing. Super clean and beautiful Bathroom. So close to everything, including the beach "

"grounds beautiful, breakfast was incredible, friendly staff, lots to do."