Search Ryokan in Newport

"Beautiful hotel, located in a very convenient area. "

"Hotel was great . Got caught out with the extra charge to use the spa as we thought it was included "

"Great staff. Easy check in and out. Very good breakfast. Lovely quiet room with good soundproofing. "

"Lovely room but double bed seemed small disappointing as plenty of space for a larger bed"

"Staff was very nice and helpful. Thank you. "

"We wanted a place to stay near our friend wjom we were visiting and this was the closest we could find. But I will never come back to this hotel. The room was very small, ac with hot air , tried to open windows and sleep but the traffic noise was a lot. Bed was not comfortable pillows were really bad - developed backache and neck ache after the stay. We wanted a room just to sleep after roaming around but didn’t get any sleep. The price we payed is too much for such poor amenities - rather should have gone for a cheaper hostel- it felt like that. "

"Unfortunately from arrival it didn’t start well. Prior to arrival we were given a discounted parking code that had expired and was told on arrival that they no longer give codes out despite giving an expired code via email before arrival. Room is dated and needs an upgrade. Bed was very soft and uncomfortable. Cleanliness wasn’t great but we ignored it as we weren’t in the room long. Breakfast was ok, but overall poor and wouldn’t stay again."

"Check in was easy and the reception staff said let them know if I needed anything. I wanted green teabags and asked for them over 2 days about 4 times. Eventually, Georgia, the reception supervisor, put them in the room herself, so I had them for my last evening…… I’d asked for a walk-in shower but the water was lukewarm, and, although they said it had been fixed, it hadn’t, so two disappointing showers in 2 days! The room was clean but the floor was a bit gritty (I was barefoot as I don’t wear shoes indoors) but otherwise a corporate room, plenty of space and adequate lighting and quite nice biscuits. I can’t understand why quality hotels only offer instant coffee in the rooms though! After checkout, while I was waiting to leave for my train, Georgia very kindly found me a nice place to sit. Would I stay there again? Not sure, but it is a few mins walk from the National Museum of Wales, which is why I chose it."

"Great venue. Breakfast was superb. Just a bit disappointed that so many of the bars and restaurants on the facility are closed at this time of year. Place seemed busy enough to open a few more places up."