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Mercure Newport Hotel

4.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure Newport Hotel

Exterior
Exterior
Superior Room, 1 Double Bed (Privilege)
Exterior
Breakfast, lunch and dinner served
Near the Riverfront and University of Wales-Newport, Mercure Newport Hotel offers a vibrant experience. Unwind with dry cleaning/laundry services, a 24-hour gym, or enjoy breakfast at NP20 Bar & Kitchen. With multilingual staff and in-room WiFi, this hotel has left guests impressed with its helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Housekeeping
The current price is AU$154
includes taxes & fees
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Select Comfort bed
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

Highlights

Air conditioning
Smart TV
Renovated in 2022
Select Comfort bed
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Select Comfort bed
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Select Comfort bed
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Select Comfort bed
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(35 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Select Comfort bed
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Sofa bed - king
Premium bedding
Select Comfort bed
Egyptian cotton bed sheets
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Select Comfort bed
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW

What's nearby

  • Newport Transporter Bridge - 3 min drive - 2.1 km
  • Riverfront - 5 min drive - 2.4 km
  • Celtic Manor Resort Golf Club - 7 min drive - 5.7 km
  • International Convention Centre Wales - 7 min drive - 5.7 km
  • Tredegar House - 7 min drive - 4.3 km

Getting around

  • Newport Station - 8 min walk
  • Bristol International Airport (BRS) - 59 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Potters - ‬3 min walk
  • The Red Lion
  • ‪The Riverfront - ‬5 min walk
  • ‪The Lamb - ‬4 min walk

About this property

Mercure Newport Hotel

Upscale eco-certified hotel renovated in 2022 and located near Newport Transporter Bridge
Located close to Riverfront and University of Wales-Newport, Mercure Newport Hotel provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, NP20 Bar & Kitchen, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as conference space.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), luggage storage and a banquet hall
  • A lift, multilingual staff and smoke-free property
  • A front desk safe, a 24-hour front desk and 4 meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 135 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch Smart TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, electric kettles and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Frequently asked questions

Is Mercure Newport Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Newport Hotel?

As of 1 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Newport Hotel on 20 Sept 2025 start from AU$154.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Newport Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Newport Hotel?

Checkout is at 11:00 AM.

Where is Mercure Newport Hotel located?

Located in Newport City Centre, this eco-certified hotel is 2.7 mi (4.4 km) from Newport Transporter Bridge and 2.9 mi (4.6 km) from Riverfront. University of Wales-Newport and Celtic Manor Resort Golf Club are also within 6 mi (10 km). Newport Station is 8 minutes by foot and Newport (XNE-Newport Train Station) is 9 minutes.

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Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 580 out of 844 reviews
Rating 8 - Good. 166 out of 844 reviews
Rating 6 - Okay. 54 out of 844 reviews
Rating 4 - Poor. 23 out of 844 reviews
Rating 2 - Terrible. 21 out of 844 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff, clean and comfortable hotel based in the perfect location !
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, very quiet area even though pubs was nearby lovely welcoming staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities
Reception was great, receptionists very kind and helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time have used this hotel normally use Travelodge in Newport.Found it to better will look to stay there again
Stayed 1 night in Aug 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent 🙂
Stayed 1 night in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very friendly staff room also good 👍
Stayed 6 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we interacted with were excellent. The room and bathroom were clean and well maintained. The breakfast was tasty and the bar was great. The stay was very good value for money. I would not hesitate to stay here again if I was in Newport.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round hotel only let down is the restaurant in the evening
Stayed 2 nights in Aug 2025

8/10 Good

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel for price
Stayed 2 nights in Jul 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern and central to the city
Stayed 1 night in Aug 2025

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good point about this hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice looking hotel, gym was lovely
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad Aziz

Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Jun 2025

6/10 Okay

KERRIE

Liked: Cleanliness
Room was spacious, clean
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Easy to find. Clean. Courteous staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, all as should be. Exceptionally friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to say lovely hotel would definitely recommend
Stayed 1 night in Jun 2025

10/10 Excellent

KING FUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern
Stayed 1 night in Aug 2025