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Hilton Newcastle Gateshead

Photo gallery for Hilton Newcastle Gateshead

Featured image
Indoor pool
Indoor pool
View from Room
Flat-screen TV, pay-per-view films, MP3 docking station

Overview of Hilton Newcastle Gateshead

Hilton Newcastle Gateshead

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
Bottle Bank, Gateshead, England, NE8 2AR

Explore the area

  • Popular LocationQuayside11 min walk
  • Popular LocationSt. James' Park19 min walk
  • AirportNewcastle (NCL-Newcastle Intl.)11 min drive
  • Popular LocationBeamish Open Air Museum17 min drive

Choose dates to view prices

About this area

Gateshead

Located in Gateshead, Hilton Newcastle Gateshead is near a metro station. Sage Gateshead and Utilita Arena Newcastle are cultural highlights, and some of the area's notable landmarks include St. James' Park and Beamish Open Air Museum. Looking to enjoy an event or a game while in town? See what's happening at Stadium of Light or Gateshead International Stadium.

What's nearby

  • Sage Gateshead - 4 min walk
  • Tyne Bridge - 5 min walk
  • Quayside - 11 min walk
  • St. James' Park - 19 min walk
  • Beamish Open Air Museum - 17 min drive

Restaurants

  • Windows on the Tyne — 1 min walk
  • River Beat - 2 min walk
  • Sambuca - 4 min walk
  • House Of Tides - 5 min walk
  • Uno's Restaurant - 6 min walk

Getting around

  • Central Station - 12 min walk
  • Newcastle Central Station - 14 min walk
  • Newcastle (NCL-Newcastle Intl.) - 11 min drive

About this property

Hilton Newcastle Gateshead

4-star hotel, walk to Sage Gateshead
Along with an indoor pool, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/café are on-site. All 254 rooms offer free WiFi, MP3 docks and flat-screen TVs with satellite channels. 24-hour room service, electric kettles and hairdryers are among the other amenities available to guests.
Hilton Newcastle Gateshead offers 254 forms of accommodation with MP3 docking stations and laptop-compatible safes. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Gateshead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 14 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM–10 AM on weekdays and 8:00 AM–11 AM on weekends: GBP 10.00 per person
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Free daily reception
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Turkish

Business services

  • Business centre
  • Computer station
  • Conference space (3365 square feet)
  • Meeting rooms 11

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • MP3 dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35 per accommodation, per stay
Dogs and cats welcome
1 per room (up to 31 lbs/14 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for GBP 10.0 per stay.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 10.00 per person (approximately)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Self-parking fee: GBP 14 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 472 out of 969 reviews
5 - Excellent 49%
Rating 4 - Good. 320 out of 969 reviews
4 - Good 33%
Rating 3 - Okay. 103 out of 969 reviews
3 - Okay 11%
Rating 2 - Poor. 50 out of 969 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 969 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Nov 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel staff, room etc great, only let-down is the "Spa" - don't bother going you will be very disappointed - old, tired, badly maintained and parts not working.
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stunning views of the quayside. However staff we’re disappointing. Reception staff didn’t know some very basic info (where at Mary’s heritage centre was - next door!!) Nor did they offer to help find out. Bar staff were terrible. We couldn’t order a drink for well over 25 minutes in a very empty bar. She kept saying (after serving us the first time) that it was table service and someone would come over. No one did. Two wait staff kept milling past apparently busy. Three other people were happily served at the bar despite me being stood there and told again to go back to my table. We had arranged for people to meet us at your bar for a drink and couldn’t share a drink with them. We were forced to leave after half an hour. It was embarrassing. The towels in the room had large rips and holes in them. Hardly the quality that you’d expect. Very much took the shine off our luxury night away. No room service, not even a simple sandwich or some chips on offer after 11. Despite confusing info saying there was 24 hour service. For a Saturday night in a very lively city it’s very poor to not even have something to offer however basic.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and so was the hotel
Stayed 2 nights in Aug 2021