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DoubleTree by Hilton Metropolitan - New York City

Hotel Class
4 out of 5

Information

Reviews

3.9 / 5Good
11,333 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Chrysler Building
    8 min walk
  • Popular Location
    Rockefeller Center
    8 min walk
  • Restaurant
    Maloney & Porcelli
    3 min walk
  • Restaurant
    Burger Heaven
    7 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    10 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Standard Room, 1 Queen Bed

    4/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Room, 1 Queen Bed, Accessible, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 1 King Bed, Accessible

    3.6/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 2 Double Beds

    3.8/5 guest room rating

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 1 King Bed, Accessible

    3.9/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 2 Double Beds, Accessible

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Double Beds, Accessible, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 1 King Bed

    4.1/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 2 Double Beds, Accessible

    4.1/5 guest room rating

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room, 1 King Bed, Accessible

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 2 Double Beds

    3.6/5 guest room rating

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

    Room Amenities

    • Sleeps 2
    More details
  • Junior Suite, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Junior Suite, 1 King Bed, Accessible, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Suite, Accessible, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 1 Queen Bed, Accessible

    4.4/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 Queen Bed, Accessible

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 1 Queen Bed, Accessible

    3.9/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed, Balcony

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 Queen Bed, Accessible, Non Smoking

    Room Amenities

    • Sleeps 2
    More details

About this area

New York

In the city centre, DoubleTree by Hilton Metropolitan - New York City is in New York's Midtown neighbourhood, an area with good airport proximity. Museum of Modern Art and Radio City Music Hall are cultural highlights, and some of the area's popular attractions include Central Park Zoo and Chelsea Piers. Check out an event or a game at Madison Square Garden, and consider making time for Bronx Zoo, a top attraction not to be missed. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient for public transport: Lexington Av.-53 St. Station is 4 minutes by foot and Lexington Av.-63 St. Station is 4 minutes.

Visit our New York travel guide

What's nearby

  • Popular Location
    Chrysler Building - 8 min walk
  • Popular Location
    Rockefeller Center - 8 min walk
  • Popular Location
    Museum of Modern Art - 10 min walk
  • Popular Location
    Grand Central Terminal - 10 min walk
  • Popular Location
    Radio City Music Hall - 10 min walk

Getting around

  • New York Grand Central Terminal Station - 10 min walk
  • Lexington Av.-53 St. Station - 4 min walk
  • New York, NY (LGA-LaGuardia) - 10 min drive

Restaurants

  • Met Bar — 1 min walk
  • Met Grill — 1 min walk
  • Maloney & Porcelli — 3 min walk
  • Burger Heaven — 7 min walk
  • Bill's Bar & Burger — 7 min walk

About this property

DoubleTree by Hilton Metropolitan - New York City

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business centre and conference space are on-site. All 764 rooms feature modern comforts such as TVs with cable channels, WiFi and wired Internet. Other amenities available to guests include premium bedding, free newspapers and hairdryers.

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of USD 100, per pet, per stay, plus a deposit of USD 100 per stay.
  • Up to 60 lb/27 kg
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Self-parking fee: USD 55 per night
  • Valet parking fee: USD 65 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • DoubleTree Hilton Metropolitan New York City Hotel
  • DoubleTree Hilton Metropolitan New York City

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: USD 55 per night
  • Valet parking: USD 65 per day
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 20 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Filipino
  • Hindi
  • Spanish

Business services

  • 12 meeting rooms
  • Business centre
  • Conference space (12000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 37-inch TV
  • TV channels
  • pay films

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Nearby activities

Where to eat

  • Met Grill – Restaurant offering American cuisine. Serves breakfast.
5 - Excellent
3,683
4 - Good
4,697
3 - Okay
1,835
2 - Mediocre
726
1 - Poor
392
4.2
Cleanliness
4.0
Service and Staff
3.5
Amenities
3.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Overall the property was great. My only suggestion would be to review the number of staff to check guest in and Once you get checked in if the room isn’t ready and the Guest needs to stop back for the room key not to make them Stand back in line for 30 more minutes to get the keys Suggestions have the room keys available for pick up At the concierge desk with their name on it and maybe Have a text sent to their guests letting them know it’s ready!

Stayed 2 nights in Nov. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Nov. 2019

    2/5

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities

    For the price of the room I had and the condition it was in was terrible. I expected better from a Hilton establishment. Room was out fo date. There was scrapes on the wall, things hanging , dirty shower head, water stains on the bathroom ceiling and the list goes on. Will not be staying here again and for the price I would not recommend anyone here. Felt like I was staying in a hotel for 50 bucks

    Stayed 1 night in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The location and consistent quality of the room and facilities were great; the wait to check in (25 minutes) was absurd. The heat/AC was difficult to monitor in the room. Other than that I would stay there again. Thank you.

    Stayed 1 night in Nov. 2019

    3/5

    • Liked: Staff & service

    The price was definitely right - you don't often find something in downtown Manhattan for under $200. And everything was more-or-less fine. But wear was showing everywhere, and once you got out of the lobby (which looked fine, if a bit crowded), everything looked a bit worn-down.

    Stayed 2 nights in Nov. 2019

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