DoubleTree by Hilton Metropolitan - New York City

Photo gallery for DoubleTree by Hilton Metropolitan - New York City

Lobby
Balcony
Premium bedding, in-room safe, desk, blackout curtains
Combined shower/bathtub, free toiletries, hair dryer
Combined shower/bathtub, free toiletries, hair dryer

Overview of DoubleTree by Hilton Metropolitan - New York City

DoubleTree by Hilton Metropolitan - New York City

3.0 star property

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
569 Lexington Ave, New York, NY, 10022

Explore the area

  • Popular LocationCentral Park14 min walk
  • Popular LocationTimes Square15 min walk
  • Popular LocationBroadway19 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)45 min drive

Choose dates to view prices

About this area

New York

In the entertainment district, DoubleTree by Hilton Metropolitan - New York City is in Manhattan, a neighbourhood in New York with great shopping. Rockefeller Center and Grand Central Terminal are notable landmarks, and travellers looking to shop may want to visit 5th Avenue and Times Square. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Yankee Stadium. Guests appreciate the inn's convenience for public transportation: Lexington Av.-53 St. Station is 4 minutes on foot and 51 St. Station is 4 minutes.

What's nearby

  • Rockefeller Center - 8 min walk
  • Grand Central Terminal - 10 min walk
  • Central Park - 14 min walk
  • Times Square - 15 min walk
  • Broadway - 19 min walk

Getting around

  • Lexington Av.-53 St. Station - 4 min walk
  • Grand Central - 42 St. Station - 10 min walk
  • John F. Kennedy International Airport (JFK) - 45 min drive

Restaurants

  • Ess-a-Bagel - 2 min walk
  • Caffe Linda - 3 min walk
  • Gyu-Kaku Japanese BBQ - 3 min walk
  • Sushiann - 3 min walk
  • Bluestone Lane - 3 min walk

About this property

DoubleTree by Hilton Metropolitan - New York City

Art Deco New York inn in Manhattan, walk to Rockefeller Center
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free inn. WiFi in public areas is free. Additionally, WiFi in public areas, valet parking and spa services are on-site.
DoubleTree by Hilton Metropolitan - New York City offers 764 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the inn include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Filipino, French, Hebrew, Hindi, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 55 per night)
  • Valet parking on site (USD 65 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 20 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Met Bar
  • Met Grill

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Spa services

Family friendly

  • Arcade/games room
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (12000 square feet)
  • Meeting rooms - 12

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 37-inch TV
  • TV channels
  • Films for purchase

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Up to 60 lbs/27 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Self-parking fee: USD 55 per night
  • Valet parking fee: USD 65 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Metropolitan New York City Hotel
DoubleTree Hilton Metropolitan Hotel New York City
DoubleTree Hilton Metropolitan New York City
DoubleTree Hilton New York City
DoubleTree Metropolitan
DoubleTree Metropolitan Hilton
DoubleTree Metropolitan New York City
DoubleTree New York City Metropolitan
Hilton DoubleTree Metropolitan
Hilton Metropolitan New York City
DoubleTree Hilton Metropolitan Hotel
DoubleTree by Hilton Metropolitan New York City
DoubleTree by Hilton Metropolitan - New York City Inn
DoubleTree by Hilton Metropolitan - New York City New York
DoubleTree by Hilton Metropolitan - New York City Inn New York

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 277 out of 1000 reviews
5 - Excellent 28%
Rating 4 - Good. 346 out of 1000 reviews
4 - Good 35%
Rating 3 - Okay. 170 out of 1000 reviews
3 - Okay 17%
Rating 2 - Poor. 95 out of 1000 reviews
2 - Poor 10%
Rating 1 - Terrible. 112 out of 1000 reviews
1 - Terrible 11%

3.8/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

1.8/5

Eco-friendliness

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property closed and didn’t let anyone know
Stayed 3 nights in Jan 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is closed when we arrived. We waited outside the hotel, freezing cold
Stayed 2 nights in Jan 2022

1/5 Terrible

Stayed 2 nights in Jan 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancelled our booking a week before our stay and haven't refunded us
Stayed 2 nights in Dec 2021

1/5 Terrible

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like nothing because they closed 😞
Stayed 4 nights in Dec 2021