Rooftop bar
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Reviews of citizenM New York Bowery

4 out of 5
citizenM New York Bowery
189 Bowery, New York, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 817 out of 1133 reviews" "
Rating 8 - Good. 201 out of 1133 reviews" "
Rating 6 - Okay. 57 out of 1133 reviews" "
Rating 4 - Poor. 34 out of 1133 reviews" "
Rating 2 - Terrible. 24 out of 1133 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to stay in LES • clean, modern and literally right next to all your favs
Stayed 4 nights in Apr 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel was AMAZING!!!! Big T had the BEST suggestions and gave perfect directions for which sites to see and how to access them. The rooftop had breathtaking views. This was a wonderful hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel when I come to New York. It is perfect for 2 people but I love taking solo trips and staying at this hotel. The room is very small but so cozy! Love that everything is controlled by the iPad so you can set your own mood. Will absolutely be staying here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Siu Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and artfully done. A few metro stations nearby
Stayed 7 nights in Apr 2024

8/10 Good

LISA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of restaurants and subway. The rooftop bar is spectacular with delicious craft cocktails. Only suggestion would be to have coffee in the rooms. While the coffee bar downstairs is very nice…it was inconvenient for those who prefer coffee upon waking up.
Stayed 4 nights in Apr 2024

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and neat
Stayed 4 nights in Jan 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for 2 small but comfortable, clean etc Walked every where except to Yankees Stadium. Roof top bar and first floor hang out area/breakfast an add. Love the option of housecleaning. No one knocking at the crack of dawn to clean. When traveling again will definitely look into stay at this property
Stayed 4 nights in Apr 2024

10/10 Excellent

Ting

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute stay, close to a lot of good things. Would stay here again
Stayed 1 night in Apr 2024

10/10 Excellent

Sitong

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

sophie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front of house staff, spotlessly clean, great shower, and excellent rooftop bar! Some sketchy people hanging out under the scafffolding near the hotel but that is everywhere in NYC and they are not dangerous at all.
Stayed 2 nights in Apr 2024

8/10 Good

Mauricio, Weston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rafael, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Anthony

Disliked: Cleanliness, property conditions & facilities
Hotel was good because near china town and little Italy. But dirty. Asked to have sheets cleaned never happened
Stayed 3 nights in Apr 2024

10/10 Excellent

jaymie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citizen M has smaller rooms but you can’t beat the location or price. Our room was clean and modern and the staff was friendly and helpful.
Stayed 7 nights in Mar 2024

10/10 Excellent

Cynthia, Los Angeles

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citizen M is a well thought out designer hotel! Ty, Larry and Mr. Trevor were all excellent at the front desk. They were friendly, informative and a pleasure to see every day. The rooms have everything needed and some! We will definitely be back soon.
Stayed 3 nights in Mar 2024

4/10 Poor

Emily W

Stayed 3 nights in Mar 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little room with a view. Clean, and quiet. We will be back!
Stayed 1 night in Mar 2024

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and professional!
Stayed 3 nights in Mar 2024

10/10 Excellent

filipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel with amazing worker's very professional and always in good mood . I will be back!! Woth all money.
Stayed 3 nights in Mar 2024

8/10 Good

Emma Louise

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, especially basement area for breakfast, working, coffee. Very cool and relaxed vibe. Close to Soho for great shopping. Rooms a little small but fine for solo travellers/two at a push.
Stayed 3 nights in Mar 2024

8/10 Good

ELIZABETH

Liked: Staff & service, property conditions & facilities
It was cool and efficient
Stayed 4 nights in Feb 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine except the rat turds beside the bed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pradeepa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it & will stay at another location!
Stayed 4 nights in Mar 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024

8/10 Good

Cynthia

Stayed 1 night in Mar 2024

10/10 Excellent

SIZHE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

Kelen Montelongo

Stayed 2 nights in Mar 2024

4/10 Poor

justin

Stayed 1 night in Mar 2024

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay. Loved the property so much and staff was very friendly. Would definitely recommend and stay here again!!
Stayed 3 nights in Mar 2024
Response from citizenarmando on 22 Mar 2024
Hi Jade, Thank you for sharing you experience. I am glad to see you had a great experience with us. Hope to welcome you again soon. Thank you citizenarmando

8/10 Good

Brix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contraction is on going and homeless people are around the walk way area before the lobby
Stayed 7 nights in Mar 2024

10/10 Excellent

Tyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 3 nights in Mar 2024

10/10 Excellent

Manon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish , clean in a very cool area.
Stayed 2 nights in Mar 2024
Response from citizenarmando on 22 Mar 2024
Hi Manon, Thank you for sharing your feedback. Glad to see you enjoyed your stay with us. Hope to welcome you again soon. Thank you citizenarmando

10/10 Excellent

Stella

Stayed 3 nights in Mar 2024

8/10 Good

bhavna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool property, great lobby bar and rooftop bar.
Stayed 1 night in Jan 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and fun
Stayed 5 nights in Feb 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are comfortable and the location was right for my visit but the very best thing about this hotel is the staff - everyone from the check in to the bar staff were nice and helpful. Particular mention to Yaya on the front desk who was super friendly and very helpful throughout my stay.
Stayed 5 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this location three times and I will go back every time. The rooms aren’t super large but they have everything you need and it’s in a great location where everything is just a quick subway ride away. The staff is incredibly friendly and the rooftop bar is a great way to end the night!
Stayed 3 nights in Mar 2024

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel right near Soho. The lobby is so cool and inviting and the rooftop bar is beautiful with incredible views! The rooms are small but the beds are comfy and there is enough room to move around. Great stay! We will be back!
Stayed 4 nights in Feb 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff…super kind and helpful. Close to everything without being in the middle of utter chaos.
Stayed 1 night in Mar 2024

8/10 Good

Kim, Chicago

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located very conveniently to everywhere we wanted to go (Soho, Noho). Every staff member was nice and helpful, the rooms were modern, clean, simple, and best of all - quiet.
Stayed 2 nights in Mar 2024

10/10 Excellent

Thaia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about this hotel! I went with my wife for our wedding anniversary and it was a celebration! The views, the rooftop, the staff, decoration.. everything was perfect and I can't think about a better place to celebrate and stay. You can do a lot of different things within a walkable distance. We are definitely planning our next trip soon!

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the comfort of the room - exceptionally well laid out. The location, for us, was perfect and very near all the activities and dining we were interested in. Loved the canteen/lounge downstairs - coffee, drinks, food (if you wanted it) was available with very friendly barristas and bar tenders. The rooftop lounge was also an exceptional space and gave customers a place to go with wonderful views.
Stayed 2 nights in Feb 2024

2/10 Terrible

Ahmet

Stayed 9 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic area with loads going on. Perfect for solo travellers as the room is quite small, but bed is extremely comfy and good shower. Staff friendly and helpful at check in/out
Stayed 2 nights in Feb 2024

10/10 Excellent

Kaylarose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff & stay safe was great
Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024