Top Hotels Near New Vic Theatre in Newcastle-Under-Lyme from AU$90

"Room was nice and clean with friendly staff but food in restaurant is terrible.Burnt bun in kids burger ,wrong items delivered.too much hassle for dinner not worth it "

"Hotel in perfect condition except heating on the whole floor not working"

"Doesnt live up to the 9.2 rating but was perfectly acceptable and good value. We booked our breakfast for the following day and I asked if they had Lactose free milk. No... they didnt have it... but by the morning she had been out and bought some especialy for me. So 10 out of 10 for that. Good selection for continental breakfast and was even offered scrambled eggs on toast. The place is dated but was ok for a couple of nights. "

"Excellent stay overall. Clean, good food and helpful polite staff "

"."

"Don't know what the room was like because it became 'unavailable' two days before my stay"

"Very Nice Rooms, Comfy Stay, Good Staff.."

"Please see first photo of letter left for host which outlines the issues "

"Property owners agent (Travelnest) decided to cancel my booking without instruction. This caused a payment issue which ended in the property owner making threatening calls in regards to payment and demanding direct payment. This caused untold stress on my family to secure there stay for the second night stay. On top of this the kitchen did not have all of the necessary utensils needed to be able to prepare food, the downstairs toilet isnt fitted securely to the floor, plaster damaged in several room and the kitchen floor was filthy. The location is very busy with a lot of traffic noise including a lot of emergency vehicles. We wont be back"