Search New River Gorge National Park and Preserve Cabins

"The property clean and the check in was fine but when we got into our cabin it was not clean the sheets were a mess and wet towel's on the bathroom floor so I called the front desk and they said they would take care of it so we when out and when we came back the cleaned the cabin. The pool was not ready and they have a breakfast cafe on the property but it will not be open until next week so we went out for breakfast"

"Staff was friendly and very helpful. I didn’t give it 5 stars because there was no soap in the room, the blow dryer did not work and the electrical plugs in the wall would not hold anything you plugged in, it would fall out. Other than that, the room was clean and everything else was fine."

"Room was not ready for the 3 person reservation. There was no bedding for the sofa bed - the front desk told me I could pick it up at the front desk. The dishes in the room included 2 knives, 1 fork and 1 coffee mug. Should have been fully outfited with 4 of each. Food offered was mediocre and the restaurant offerings were minimal. Accomodations were comfortable"

"The shower drain strainer was moldy and not attached to the floor. It was gross and not useable. We are going to have to find another hotel in the area to stay. The breakfast buffet had kids putting their nasty fingers in everything and then licking their fingers. Another gross thing. Yes I know that is not your fault but the parents. It is still GROSS"

"Restaurant was excellent."

"Front staff was awesome and kind. Hotel room was clean. Fridge was warm so we didn’t use it. Road noise was a bit loud. Breakfast was good."

"Most of the amenities were closed, no housekeeping and when asked for a simple garbage bag on day two it never showed up the whole week."

"We have chosen this hotel in the past because it does not have carpets in the room and gerenally feels clean. The rooms are small (and we knew this). However on this stay we did not experience and service in the room during a 4 night stay (even after bringing this to the attention of front desk staff. They blamed it on other people and the room was never serviced. On the morning le checked out we found a someone else’s clothing in our room which made us believe that one of the staff may have used our room to shower and change clothes. This was disturbing. I don’t think we’ll stay here again. "

"Convenient location, close to restaurants "