Search New Braintree hotels

"Clean room. No conditioner in the shower and soap almost out. "

"We experienced fleas or bedbugs during our stay. When we requested a change in room, we were charged extra and there was not even an apology for the condition of the room."

"N/A"

"Very nice, clean, and modern hotel. "

"Very clean room. "

"Everything was clean and well maitained. The room eas comfortible and the staff was friendly and helpful."

"Great room "

"The Colonial is not as advertised. It is outdated at best. After arriving to a 40 degree room, I attempted to turn on the heat and was hit with a cloud of dust. My allergies were immediately aggravated. The overall smell was a bit musty. The drapes did not shut all the way. There were sheers in the middle that don’t offer much privacy. We were made to pay for the entire stay up front - I now know why. We decided to leave and were told that they would not even refund the second night. The hotel was nowhere near full. So we didn’t even stay one hour and were charged for the whole weekend. I understand not refunding the first night but refusing to second night is bad business. I very respectfully requested the refund and the hotels response said that they placed me in a non- pet room per my request, attempting to create a story about my allergy complaint. I don't have pet allergies and never requested a non-pet room. Do better. Fair is fair."

"Attentive staff and great hotel"