Family Hotels & Resorts in Naucalpan from AU$58

"La habitación impecable."

"My stay at this hotel was amazing. The staff was professional, helpful, and friendly —an exceptional experience. The concierge was very helpful providing excellent recommendations and great directions for getting around the city. The restaurant was great and had a nice selection of dishes; the food was delicious with perfect portions, and the waitstaff provided excellent service. The room I stayed in was very comfortable, clean, and well-maintained at all times, and had a spectacular view of Chapultepec Park. I would definitely return to this hotel on my future visits to Mexico City."

"Servers were rude. Pool is clean and warm. "

"The business facilities were very good. It was a shame they weren't available on Sunday. Staff throughout were excellent - very friendly and responded promptly with a smile. "

"Excelente ubicación, staff muy amable. Solo las camas están excesivamente duras."

"Poor hygiene. Our bed hadn’t been changed. There were hairs everywhere, particularly when we pulled back the duvet. We complained. The lady changed the bedding but placed the disgusting bedding on top of my suitcase. I had to clean it myself afterwards. At breakfast we asked for tea a few times. The waitress ignored our request and chatted to staff. We booked a Junior Suite. The bathroom was tiny for a suite. This is more of a 2.5 star than 4 star as they advertise. I made a complaint asking for a refund but was offered an upgrade on my next stay. As if I’d ever think of staying here again. I’ve given two stars as the staff at the front of the hotel and the man making the eggs was very friendly and welcoming. Stay here if you like dirty bedding, poor service and a tiny bathroom."

"Excellent restaurants in the property and near many other Michelin levels "

"Nice hotell nice food "

"Good stay. Like a European experience. Nice rooms, kind of small, but very nice. Some small details need attention, like a blinking light from the TV furniture, not working telephone handset (only the speakerphone). Terrace was closed. I would stay there again, but just little things that need improvement."