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Hyatt Regency Mexico City

5.0 star property
Family-friendly Mexico City hotel in Polanco with 3 restaurants
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hyatt Regency Mexico City

Photo gallery for Hyatt Regency Mexico City

Meeting facility
Sundeck
Tennis court
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine

Overview of Hyatt Regency Mexico City

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
The price is AU$409
Price available on 10/5/2024

Check out the area

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Popular LocationParque Zoologico de Chapultepec5 min walk
  • Popular LocationAuditorio Nacional6 min walk
  • Popular LocationCentro Citibanamex Convention Center6 min drive
  • AirportMexico City (MEX-Mexico City Intl.)34 min drive
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Room options

View all photos for Club Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | View from room

Room, 1 King Bed, Park View

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
  • 93 sq m
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Park View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Single Beds, Park View

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Walk to Auditorio Nacional

Exterior

InterContinental Presidente Mexico City, an IHG Hotel

Polanco
Spa
Pet-friendly
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (1081)
The price is AU$495
per night
3 May - 4 May
InterContinental Presidente Mexico City, an IHG Hotel

About the area

Mexico City

Hyatt Regency Mexico City is located in Polanco, a neighbourhood in Mexico City, and is in the entertainment district and near a metro station. National Museum of Anthropology and Chapultepec Castle are cultural highlights, and travellers looking to shop may want to visit Paseo de la Reforma and Antara Polanco. Travelling with kids? Make time for Parque Zoologico de Chapultepec, or head to an event or a match at Auditorio Nacional. Spend some time exploring the area's activities, including golfing.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • Parque Zoologico de Chapultepec - 5 min walk
  • Auditorio Nacional - 6 min walk
  • Chapultepec Park - 10 min walk
  • National Museum of Anthropology - 15 min walk
  • Centro Citibanamex Convention Center - 6 min drive

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • Alfredo Di Roma - 5 min walk
  • Centro Asturiano de México, A.C. - 2 min walk
  • Regency Club - 1 min walk
  • Starbucks - 5 min walk
  • El Grifo Polanco - 6 min walk

About this property

Hyatt Regency Mexico City

Family-friendly hotel near Paseo de la Reforma
Close to Auditorio Nacional and Parque Zoologico de Chapultepec, Hyatt Regency Mexico City provides a terrace, shopping on-site and a coffee shop/cafe. Indulge in a body scrub, a body treatment and a Swedish massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Latin American cuisine. Fitness classes are offered at the 24-hour gym; the property also has a garden, dry cleaning/laundry services and car hire on-site. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • Free self-parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • 3 outdoor tennis courts, express check-out and express check-in
  • Guest reviews speak well of the helpful staff and walkable location
Room features
All 755 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds
  • Free toiletries and hairdryers
  • LCD TVs with premium channels
  • Childcare services, video game consoles and video games

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 38 floors
  • Building
  • Built in 1987

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Pay films
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lb per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Does Hyatt Regency Mexico City have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hyatt Regency Mexico City?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on 10 May 2024 start from AU$408.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Mexico City pet-friendly?

Yes, Hyatt Regency Mexico City allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lb per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Mexico City?

Self-parking is free at this property.

What time is check-in at Hyatt Regency Mexico City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hyatt Regency Mexico City?

Checkout is at noon.

Where is Hyatt Regency Mexico City located?

This family-friendly Mexico City hotel is located in the entertainment district, within a 10-minute walk of Parque Zoologico de Chapultepec, Paseo de la Reforma and Auditorio Nacional. Chapultepec Park and National Museum of Anthropology are also within 1 mile (2 km). Auditorio Station is only a 4-minute walk and Polanco Station is 11 minutes.

Hyatt Regency Mexico City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1006 reviews" "
Rating 8 - Good. 169 out of 1006 reviews" "
Rating 6 - Okay. 42 out of 1006 reviews" "
Rating 4 - Poor. 22 out of 1006 reviews" "
Rating 2 - Terrible. 31 out of 1006 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from start to finish! From the front desk to concierge, to the wait staff, everyone is so sincere and makes you feel special. Will definitely stay here again!
Stayed 5 nights in Apr 2024

10/10 Excellent

Robert August

Travelled with partner
Liked: Amenities
Perfecto
Stayed 3 nights in Apr 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto lo recomiento
Stayed 1 night in Apr 2024

6/10 Okay

Emil

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Guy Anthony, Leland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a 1st class property in the heart of thriving Polanco. Highly recommended!!
Stayed 5 nights in Apr 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the elegant Polanco neighborhood, this property offers confort and luxury. The staff provides excellent service. The common areas are immaculately kept. The rooms are spacious and confortable. I would recommend an upgrade to the bathrooms as they are somewhat antiquated.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carlos, Guatemala City

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Stephen, Duluth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Just average considering the price. The bedding was poor. Pillows terrible. Way too expensive for am average accommodation.
Stayed 1 night in Apr 2024

10/10 Excellent

Margarita Berchelmann, monterrey

Liked: Cleanliness, staff & service, property conditions & facilities
Muy agusto
Stayed 1 night in Apr 2024

8/10 Good

Javier de

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only area I would say for improvement, would be the blinking silver/white lights on the ceiling made it difficult to sleep.
Stayed 4 nights in Apr 2024