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Reviews of Miglio D'Oro Park Hotel

4 out of 5
Miglio D'Oro Park Hotel
Corso Resina, 296, Ercolano, NA

Reviews

7.8

Good

Rating 10 - Excellent. 160 out of 469 reviews" "
Rating 8 - Good. 184 out of 469 reviews" "
Rating 6 - Okay. 67 out of 469 reviews" "
Rating 4 - Poor. 33 out of 469 reviews" "
Rating 2 - Terrible. 25 out of 469 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Allan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant value
excellent value for money,
Stayed 5 nights in Oct 2023

4/10 Poor

Anish

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
While our room was spacious, the hotel overall is a disappointment. Everything seems to be falling appart. The air conditioning in the room was not working so it was like an oven. We got portable air coolers sent which didn't do much to relieve the issue. The fridge in the room was not working. We were told a technician will be sent and this did not happen. Furniture in the room barely stands up (the Ottoman in our room had a broken leg). The overall site requires maintenance. The garden is a jungle, the walking area has not been cleared in ages and there is a build up of slippery moss/ slime grass. Breakfast is rubbish (more continental Vs hot breakfast). Restaurant is basic. However food was not bad.
Stayed 2 nights in Oct 2023

8/10 Good

Kristian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

sylvie

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Good service but in need of maintenance.
Stayed 1 night in Sep 2023

8/10 Good

Basilio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big room
Stayed 2 nights in Sep 2023

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shabby Chic with amazing grounds and views from the rooms of Naples Bay or Vesuvius. The building is one of a kind. It has faded elegance and beautiful decorative details that cannot be found in a modern hotel. There are cracks and wobbles and it needs money to refurbish and make it excellent. That said, if I wanted a base for Herculaneum, Pompeii, Naples, Sorrento again, I would happily stay at Miglio D'Oro Park Hotel again.
Stayed 6 nights in Sep 2023

8/10 Good

Annette

Liked: Staff & service, room comfort
Beautiful hotel super close to Herculaneum
Gorgeous hotel and grounds. The floors were not very clean and the bed back boards in one of our rooms was very stained. It looked terrible. One of our 3 rooms had no shower and just a hand held sprayer that could not be wall mounted. Staff was friendly and the free breakfast was wonderful. Just 5 minutes walk from here to Herculaneum! The neighborhood is dirty, littered, busy. Over all the hotel is gorgeous, just needs a thorough cleaning throughout and replace a few worn out or stained items. The grounds out back, including the pool are amazing! We appreciated the free parking, even for hours after check out while we walked to Herculaneum.
Stayed 1 night in Sep 2023

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel ever.
DO NOT STAY HERE!!! Extremely disappointed in this hotel. Overall condition was is disrepair. Lights not working, the entrance door frame to our room was broken and not secure, cleanliness was so bad, we had to wipe the cutlery before using any of it. Mold and holes in the shower ceiling, paint peeling off the walls. The main pool was dirty and there was no bar service. I will never, ever recommend this hotel to anyone,,,, ever. This should be renovated or torn down. Sorry we ever stayed here.
Stayed 2 nights in Sep 2023

6/10 Okay

tabassum

Liked: Property conditions & facilities
Disliked: Staff & service
The property is nice. Old with good grounds. But no direction of how to park. The breakfast is very ordinary and the staff even worse. They picked up anything that finished even though it was still 30 minutes to go be free breakfast ended. They served coffee as if they are making the beans and then making the coffee. Staff need Ms some training on customer satisfaction
Stayed 1 night in Sep 2023

10/10 Excellent

Michaele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia re-booked us to this property when our original reservation fell through and I am so glad they did. Walking distance from the beach and the Herculean Ruins. The property itself was absolutely lovely - while being a little outdated (bathroom/shower area left lots to be be desired), the bed was super comfortable and the pool and landscape was beautiful! I walked through fountains, towers, and an amazing nature trail right on the property. Breakfast was provided each morning at no additional cost and the glass elevator surrounded by a marble staircase was breathtaking. The front desk helped arrange our pick-up and gave great suggestions for food options really close by. Property is only a 10 minute walk to the train to go to Pompeii - absolutely recommend this hotel!
Stayed 1 night in Aug 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel
We enjoyed our stay.The food was very good, breakfast fine the staff friendly and helpful.An elegant hotel which seems to have been recently refurbished though the bathroom door was difficult to open wide as it caught on the floor.Very conveniently situated for Herculaneum, the railway station and the motorway network.We would stay again.
Stayed 9 nights in Aug 2023

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near Naples. Convenient location and walking distance to neighborhood restaurants/shops. Staff is great but the surroundings are not too aesthetically pleasing.
Stayed 1 night in Aug 2023

8/10 Good

Silvana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was BEAUTIFUL! Beautiful hotel and rooms. The only thing is that there’s barely anything to do in it’s surroundings, and it’s deceiving since this is NOT in Napoli, it’s in Ercolano which is a 20 min car ride from Napoli. Transportation from Napoli to Ercolano is very expensive, from 60-80€. Although the hotel is amazing, if you are staying in Napoli; this is not convenient unless you are prepared to face the challenges of the transportation
Stayed 2 nights in Aug 2023
Response from La direzione on 8 Aug 2023
Gentile Clientegrazie per aver soggiornato nel nostro hotel e averne apprezzato la nostra essenza ed ospitalità.Ad un presto arrivederci, cordiali saluti

4/10 Poor

Stephan

Disliked: Property conditions & facilities, room comfort
Completely desappointing stay
The hotel clearly needs a complete renovation. The is no AC running in common areas despite it works quite well in the room
Stayed 1 night in Jul 2023
Response from La direzione on 8 Aug 2023
Gentile Clientegrazie per aver soggiornato nel nostro hotel e averne apprezzato la nostra essenza ed ospitalità.Ad un presto arrivederci, cordiali saluti

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Miglio Del Ora Park Hotel
We were very apprehensive y after reading reviews but we have just ended a lovely stay! Our room was clean, had air conditioning and all we needed - including lots of space & a glorious view! It would have been lovely to have tea making facilities in the room, and hot water in the shower on the last day. The hotel has many wonderful historical features but is in need of some TLC! Nevertheless we had a lovely time. The pool was clean & quiet, the gardens were delightful and apart from checking out on the last day, service was great. Breakfast was both simple but also had plenty of choices - croissants & pastries. However, it would have been good to see the milk & cheese being kept cooler/ covered. The staff were friendly & helpful.
Stayed 7 nights in Jul 2023
Response from La direzione on 8 Aug 2023
Gentile Clientegrazie per aver soggiornato nel nostro hotel e averne apprezzato la nostra essenza ed ospitalità.Ad un presto arrivederci, cordiali saluti

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Old style charm and amazing staff
This hotel is stunningly beautiful, albeit has clearly seen better days. In many ways this adds to the charm (and the price - if fully restored this would be MUCH more expensive I am sure) The best thing though is the staff - incredibly helpful and friendly. The location is a short distance from the amazing ruins at Herculaneum and convenient for restaurants in the small town of Ercolano and a short (and cheap) train ride from Pompeii and Napoli
Lobby
Our room - stunning
Exterior
Stayed 11 nights in Jul 2023
Response from La direzione on 8 Aug 2023
Gentile Clientegrazie per aver soggiornato nel nostro hotel e averne apprezzato la nostra essenza ed ospitalità.Ad un presto arrivederci, cordiali saluti

2/10 Terrible

Andrew

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Be aware!!! Not all rooms decorated. The first offered us was nothing like the photos on Expedia site. Very poor standard and unfinished and unsafe. Breakfast is substandard with out of date diary products served up. No hot food! Bread products often stale. No iron or ironing board, take your own iron and no tea/coffee making facilities in the room either. Which you would expect from a hotel nowadays. No bar, catering staff will serve beer and wine when serving evening meals. Outside those hours there is no service. Evening meals, not much choice and poor standard. We ordered a hot pork and vegetable dish that was stone cold. Charged 12 Euros for that one plate of food. It was very poor quality. The pool is open to the public, not the tranquil place as photographed on the site and very busy all day. Often the smell of Marijuana is present. Which only leaves the area when the hotel guests can use the pool in peace, at 7pm,. Which is when the pool is officially closed, apparently. The gardens and building is very run down. and situated next to a busy main road. The traffic noise is constant throughout the day and night for 24 hrs. Some of the serving staff were friendly. But was not enough to soften the underwhelming experience of staying in this hotel. The photographs depict a tranquil hotel. It is not! Our whole Naples experience was spoilt by our Hotel stay. I cannot recommend and should have a refund due to false representation on your website.
Stayed 7 nights in Jul 2023

8/10 Good

Charlotte

Stayed 3 nights in Jul 2023

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023

4/10 Poor

Rita

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Good historic hotel. Staff did not know the area well. The room was not well maintained and we appreciate its an old historic building but when the lights in the bathroom above the shower does not work is can be dangerous showering. The air-conditioning did not work and when we asked for it to be fixed they just kept saying the engineer is coning when they knew he wasn't because the had not contacted the engineer. just lying. One of the bedside lights was broken and instead of just replacing it they left it in the wardrobe. The in room safe did not work and we asked if could be fixed they refused. We then asked if they could change our room and they again refused and after contacting Expedia they tried to talk to the hotel and were told if you don't like you can check out and find another hotel. Its such a shame as the hotel it self is nice but they maintenance is terrible. I call their maintenance guy Manuel like in faulty towers as he really could not fix anything. He came to fix the light above the shower and I had to help him because he was clueless. Avoid this hotel as its a nice but staff and maintenance completely useless. They would rather give you the run-around then help
Response from La direzione on 8 Aug 2023
Gentile Clientegrazie per aver soggiornato nel nostro hotel e averne apprezzato la nostra essenza ed ospitalità.Ad un presto arrivederci, cordiali saluti

4/10 Poor

Kenneth

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Tired and neglected.
Very disappointing. A beautiful hotel which has sren better days. Everything was very tired and neglected. Service was very poor. Had so many small problems they said they would sort, but they only eventually fixed the hot water. Had to complain 4 x times before they finally sorted. The Air con was useless and only mildly cooled the room which was roasting. Fridge again only mildly cooled food, did not keep it fresh. The bathroom door could not closed or opened due to previous water damage. A number of lights did not work or bulbs were spent. The table cover in the breakfast room were dirty and not changed. On the plus, the food was good, the grounds peaceful. Plenty of seats to sit on.
Stayed 3 nights in Jun 2023
Response from La direzione on 8 Aug 2023
Gentile Clientegrazie per aver soggiornato nel nostro hotel e averne apprezzato la nostra essenza ed ospitalità.Ad un presto arrivederci, cordiali saluti

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
My room was absolutely huge and airy. I thoroughly enjoyed my visit here although the shower stools couldnt be used as they werent attached, and being disabled that 1 small detail would of made my stay heaven. The hotel is absolutely beautiful both inside and out. The staff were all extremely kind and helpful. The whole hotel was immaculately kept. The outside park part is full of hidden gems, definitely a place to spend time exploring all the little payhways. I would recommend this hotel anytime. If i ever go back to Ercolano its the one i shall book again.
Stayed 3 nights in May 2023

10/10 Excellent

David Robert

Travelled with partner
Liked: Staff & service
The hotel was a lovely mixture of oldy worldy charm and shabby chique and art decor all rolled into one which is showing its age. In its heyday it was probably stunning but a lack of investment means it's slightly falling apart at the seams. Having said that we loved it's grandeur and charm and would stay there again. The breakfast were great as were the staff, even when our table collapsed one breakfast sending milk and cornflakes everywhere . With views over the Bay of Naples the grounds were a fascinating mixture of plants and features again fairly neglected. Pity the swimming pool was out of operation too. Fascinating place and ideal for exploring this part of Italy.
Stayed 7 nights in May 2023

2/10 Terrible

Lasse Berg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our honeymoon
We came down and were greeted with "no show" as we had changed the date of arrival from 14 to 15 May. they had not arranged this. we were left sitting without any help and they just ignored us. no service. after a few hours, we got hold of Hotels.com, who sorted things out in the end. Very helpful, The room was OK, but the shower did not work well, and the last few days there was no hot water + it's probably the worst and most boring breakfast I've ever had in a hotel.
Stayed 7 nights in May 2023

2/10 Terrible

lasse

Disliked: Cleanliness, staff & service, property conditions & facilities
Our honeymoon....
We came down and were greeted with "no show" as we had changed the date of arrival from 14 to 15 May. they had not arranged this. we were left sitting without any help and they just ignored us. no service. after a few hours, we got hold of Hotels.com, who sorted things out in the end. Very helpful, The room was OK, but the shower did not work well, and the last few days there was no hot water + it's probably the worst and most boring breakfast I've ever had in a hotel.
Backyard was ok :)
Stayed 8 nights in May 2023

4/10 Poor

Anne

Stayed 4 nights in Apr 2023

2/10 Terrible

Martin Ausen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We lost power to our room multiple times during our stay, not clean rooms, and staff who didnt seem to have a clue about anything. This stay was terrible, will never come back.
Stayed 12 nights in Apr 2023

4/10 Poor

Howard

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
In its prime, you can see that it WAS a magnificent hotel/resort. Today it needs a lot of work. The photos on the website do not represent the hotel's condition today. There was limited staff and they were not accommodating. The place is huge... but empty... Felt like we were staying at the hotel "The Shining", but in the rundown part of town vs. the mountains.

8/10 Good

A

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A Grand Old Hotel
Miglio D'Oro Park Hotel is an old palazzo that has been converted into a comfortable hotel. It is true that it has seen better days but it offers excellent value for money, both as a hotel and restaurant. The rooms are the largest I have ever stayed in, the showers were good, the beds comfortable, everything was clean and the staff were friendly and helpful. The restaurant food was good but British guests might find that the breakfast options are a bit sweet for their tastes. As we were on a family trip, we had two rooms. The one at the back was quiet with nice views of the garden. The one at the front had enormous balconies with a nice sea view but the traffic noise took some getting used to. It is very convienently located for the ruins at Herculaneum.
Stayed 5 nights in Oct 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Ercolano
Excellent hotel. Staff was very friendly and helpful planning excursions. Our room was huge with plenty of space for three people and a handicapped scooter. Parking was safe and convenient. Location was only 3 blocks from the Herculaneum archeological site and close to restaurants. Breakfast was also very good. We loved the architecture of the hotel.
Stayed 3 nights in Oct 2022

10/10 Excellent

Jane

Stayed 2 nights in Sep 2022

6/10 Okay

Fouad

Stayed 1 night in Sep 2022

8/10 Good

rabi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at . Make sure to park inside the parking as police give lots of tickets for touristic cars
Stayed 4 nights in Sep 2022

10/10 Excellent

Glen

Stayed 1 night in Sep 2022

8/10 Good

Esther

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, shabby chic! - in keeping with the area and price. Clean, comfortable beds, helpful staff. Pool was a godsend. Didn’t need to have towels changed every day though.
Stayed 6 nights in Aug 2022

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The view is awesome and dinner menu was great.
Stayed 1 night in Aug 2022

2/10 Terrible

Alexis

Stayed 3 nights in Aug 2022

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great decor
Stayed 1 night in Aug 2022

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, staff & service
This was a palace converted into a hotel so it is very old. The view of the sea from our room was great! However, the grounds were not kept up at all. (There is a huge garden in the rear of the hotel but nobody has done much to it to keep it beautiful. I mean, a leaf blower and a pair of hedge clippers would do it). The pool looked nice and clean and well kept though. Anyway, the wifi in our room and around the hotel was weak if it worked at all. There was no shower, just a tub with jets in it and a hand held shower attachment. The breakfast was 6/10. But the amenities around the hotel were sufficient and it wasn’t too far from Pompeii and this nice volcanic sand beach. It was when we walked to the train station to catch the train to Naples that we had to practically wade through garbage on some of the smaller backstreets. Such a shame that the locals don’t have pride enough in their city not to litter or to pick up trash if they see it. That’s not the hotels fault though and it seems to be like that everywhere in Italy. :(
Stayed 2 nights in Aug 2022

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a former summer home for Roman nobility. The fountains, structures, and interesting pathways make the property itself a destination. The breakfast was good. The front desk staff went out of its way to be helpful. Parking is the only issue. The lot is on a different street (connected to the property) so we had to park illegally to get the directions to the lot. Location was a bit shady but we found several restaurants that we liked.
Stayed 2 nights in Jul 2022

4/10 Poor

Amy

Travelled with group
Disliked: Amenities, property conditions & facilities
This may have been a beautiful property years ago, but it has fallen into disrepair, including leaks in the ceiling creating puddles on the hallway floor that we had to dodge. The staff was kind enough to allow us to check bags early while we went on a tour of Pompeii nearby. There was a restaurant on property that some other guests were dining at, but we had difficulty purchasing an afternoon beverage. The room was large and seemed to have been cleaned, but there were large rips in the curtains, patches of plaster on the wall, and what appeared to have been crayon marks on the headboard left by a previous guest. The sheets were very rough, making sleep a bit difficult. I would search for other options in this area before booking here.
Stayed 1 night in Jul 2022

10/10 Excellent

Veronica Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
This old Palazzo and it's gorgeous garden and pool are an oasis in the summer heat. The place could benefit from some maintenance as small things were worn or needed attention in the bathroom, but on the whole for the price and access to the site at Herculaneum it would be hard to beat this lovely place. Perfectly located, staff were lovely, room was huge! We had a rear room overlooking the garden, just outside was a landing with comfortable lounges looking to the sea on one side and Vesuvius the other. The breakfast was OK. We didn't eat in house, but we did really enjoy our meal and local wine at a little restaurant just up the road opposite the entrance gates to Herculaneum for dinner. All in all a thumbs up from us.
Stayed 1 night in Jul 2022

4/10 Poor

Suresh

Travelled with partner
Disliked: Property conditions & facilities
Likes are: lovely historic looking building a large area with high ceilings. lovely coffee at breakfast and a very nice and helpful waiter. Breakfast was perfectly fine. Dislikes: no toilet paper, the hotel forgot any housekeeping duties so room was not cleaned at all even after complaining! The fridge had half used drinking water in it and used wrappers around it. The safe did not work. The shower was outdated, old and malfunctioning. No advice or local information available. The evening restaurant menu was poor and therefore only one table occupied which led us to go elsewhere.
Stayed 2 nights in Jul 2022

4/10 Poor

B

Stayed 4 nights in May 2022

8/10 Good

MARCO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in May 2022

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel with character
Check in quick and easy. Room was large tasteful decorated in keeping with the style of the Villa and had a great view of the bay of Naples. Breakfast was continental style with a reasonable selection of cold choices. The staff are both helpful and friendly. The town is not Sorrento granted but it has its own Southern Italian character and a good base to explore the surrounding area, Herculaneum 5 minutes walk ,Pompei, Naples short train rides and easy access by-bus to mount Vesuvias. Would definitely use again. Sally Dave Yorks
Stayed 4 nights in May 2022

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021

8/10 Good

Sharron

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Would come again..
Beautiful old hotel in need of some TLC but charming & spotlessly clean. Helpful staff & useful position for the cheap train to Naples, Pompeii & all the way down to Sorrento. Would come again. Useful having on site parking where the roads are crazy busy & parking difficult. A bit noisy on the main road
Stayed 5 nights in Oct 2021

6/10 Okay

Anita

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is a beautiful hotel, large rooms and bathrooms. Amazing garden.However this hotel needs good updating. The paint is peeling of , the shower broken and dirty with stains are not encouraging.
Stayed 7 nights in Oct 2021

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, room comfort
Fabulous stay in ex-palace
Sprawling ex-palace converted to a hotel with large private park. Fabulous place to stay, in need of some repair.
Stayed 4 nights in Oct 2021