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"the room was clean and enough space for 2. they brought our luggage up the 3rd floor walkup. the slight inconvenience was the ladies rooms were on the 2nd floor. the food was decent and the staff was very nice. coffee and tea were complimentary and was nice to have in the morning and evenings. "

"The location is very convenient, just about a 7-minute walk to both the bus stop and train station, making it easy to get around or to go to Magome. It’s 20 minutes by taxi or bus to Magome. We had to use this hotel since we did Nakasendo Trail next day , starting in Magome. The neighborhood itself is quiet, safe, and has a relaxing atmosphere—great for unwinding after a day of exploring. One thing to keep in mind is that there are limited dining options open nearby in the evening, so it’s best to plan ahead by making reservations or arranging meals through the hotel. The hotel does not provide assistance on making outside restaurants reservations. Also, the check in time is 4:00 pm,but they helped us put our 2 carry-ons inside of the room,but we couldn’t access. The room was clean and well-maintained, with fresh, crisp linens and spotless towels, though they were a bit on the thinner side. The bedding follows a more traditional Japanese style—firmer mattress and pillows—which may not suit everyone’s preference, especially if you’re used to softer options. Shoes are removed at the main entrance/lobby. Yukata is provided inside of the room to be used at the public baths. The breakfast was included, but didn’t seem to have a wide variety of options, so we skipped it. While the overall stay was comfortable and peaceful, the price felt slightly high compared to the amenities provided. That said, the cleanliness, location, and calm surroundings still made it a pleasant experience."

"All was good, best place to stay in our trip by Japan"

"The ryokan has excellent breakfast and dinner buffets, ping pong, billiards, karaoke, game room, manga library, massage chairs, and of course indoor and outdoor onsens. "

"Old property."

"We booked the triple bedroom and the room is huge. Beds were comfortable. There were 3 onsen in the hotel, pretty good but a little old. In fact this hotel feels a little old but overall it is still good, a traditional Japanese ryokan feel. The checking in was a little inefficient as we waited for a while until our turn to be brought to the room. Breakfast was a little chaotic, we were told that the breakfast buffet start at 650am-8am but at 7+am we were still queueing for table. Feel too early and being rushed to start the day. They have shuttle bus from the train station to the hotel, journey just 1-2 mins. Else it is also walkable like 5 mins. "

"An unexpectedly good hotel. Clean. Lovely onsen - at night was special. The food was incredible. So much choice. Massage chairs and table tennis a bonus. "

"What a lovely stay in this hotel during our family retreat to Enakyo. This is our first time visiting the beautiful town and our experience has been a very positive one. The hotel is clean, staffs are friendly and the onsen is enjoyable. The room we stayed is properly sized for the three of us, there is no shower within our room, but the public bathhouse was enjoyable. Will definitely visit again."

"Staff really helpful "