Nestled in Nagoya City Centre, Nishitetsu Hotel Croom Nagoya offers a haven with an indoor public bath and dry cleaning/laundry services. Relax with free in-room WiFi, take advantage of the 24-hour front desk, luggage storage, elevator and vending machine while previous guests praise the helpful staff.
Close to Nagoya Castle, Nishitetsu Hotel Croom Nagoya provides amenities, such as an indoor public bath (no minerals) and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
A 24-hour front desk, a lift and a front desk safe
A vending machine
Guest reviews give top marks for the helpful staff
Room features
All 242 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
Toilets with electronic bidets, free toiletries and hairdryers
40-inch Smart TVs with Netflix, Hulu and streaming services
Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately JPY 1800 per person
Self-parking fee: JPY 2000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Frequently asked questions
Is Nishitetsu Hotel Croom Nagoya pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Nishitetsu Hotel Croom Nagoya?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Nishitetsu Hotel Croom Nagoya on 21 June 2026 start from AU$119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Nishitetsu Hotel Croom Nagoya?
Self-parking is available for JPY 2000 per night. Limited spots are available.
What time is check-in at Nishitetsu Hotel Croom Nagoya?
Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.
What time is check-out at Nishitetsu Hotel Croom Nagoya?
Checkout is at 11 AM.
Where is Nishitetsu Hotel Croom Nagoya located?
Located in Nagoya City Centre, this hotel is within 1 mile (2 km) of Hisaya Odori Park, Osu Shopping District and Nagoya Castle. Hisaya-oodori Park and Chubu Electric MIRAI TOWER are also within 5 minutes. Hisaya-odori Station is only a 3-minute walk and Sakae Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very nice property located close to hisayaodori station, just within 1 min walk from the station. Close to Sakae commercial district. Clean and tidy. The room was typically small so we struggled a bit opening our baggages. Coin laundry was perfect the end time for each washing machine was shown in the room TV.
The room was huge. I appreciated the public bath as well as easy access to both the subway and the nearby park. The staff was also very helpful.
Allen
Stayed 5 nights in Feb 2026
Verified
10/10 Excellent
Veronica Anne Margarita
3 Jan 2026
Liked: Cleanliness, staff & service, amenities
Best location, clean room, great facilities and kind staff :D
Veronica Anne Margarita
Stayed 8 nights in Dec 2025
Verified
10/10 Excellent
Sebastian
15 Feb 2026
Liked: Cleanliness, staff & service, amenities
My son and his wife had an excellent stay while visiting friends in Nagoya! The staff was super nice and professional, the rooms were clean, modern and comfortable. For anyone visiting Nagoya, it is a perfect, convenient spot with plenty of transportation, dining, and shopping options. We will definitely stay here again when in Nagoya!
Fantastic 4 nights stay at this hotel! Very modern and well located next to subway station and a konbini just next to it. Love the convenience of being able to view the status of the laundry service from the TV service. Highly recommended!
Keng Guan
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Mandy
11 Oct 2025
Liked: Cleanliness, staff & service, amenities
Very clean, convenient, and had a great public bath as well. Staff was always available and friendly.
Enjoyed our stay in Nagoya. The hotel was in a good location close to a major subway stop and allowed us to explore the area easily. The staff was friendly but English is limited so knowing some Japanese helped!
We had a great stay at the Croom hotel. Rooms were small but very clean and comfortable. Staff were amazing and the spa in the hotel was fantastic.
The hotel is in a great location - we loved the park area near the hotel (look for the Eiffel Tower style TV tower) where there were great shops and restaurants.
Of note, several reviews mention that the hotel is in a noisy area but there was no noise issues at all during our stay.
Room is clean but a little small. Appreciate the massage machine and the public bath. Shampoo provided in the room is dry, prefer to use the one in public bath.