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"Exquisite place!! How can I say... Firstly the staff here are exceptional, caring and attentive. They went above and beyond to help me when I accidentally left my phone behind at the hotel, and was on route to the airport! That is true hospitality, and reflects the real kindness and good will of the people here. I am incredibly grateful to you. The hotel is built into the beautiful Cretan cliffs, overlooking the ocean and mountains. The view is truly stunning. Ultimate luxury watching the sunrise from a private balcony jacuzzi! Everything was clean, comfortable and relaxing. I didn't try the breakfast, but the coffee was excellent. Overall it was one of the best hotels I have ever stayed in. Hope to return again one day :) "

"Loved every second at this hotel. The staff are the stars of the show - nothing is too much trouble, aswell as the lovely new rooms, the gardens, the food, the view - outstanding. I don’t usually got to the same place twice but seriously thinking about coming again next year. "

"Wonderful place very friendly staff excellent food and services. Come back again."

"It’s a pretty decent resort, but the overall feel is more tailored towards families with kids and less for romantic couples. Would recommend for families but couples seeking for a romantic time might want to look elsewhere."

"Inadequate cooking facilities and the smallest and most difficult and awkward bathroom imaginable. The spaces were all cramped and difficult to maneuver. The front desk is advertised to be open all day and into the night, but good luck finding staff actually there at any time. The heat doesn't work and the bedding not adequate for that when it gets cold at night."

"Clean room, great staff , good food, lovely out of town location. We were end of season so not too busy. Small but adequate. This rustic hotel has bags of charm and provides a friendly welcome. Paula the manager is an incredible person 5 ⭐️"

"We have just returned from two wonderful weeks at the Troulis Aparthotel. We had a one bedroom apartment with a spectacular sea view (No.37) From the moment we arrived we were made to feel most welcome and throughout our stay every member of the reception staff were cheerful and helpful in answering any questions and had good recommendations for restaurants and places to visit. The apartment had everything we needed with a very comfy bed and was cleaned daily with towels and sheets changed every three days. The pools although small were a nice temperature and we never struggled to find a sun bed. A huge shout out to the catering staff who provided a wonderful breakfast every morning. We had read previous reviews of people saying they lacked variety but considering we were there for two weeks we were highly impressed with both the variety and the quality of the food. There are so many wonderful restaurants within walking distance, one of our favourites being only one minutes walk away. The Troulis is in an ideal position between the two bays with plenty of restaurants on either side. However, this would not be an ideal location for anybody with mobility issues because of the steep hills and plentiful steps. We thoroughly enjoyed our stay here and would highly recommend it. "

"Friendly staff "

"The hotel is a bit run down. The rooms are fine but rather antiquated. The view from the pool is incredible as is the overall setting. The restaurant menu was a bit eccentric and the service slow. The main issue we had during the peak summer is that it’s a very quiet part of Crete but too hot to do hiking etc"