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"Great customer service"

"We stayed here for one night after several years and glad to see they maintained the cleanliness and amenities. Staff was very helpful and friendly. The room size for double room was much smaller as compared to last time as I thought it will be fractionally smaller than last when we booked bigger room and we could have done the same by paying only dew $s extra. If I knew it would be that much smaller in size. However comfort wise not much difference. Breakfast was also average this time."

"We just stayed one night while doing shopping in Lahore, Check in experience was bit too much formal, lucky we had all the required documents. I will rate this hotel a 4 star not really 5 star. Breakfast was wonderful and had a big selection of traditional and intercontinental food. Staff at breakfast even catered the personalised requests which was great. Overall this was quite pricy for price to comparable hotels in Lahore. I booked in rush without seeing the price coming was in US dollars not in Australian dollars. Overall great service and reasonable cleaning."

"Breakfast was fresh and somewh"

"The staff were absolutely fantastic, from the front desk to the housekeeping…everyone was so welcoming!"

"Nice hotel in a good location. Staff is very helpful and courteous. They gave a a late check out as well. However, some areas, including toilets needs more maintenance and upgrade."

"Great stay, spacious but had to ask for cleaning to be done. Staff are great, will book again!"

"Other than safety of the hotel and 5 restaurants to choose from, staff are really friendly and helpful. But above all, the thing I like the most is Mughal style interior design in hallway and public space in reception area and restaurant, which makes my trip to Lahore feel worthwhile. I have travelled almost 100 countries, this is one of the best hotels I’ve stayed."

"I recently stayed at Four Seasons by Sheraton Lahore and had a pleasant overall experience. The staff were exceptionally professional, attentive, and made the stay comfortable from check-in to departure. Their service stood out as one of the highlights of the visit. The breakfast, while somewhat limited in variety, was well-prepared and enjoyable. Quality definitely made up for the smaller selection. The building itself is on the older side, but it is clearly well maintained, which reflects positively on the management’s upkeep standards. Security was also very reassuring throughout my stay. I felt safe at all times, which is especially important when traveling. I also appreciate that they provided a shuttle to pick me up and return me to the airport promptly. Overall, it’s a solid choice for anyone visiting Lahore, particularly if you value good service and a secure environment."