Rocco Forte The Charles Hotel

Photo gallery for Rocco Forte The Charles Hotel

Primary image
Indoor pool
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Overview of Rocco Forte The Charles Hotel

VIP Access

Rocco Forte The Charles Hotel

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Sophienstr. 28, Munich, BY, 80333

Explore the area

  • Popular LocationMarienplatz17 min walk
  • Popular LocationHofbrauhaus19 min walk
  • Popular LocationViktualienmarkt20 min walk
  • AirportMunich (MUC-Franz Josef Strauss Intl.)29 min drive

Choose dates to view prices

About this area

Munich

Rocco Forte The Charles Hotel is located in Munich City Centre, a neighbourhood in Munich, and is near a metro station. Hofbrauhaus and Nymphenburg Palace are notable landmarks, and some of the area's popular attractions include Deutsches Museum and Hellabrunn Zoo. Looking to enjoy an event or a game? See what's going on at Olympic Stadium or Allianz Arena. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and hiking/biking trails. Guests appreciate the hotel's convenience for public transportation: Konigsplatz U-Bahn is 5 minutes on foot and Central U-Bahn is 5 minutes.

What's nearby

  • Koenigsplatz - 7 min walk
  • Karlsplatz - Stachus - 8 min walk
  • Marienplatz - 17 min walk
  • Hofbrauhaus - 19 min walk
  • Viktualienmarkt - 20 min walk

Getting around

  • München Central Station (tief) - 4 min walk
  • Konigsplatz U-Bahn - 5 min walk
  • Franz Josef Strauss International Airport (MUC) - 29 min drive

Restaurants

  • Park Café - 2 min walk
  • Taco Libre - 3 min walk
  • BaalBek - 3 min walk
  • Hans im Glück - 3 min walk
  • California Bean - 3 min walk

About this property

Rocco Forte The Charles Hotel

Family-friendly Munich hotel in Munich City Centre, near Marienplatz
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 160 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as sitting areas and coffee makers.
Rocco Forte The Charles Hotel offers 160 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Charles Spa has massage/treatment rooms. Services include deep-tissue massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (EUR 40 per day; includes in/out privileges)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–1:00 PM on weekends: EUR 45 for adults and EUR 20 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Ukranian

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Restaurants on site

  • Sophias
  • The Bar

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 70 per pet, per night
Food and water bowls are available
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 45 for adults and EUR 20 for children (approximately)
  • Airport shuttle fee: EUR 180 per vehicle (one-way)
  • Valet parking fee: EUR 40 per day (in/out privileges)
  • Pet fee: EUR 70 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Rocco Forte Charles
Rocco Forte Charles Hotel
Rocco Forte Charles Hotel Munich
Rocco Forte Charles Munich
Rocco Forte The Charles
Rocco Forte The Charles Hotel Hotel
Rocco Forte The Charles Hotel Munich
Rocco Forte The Charles Hotel Hotel Munich

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 552 out of 673 reviews
5 - Excellent 82%
Rating 4 - Good. 93 out of 673 reviews
4 - Good 14%
Rating 3 - Okay. 12 out of 673 reviews
3 - Okay 2%
Rating 2 - Poor. 8 out of 673 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 673 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.6/5

Eco-friendliness

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Amazing staff, poor room specs, over-priced
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a five star hotel. We have stayed at another five star hotel in the city with comparable suite room, but The Charles was above and beyond in every way. It feels like a new hotel because of the well-considered room layouts, furniture and amenities. Everything is well-placed and working. The bathroom and plumbing, the size and location of closet, the seating and beds, sideboard and tables. The breakfast dining was excellent, the concierge and staff so helpful and accommodating for anything we asked, for arranging covid testing for our return home as well as taxi scheduling to the airport. My daughter's cot bed was ready when we arrived, and her bed was as comfortable as the permanent kind sized bed in the room. They had provided slippers and a robe for her, too. We especially appreciated the location: We were centraly located to everything - an easy walk to the station, museums, and shopping, but surrounded by trees, greenery and a park. We would absolutely stay there again.
Stayed 3 nights in Apr 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is impeccable
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly had a wonderful stay at The Charles Hotel! Our expectations were high, but they were exceeded. The staff of this hotel were what really made a difference, they were very friendly and helpful and went above and beyond to ensure we had a comfortable and extra special stay.
Stayed 2 nights in Nov 2021

2/5 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunate mishap with valet loading of car. Unfo
Not such a good stay. When luggage loaded into our car by staff, my new jacket was not put in the car, mislaid? Very unfortunate and staff unable to help after 3 phone calls. Not great experience
Stayed 1 night in Aug 2021