This is a five star hotel. We have stayed at another five star hotel in the city with comparable suite room, but The Charles was above and beyond in every way. It feels like a new hotel because of the well-considered room layouts, furniture and amenities. Everything is well-placed and working. The bathroom and plumbing, the size and location of closet, the seating and beds, sideboard and tables. The breakfast dining was excellent, the concierge and staff so helpful and accommodating for anything we asked, for arranging covid testing for our return home as well as taxi scheduling to the airport. My daughter's cot bed was ready when we arrived, and her bed was as comfortable as the permanent kind sized bed in the room. They had provided slippers and a robe for her, too. We especially appreciated the location: We were centraly located to everything - an easy walk to the station, museums, and shopping, but surrounded by trees, greenery and a park. We would absolutely stay there again.
