Exterior

Reviews of Mercure Fukuoka Munakata Resort & Spa

4 out of 5
Mercure Fukuoka Munakata Resort & Spa
1303 Tano, Genkai-machi, Munakata, Fukuoka

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 48 reviews" "
Rating 8 - Good. 22 out of 48 reviews" "
Rating 6 - Okay. 13 out of 48 reviews" "
Rating 4 - Poor. 3 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sui Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ダイスケ

Stayed 1 night in Jan 2024

6/10 Okay

fujinori

Travelled with family
Liked: Cleanliness, property conditions & facilities
マナーが悪い団体客が多すぎた。
Stayed 1 night in Nov 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

TOMOKO

Disliked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

JAEKYUNG

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

8/10 Good

トシヒロ

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

che hung

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

あさみ

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

NORIKO

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Akira

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
大型バスによる団体を最優先した、写真とは裏腹に玄界灘を全く楽しめない、玄界灘の鮮魚とは程遠い食事。
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is big than i guess. So many tourist stay here. The pubilc bathroom was crowded but funny. 😄
Stayed 1 night in Feb 2023

6/10 Okay

GENKI

Stayed 1 night in Sep 2022

10/10 Excellent

SATOSHI

Liked: Property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

toshiro

Stayed 2 nights in Jul 2022

6/10 Okay

ヤスアキ

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

4/10 Poor

ひろえ

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Kayo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
感染対策がしっかりされていた。
Stayed 1 night in Apr 2022

8/10 Good

MIZUKI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

JAEHONG

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
깨끗한 가족여행용 호텔
프론트데스크 직원의 서비스 능력이 부족함
Stayed 1 night in Jan 2020

8/10 Good

Youngkyo

Liked: Staff & service, property conditions & facilities, room comfort
It was a good experience.
I stayed one night there with my family. They generally keep their hotel very clean but when I entered the room, I literally see the dust blowing as I put down my jacket on floor (Japanese style room). This hotel has a wonderful on-site onsen which is Japanese spa and sauna which is great. It has indoor and outdoor Hot Spring and they are connected each other.
Stayed 1 night in Mar 2019

6/10 Okay

HIDEKO

景色の良い風光明媚なホテル
自然豊かな風光明媚な場所に建つホテルでした。 チェックインの時間が遅くなりましたが、 お電話しておりました処、とても気持ち良い 対応で、お部屋まで荷物を運んで下さいました。
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
ロケーションはとても満足
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
世界遺産、宗像大社のお膝元ホテル、オススメです。
緑と海が広がるなか、突然綺麗なホテルが見えてきました。ロビーも広々として、フロントの方々の温かい対応も印象的。ファミリー用の畳部屋を予約。4名には少々狭い感もありました。窓が全く開けられなかったので、外の新鮮な空気を入れられず、残念でした。温泉は無色透明、とても良かったです。朝食バイキングも種類豊富で美味しいです。
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Covadonga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nada recomendable
Es un hotel que necesita una reforma integral de manera urgente. Las moquetas, cortinas y colchas tienen unas manchas de años. Las camas son incomodas y las toallas son pequeñas y viejas. El precio que pagamos por la habitacion triple fue desorbitado para el estado de la habitacion y la ubicacio del hotel. Por cierto que en su web te inducen a pensar que puedes hacer muchas cosas alrededor y lo unico que hay es la piscina del hotel con el agua turbia (no se veia el fondo de la piscina). Mejor escoger otro hotel y sitio.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足です。
ホテルの接客と対応は良く(ここは大満足)、快適にお盆休みを過ごすことが出来ました。お風呂もとても清潔感があり、良かったです。出来れば、タオルが別に風呂場にあればなお良かったです。 朝ご飯は正直普通でした。 宗像の味覚があればいいな~と思います。 プールは少し狭く感じました。 子供が楽しめる簡単なスライダーなどあると良いかなと思います。 総合ではとても良い雰囲気でした。
Stayed 1 night in Aug 2018

8/10 Good

Yim Yeung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful sea view!!
Stayed 1 night in Jul 2018

8/10 Good

みお, Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Perfect for family vacay w/kids & elderly parents
The staff is very nice (as any Japanese in the service industry), but the front desk staffs' English is so limited that restricts them from giving guests all the information they need to know, like the restaurants' working hours/days or that you have to pay to use the pool and even the onsen (hot springs) which we only found out when checking out by googling its meaning. The hotel restaurants operating hours are extremely limited, the tea lounge should let guest bring their food outside (at least pizza.) And you should have either a staff member fluent in English or information leaflets translated into English.
Stayed 4 nights in Jul 2018

10/10 Excellent

seul, south korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
모든 면이 좋았던 호텔
굳이 단점을 고르자면 위치적으로 주변에 아무것도 없던 점이에요! 그 외에는 다 만족스러웠습니다. 휴양지느낌이었어요~ 호텔 내부에 거의 모든 시설이 준비되어있었고 외부 수영장도 좋았구요~ 방, 조식 모두 만족스러웠어요~ 할머니, 고등학생 등등 대가족이 함께한 여행이었는데 모두가 만족했던 호텔입니다ㅎ 렌트를 하셨다면 후쿠오카까지 1시간정도의 거리라 후쿠오카 왔다갔다하기에도 괜찮은 것 같아요ㅎㅎ
Stayed 1 night in Jul 2018

8/10 Good

Shuji

Liked: Property conditions & facilities, room comfort

8/10 Good

SG, HK

Decent hotel in the area
The hotel comes with a hot spring bath which is good. The room is fairly spacious as we stayed in a tatami room. But there is not much tourist attraction in the area.
Stayed 3 nights in Oct 2017

6/10 Okay

koji

初めて宿泊しました。部屋は綺麗で問題ないのですが、レストランがあんまりでした。周辺にあまり良い店がなくホテルで食事したのですが、営業してる店があまりなく、入った店は美味しくありませんでした。店員さんは良かったんですが…宿泊だけなら問題ないと思います。
Stayed 1 night in Aug 2017

6/10 Okay

LEE Woo Jin, Seoul Korea

Very quiet and peaceful hotel.
The pool inside the hotel was excellent. The hot spring was fine, but it did not look like a real hot spring. The staff at the hotel was friendly and the hotel breakfast buffet was okay.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

超偏僻的酒店
整體來說,酒店是舒適的。酒店內有停車場 但酒店位置超級偏僻,酒店附近沒有餐廳,只有一間小便利店(酒店內有餐廳)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整潔的房間
日本酒店服務良好, 房間偏細但整潔

8/10 Good

Yeon sup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용히 휴식하기 좋은 호텔입니다.
주요 관광지, 하카타역으로부터 거리가 상당히 떨어져 있고 교통편이 불편하지만 호텔에서 제공하는 무료송영서비스를 잘 활용하면 편안하게 도심까지 다녀오는것도 가능합니다. 직원분들이 친절하고 주변 경치가 좋았습니다. 9월에는 야외수영장을 사용하지 못해서 아쉬웠지만 온천은 좋았습니다. 가족과 함께 편안하게 쉴 수 있었습니다.

8/10 Good

BYOUNGLOK

Liked: Staff & service, room comfort
후쿠오카 외곽으로의 여행
바다가 보이는 뷰가 멋진!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yin Mei Alice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

6/10 Okay

YOONJIN, seoul

Liked: Staff & service
겐카이로열호텔 후기
시설이 너무 낙후되어있고 위치가 너무멉니다. 방에서 쾌쾌한 냄새가납니다.

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"일본 최고의 호텔, 적당한 가격"
이 호텔은 북 규슈의 후쿠오카 근처에 있는 새 호텔입니다. 시설과 객실은 아주 깨끗하고 편안하며 음식 또한 훌륭합니다. 객실의 가구는 호텔 안내 책자에 나와 있는 그대로더군요. 적당한 가격에 이렇게 좋은 호텔에 머물기는 정말 어려울 것 같습니다. 강력하게 추천합니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

dongsoo, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
겐카이로열 온처호텔 이용후기
깨끗한 호텔, 친절한 직원, 청결한 객실 모든게 다 마음에 들었습니다. 호텔이여서 별다른점이 없을꺼라 생각했지만 객실도 다다미형식으로 되어있어서 색다른 느낌이였고 호텔에서 제공되는 아침식사가 너무 마음에 들었습니다.