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"The room was very dated. The carpet is either very very old or very very dirty. No towel bar in the bathroom.the toilet is sooooo low to the ground, it was very heard to use. Staff was very accomodating. But this hotel needs a lot of updating!"

"Perfect stay! From the friendly front desk people to the breakfast!"

"Very much yes for all ages"

"Oh my. Because it was MSU graduation rooms were limited so because of my husband’s birthday this was the last room available. We had a handicap room with a broken safety lock on the door. MI weather was a little chilled and the heat/ac did not work. Maintenance was supposed to come check it out but never showed. Not Friday, not Saturday or Sunday. Tv remote did not work either and had to manually turn on, change channels and adjust volume. Front desk was NO help at all. They spoke very little English. They had a dining area but did not serve breakfast. I asked to speak to the manager and was told she would be in Monday. I asked for a complaint card and was told they didn’t have any. I then asked when would we be able to change rooms and was told maybe Saturday. Since Saturday was my husband’s birthday we left and stayed gone several hours to come back and locked out our room. When I asked why we were locked out and was not given an answer she just rekeyed our room key. This was a very unacceptable experience and especially to celebrate my husband’s birthday. If you are interested in coming here Please do not."

"You can’t get a better value for your money anywhere else in East Lansing. Excellent property, close to grocery stores, eateries and other stores. Breakfast was way better than the Marriott AC Lansing hotel where we stayed earlier."

"Room was spotless and silent, I don’t think we heard another guest our entire stay, despite them being fully booked. The rooms were a great size, had a mini fridge/freezer and microwave in room! Also plenty of storage and a full desk. It was nice to set up and unpack, and not feel like we’re living out of our suitcase. The man at the front desk that checked us in was so kind and helpful, and told us all the amenities and local spots to check out! The hotel is beautiful and very well maintained, we will definitely be back!"

"Job well done"

"Front desk provided excellent customer service. Plenty of shops nearby."