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"The staff at this location were phenomenal - responsive, nice, caring, fun, going above and beyond. For Halloween, they had a pumpkin decorating contest and let everyone vote on it. They got me in a room early. They seemed to really care about the guests and like each other. The breakfast lady was SUPER nice and it felt like a restaurant with her level of service. It made what is ultimately a chain hotel feel very special."

"Clean, good staff, nice breakfast "

"The room was very clean, warm and above expectations. I know it was opened in June 2025 but it was exceptionally clean and a great experience. The breakfast and the morning staff was professional and very cordial and the areas was kept well stocked and clean with a great verity of both cold and hot items. The front desk and the office staff were very professional and knowledgeable. The cleaning staff was very professional and very helpful and friendly. We stayed from Tuesday through Friday and we had interaction with multiple staff and all were friendly and professional, and I would like to thank the lady that told us about the Ron Lahody’s Trust Your Butcher Steakhouse, it was amazing and the highlight of our stay. I will recommend Holiday Inn Express in Muncie as the best, and over the years we have stayed in about 5 different locations and this is by far the best and our next time in town will be Holiday Inn Express. Thank You"

"Great stay "

"Room was spotless, hallways were clean and quiet. Employees at reception desk were polite, helpful and professional. Great location, wonderful parking. Well done, thank you!"

" Clean and comfortable"

"Property was clean and the staff were very friendly. Parking was very accessible to hotel. It was very quiet in the hallways. It was a safe area and had a I Hopp restaurant right across the parking lot that was very convenient and a short walk. Breakfast was ok."

"Nice "

"The staff at check in was phenomenal. Very friendly. Very accommodating and very helpful!"