COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Mt Buller Chalet Hotel & Suites

Photo gallery for Mt Buller Chalet Hotel & Suites

Featured image
Indoor pool
View from Room
Iron/ironing board, free WiFi, bed sheets, alarm clocks
Iron/ironing board, free WiFi, bed sheets, alarm clocks

Overview of Mt Buller Chalet Hotel & Suites

Mt Buller Chalet Hotel & Suites

4 out of 5

4.1/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
5 Summit Road, Mount Buller, VIC, 3723

Explore the area

  • Popular LocationVillage Center1 min walk
  • Popular LocationMt. Buller Ski Slopes13 min walk
  • Popular LocationMount Buller Peak7 min drive

Choose dates to view prices

About this area

Mount Buller

Mt Buller Chalet Hotel & Suites is located in Mount Buller. Mount Buller Alpine Resort and Village Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Alpine National Park and Mount Russell Education Area. Guests appreciate the hotel's central location.

What's nearby

  • Village Center - 1 min walk
  • Mt. Buller Ski Slopes - 13 min walk
  • Mount Buller Peak - 7 min drive
  • Mount Stirling Alpine Resort - 10 min drive
  • Mount Stirling - 23 min drive

Getting around

  • Melbourne Airport (MEL) - 174 min drive

Restaurants

  • ABOM Hotel & Apartments - 3 min walk
  • Mt Buller Fish & Chippery - 3 min walk
  • Dolomiti Italiano - 4 min walk
  • Cattleman's Cafe - 4 min walk
  • The Villager Cafe - 4 min walk

About this property

Mt Buller Chalet Hotel & Suites

Mountain ski retreat with dining and an indoor pool
After a day on the slopes, return to Mt Buller Chalet Hotel & Suites to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a steam room. All 62 rooms offer free WiFi, fridges and TVs. Other amenities available to guests include room service, hairdryers and ironing boards.
Mt Buller Chalet Hotel & Suites offers 62 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. This Mount Buller hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (AUD 15 per stay)

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Downhill skiing
  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Snow sports gear

Languages spoken

  • English

Spa

  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Fridge

More

  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 9 PM
Express check-in

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

The front desk is open daily from 9 AM - 5 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Reception is open 24-hour from June to September.
Please note checkin time is from 4 PM in winter. Summer check in is from 2 PM.

Renovations and closures

The property is closed between 01 September and 31 May.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: AUD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Mercure Chalet Mt Buller Hotel Mount Buller
Grand Mercure Chalet Mt Buller Hotel
Grand Mercure Chalet Mt Buller Mount Buller
Grand Mercure Chalet Mt Buller
Mercure Mt Buller
Mt Buller Chalet Hotel
Mt Buller Chalet Mount Buller
Mt Buller Chalet Hotel Mount Buller
Mt Buller Chalet Hotel Suites
Mt Buller Chalet
Mt Buller Chalet & Suites
Mt Buller Chalet Hotel & Suites Hotel
Mt Buller Chalet Hotel & Suites Mount Buller
Mt Buller Chalet Hotel & Suites Hotel Mount Buller

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 55 out of 119 reviews
5 - Excellent 46%
Rating 4 - Good. 37 out of 119 reviews
4 - Good 31%
Rating 3 - Okay. 13 out of 119 reviews
3 - Okay 11%
Rating 2 - Poor. 8 out of 119 reviews
2 - Poor 7%
Rating 1 - Terrible. 6 out of 119 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Right on the ski field (can literally walk out door and you are there). But Hotel in less than optimal condition: cracks in some windows on main doors, tired condition generally, rooms about a 3* condition. Bathroom poor condition (bath did not even drain properly - bath maybe installed on an angle?). Quite expensive for its quality. Not sure the high premium for staying there is worthwhile.
Stayed 2 nights in Sep 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only coffee machine in the place was switched off at happy hour forcing us to venture out in search of coffees,
Stayed 2 nights in Sep 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, letting us check super early and couldn't be more helpful when letting us use the storage area. Room was what we expected.
Stayed 1 night in Aug 2019

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were given what I believe to be a disabled room with now shower screen just a curtain and water slashed all over the floor. It did drain away but took a lo g time
Stayed 2 nights in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Nice location and good facility
Stayed 2 nights in Aug 2019