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"The property looks brand new, even though it's a few years old, they have maintained the property very well. The staff is very professional and courteous. Even the maintenance crew, led by Willie, were very friendly and diligent in their duties.. rooms are very spacious and well laid out, Can easily sleep a family of six. The breakfast staff also did a great job and have a very nice variety of offerings. Right in the middle of everything, North Conway and the White Mountains have to offer. Will definitely stay here again when in the area!"

"It was all good "

"I was very unfortunate to be placed in a room infested with bed bugs. My entire family was bitten and we had to put our clothes and luggage in trash bags. On the bright side, the outlets were close-by so we were able to buy new clothes. The staff was nice and the breakfast was good but even if you pay me I will not go back due to the infestation."

"The remodel proved an improvement to Mills Falls. I stayed at Chase house this time around. And was not disappointed. The new mattress, pillows and towels were fantastic. I also loved their new line of toiletries. The building is quiet (but I did stay here in the off season)… and I appreciated the hotels amenities. We visited the Spa and pool at Church Landing (same business-but on the other sidebar the street). All of our treatments were relaxing and enjoyable. As was the spa locker room/ relax area. The spa was more expensive than spas back home in NY. But I guess when you are on a a- that’s the price you pay. Overall, I always enjoy my stays here. And this time around, I appreciated the upgraded towels and bedding."

"Room was clean and spacious. Pool was warm and clean. Breakfast was good with eggs and a meat option as well as waffles and cereal. Tristan at the front desk was super helpful and friendly. Walking distance to restaurants and shopping. Will stay again"

"Enjoyed my stay I recommend 10/10"

"There was an AC in the window so the cold air was coming in all night. The noise from the busy main road was very loud. The place in general was very outdated and run down. The couch was ripped with stuffing coming. Carpeting was stained. Walls were dirty. Furniture was broken. The building sits on a nice large piece of property, so there’s potential to be a really great place if torn down and started over. "

"Pool and hot tub clean. School vacation week, lots of kids. Staff friendly. "

"It was the perfect choice for our family, pool and hot tub were awesome. "