Holiday Homes in Mossy Head

"The week we stayed, the hot water boiler was out. NO hot water. We left 2 days early because of the hot water situation. We have not heard from Expedia regarding a refund. Tru and Expedia have lost a customer."

"No issues at all! Bed was perfect and comfortable after a long drive!"

"Arrived at check-in time. Doors were locked, lights were off. A note pasted to the window had a tel. Number to call: it went to an unidentified voice mail. Left message, call was not returned. Drove around property… there were three vehicles and two unsavory characters sitting on hotel furniture that had been pulled outside (totally obscured back corner of the property). It was scary, freaky and we bailed. No refund either!! Will strongly reconsider using Expedia in the future."

"Very friendly very clean. Will definitely stay again. "

"The breakfast was AWESOME!!! There was a great selection of foods to eat for breakfast, drinks and fruit!! Kathy who was one of the staff members for the breakfast area was extremely nice and accommodating. There was an incident, where my younger granddaughter accidentally dropped her bowl.of cereal and Kathy, cleaned it up right away WITHOUT making it an issue or having an expression of disgust. Kathy was is a true professional and very hard worker. Holiday Inn Express should be happy to have her and should definitely give her some sort of employee appreciation reward and or pay raise. The entire staff was accommodating. Rooms were always cleaned and fresh towels were put out as needed. Parking was great plenty of areas to park and I felt safe. I was traveling by myself with 4 grandchildren. Parking lot was well lit and cameras everywhere. The hotel's overall appearance was very nice, clean and was not dated. Everything looked new and very well maintained. The landscaping was also very pretty. I would suggest that the maps/location gets reevaluated. To the property. I had to call the hotel to get assistance on navigating me to the hotel. The GPS,was not accurate. "

"Breakfast was very good. Good options for eating. Did not use pool facilities."

"Yes"

"Clean room, parking fine, comfortable bed. Breakfast was mediocre. Price was good. Location was good. "

"Very clean room. Comfortable "