Grand Comfort 2 Queens

Reviews of Grand Hôtel TiMES Blainville - Mirabel

3.5 out of 5
Grand Hôtel TiMES Blainville - Mirabel
88 Rue Jean-Guyon, Blainville, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 261 out of 388 reviews" "
Rating 8 - Good. 75 out of 388 reviews" "
Rating 6 - Okay. 32 out of 388 reviews" "
Rating 4 - Poor. 11 out of 388 reviews" "
Rating 2 - Terrible. 9 out of 388 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mélissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Perfect!
Stayed 1 night in May 2024
Response from Audrey St-Germain - Superviseur des Opérations on 16 May 2024
Merci de vos commentaires, nous sommes ravis de voir que notre hôtel vous a plu! Au plaisir de vous revoir parmi nous. Bonne journée!

10/10 Excellent

Ho Ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly new hotel with an indoor swimming pool and gym. Overall the hotel is really clean and nice but lacking a lot of minor things that most hotel provides. The bed was nice, we had a good sleep. *Beware of the bed frame that sticks out a little though. They only have IKEA plastic hangers that can't really hold jackets. No kettle or utensils. But there's surprisingly an iron, ironing board, and plastic ice bucket. No drinks or tea bags, only a bottle of water that costs three or four dollars. Shower was great, water pressure was good. The bathroom only has shower gel and shampoo, towels and face tissue. No glasses, hair conditioner, lotion, or shower cap things like that. Just a really clean, spacious and new hotel. Reasonable price. Right opposite to a plaza with lots of food options. Outlet is right on the other side of the highway. Perfect location. Hope that they will upgrade soon. Will book again.
Stayed 1 night in Apr 2024
Response from Audrey St-Germain - Superviseur des Opérations on 7 May 2024
Thank you for taking the time to let us know how your stay with us was! For the ecology, we have just installed the soap and shampoo dispensers. If you need lotion or showe cap for your next stay, they are available at reception on the counter. Rest assured that we will follow up on your comments in order to always provide the best service. We hope to have the pleasure of seeing you again soon.

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
No house keeping during 3 nights stay.
Stayed 3 nights in Apr 2024
Response from Audrey St-Germain - Superviseur des Opérations on 23 Apr 2024
I am sorry to see that you did not enjoy your stay with us. I see that you hung up the phone during your call with the front desk. They have tried calling you back to ask if you would need some towels delivered to your room, but no one answered. As it is indicated on your bed, house keeping is on demand only and we ask the request to be made the day before to make sure we will have enough employees. It will be a pleasure for us to send you the house keeping during your next saty. We hope to have the pleasure of seeing you again soon.

10/10 Excellent

jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super belle hôtel! Les chambres sont super Moderne! Très beau, propre et confortable.
Stayed 1 night in Apr 2024
Response from Audrey St-Germain - Superviseur des Opérations on 8 Apr 2024
Merci de partager votre expérience avec nous. Nous vous remercions de votre séjour parmi nous et espérons vous accueillir à nouveau à l'avenir. Au plaisir,

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff and great location
Stayed 1 night in Mar 2024
Response from Audrey St-Germain - Superviseur des Opérations on 8 Apr 2024
Thank you for your comments, we are delighted to see that you liked our hotel and that the staff served you well, we will pass the comment on to the rest of the team! Good day!

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were expecting to have a smart tv in the room but it wasn’t… and we only had cable on the tv…
Stayed 1 night in Mar 2024
Response from Audrey St-Germain - Superviseur des Opérations on 15 Mar 2024
Thank you very much for your comments. We appreciate and will make the necessary corrections in our view of continuous improvement.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Close to highway. Nice and quiet. Clean and new
Stayed 1 night in Feb 2024
Response from Audrey St-Germain - Superviseur des Opérations on 29 Feb 2024
Thank you very much for reviewing your experience at Grand TIMES Hotel Blainville - Mirabel. We are glad that you enjoyed your time with us and we sincerely hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Audrey St-Germain - Superviseur des Opérations on 23 Feb 2024
Merci de partager votre expérience avec nous. Nous vous remercions de votre séjour parmi nous et espérons vous accueillir à nouveau à l'avenir. Au plaisir,

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! I always stay here when I visit . 😍
Stayed 1 night in Feb 2024
Response from Audrey St-Germain - Superviseur des Opérations on 23 Feb 2024
Thank you very much for reviewing your experience at Grand TIMES Hotel Blainville - Mirabel. We are glad that you enjoyed your time with us and we sincerely hope to have the pleasure of welcoming you back soon!

10/10 Excellent

RONGSHU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sophie Ponte, Dir Adjointe aux operations on 7 Feb 2024
Merci de partager votre expérience avec nous. Nous vous remercions de votre séjour parmi nous et espérons vous accueillir à nouveau à l'avenir.Au plaisir,

2/10 Terrible

Carole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Audrey St-Germain - Superviseur des Opérations on 2 Feb 2024
Bonjour Mme CaroleNous prenons au sérieux les commentaires de nos clients pour pouvoir apporter les correctifs nécessaires et offrir une expérience améliorée. Nous avons vérifié la réservation associée à ce commentaire et n’avons personne du nom de Carole d’enregistrée a la chambre. Serait-ce une erreur?Si vous avez bel et bien séjourné à l’hotel, SVP me contacter directement pour pouvoir mieux comprendre ce qui a justifié votre note de 2/10. Merci beaucoup.

8/10 Good

Cedrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Audrey St-Germain - Superviseur des Opérations on 25 Jan 2024
Merci pour la note, nous sommes ravis de voir que notre hôtel vous a plu! Au plaisir de vous revoir parmi nous. Bonne journée!

10/10 Excellent

Costantinos

Stayed 1 night in Dec 2023
Response from Audrey St-Germain - Superviseur des Opérations on 8 Jan 2024
Merci pour la note, nous sommes ravis de voir que notre hôtel vous a plu! Au plaisir de vous revoir parmi nous. Bonne journée!

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Audrey St-Germain - Superviseur des Opérations on 8 Jan 2024
Merci pour la note, nous sommes ravis de voir que notre hôtel vous a plu! Au plaisir de vous revoir parmi nous. Bonne journée!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Audrey St-Germain - Superviseur des Opérations on 8 Jan 2024
Merci pour la note, nous sommes ravis de voir que notre hôtel vous a plu! Au plaisir de vous revoir parmi nous. Bonne journée!

6/10 Okay

Christina

Stayed 1 night in Dec 2023
Response from Audrey St-Germain - Superviseur des Opérations on 2 Feb 2024
Merci de partager votre expérience avec nous. Tout commentaire supplémentaire que vous pourriez nous fournir sur votre expérience serait très apprécié !

10/10 Excellent

douglas

Stayed 3 nights in Dec 2023
Response from Audrey St-Germain - Superviseur des Opérations on 11 Dec 2023
Merci pour la note, nous sommes ravis de voir que notre hôtel vous a plu! Au plaisir de vous revoir parmi nous. Bonne journée!

8/10 Good

vasien

Stayed 4 nights in Nov 2023
Response from Audrey St-Germain - Superviseur des Opérations on 8 Jan 2024
Merci pour la note, nous sommes ravis de voir que notre hôtel vous a plu! Au plaisir de vous revoir parmi nous. Bonne journée!

10/10 Excellent

Thomas

Stayed 1 night in Nov 2023
Response from Audrey St-Germain - Superviseur des Opérations on 8 Jan 2024
Merci pour la note, nous sommes ravis de voir que notre hôtel vous a plu! Au plaisir de vous revoir parmi nous. Bonne journée!

6/10 Okay

Darren

Stayed 2 nights in Nov 2023
Response from Audrey St-Germain - Superviseur des Opérations on 1 Dec 2023
Merci de partager votre expérience avec nous. Nous vous remercions de votre séjour parmi nous et espérons vous accueillir à nouveau à l'avenir. Au plaisir,

10/10 Excellent

Robert

Stayed 2 nights in Nov 2023
Response from Audrey St-Germain - Superviseur des Opérations on 1 Dec 2023
Bonjour M. Robert,Merci pour la note. Nous espérons vous revoir parmi nous bientôt.

10/10 Excellent

Melissa

Stayed 2 nights in Nov 2023
Response from Audrey St-Germain - Superviseur des Opérations on 20 Nov 2023
Bonjour Melissa ,Ce fut vraiment un plaisir de lire votre avis suite à votre récent séjour avec nous. Nous sommes ravis que vous ayez apprécié nos installations et services. Nous espérons sincèrement avoir le plaisir de vous accueillir à nouveau la prochaine fois que vous êtes en visite à Blainville.

10/10 Excellent

Helene Legris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evethings was excellent
Stayed 1 night in Nov 2023
Response from Audrey St-Germain - Superviseur des Opérations on 20 Nov 2023
Thank you very much for reviewing your experience at Grand TIMES Hotel Blainville - Mirabel. We are glad that you enjoyed your time with us and we sincerely hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Audrey St-Germain - Superviseur des Opérations on 20 Nov 2023
Bonjour Joanie, merci pour la note, nous sommes ravis de voir que notre hôtel vous a plu! Au plaisir de vous revoir parmi nous. Bonne journée!

2/10 Terrible

monique

Stayed 1 night in Nov 2023
Response from Audrey St-Germain - Superviseur des Opérations on 7 Dec 2023
Je suis désolé de voir que vous n'avez pas appréciez votre séjour parmi nous. Vous pouvez nous contacter pour que nous ayons plus de détails concernant votre séjour. Nous prenons au sérieux les notes et les commentaires pour nous amélioré. Au plaisir de vous recevoir a nouveau.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Audrey St-Germain - Superviseur des Opérations on 20 Nov 2023
Merci pour la note, nous sommes ravis de voir que notre hôtel vous a plu! Au plaisir de vous revoir parmi nous. Bonne journée!

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good employees
Stayed 1 night in Nov 2023
Response from Sophie Ponte, Dir Adjointe aux operations on 13 Nov 2023
Thank you very much for reviewing your experience at Grand TIMES Hotel Laval. We are glad that you enjoyed your time with us and we sincerely hope to have the pleasure of welcoming you back soon!Sincerely,

8/10 Good

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the decor and the practicality of the rooms. Comfortable, clean and sleek
Stayed 1 night in Oct 2023
Response from Sophie Ponte, Dir Adjointe aux operations on 13 Nov 2023
Thank you very much for reviewing your experience at Grand TIMES Hotel Laval. We are glad that you enjoyed your time with us and we sincerely hope to have the pleasure of welcoming you back soon!Sincerely,

8/10 Good

Julie-M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 2 Nov 2023
Merci pour la note. Nous espérons vous revoir parmi nous bientôt !

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great night at this hotel very modern !
Stayed 1 night in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 2 Nov 2023
Dear Mike, Thank you very much for reviewing your experience at Grand TIMES Hotel Blainville - Mirabel. We are glad that you enjoyed your time with us and we sincerely hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Sébastien

Stayed 1 night in Oct 2023

10/10 Excellent

Kathia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 2 Nov 2023
Merci! Nous espérons vous revoir parmi nous bientôt !

8/10 Good

Lyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 2 Nov 2023
Merci pour la note. Nous espérons vous revoir parmi nous bientôt !

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 2 Nov 2023
Merci pour la note. Nous espérons vous revoir parmi nous bientôt !

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 2 Nov 2023
Merci pour la note. Nous espérons vous revoir parmi nous bientôt !

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 2 Nov 2023
Merci pour la note. Nous espérons vous revoir parmi nous bientôt !

10/10 Excellent

Truong

Stayed 1 night in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 2 Nov 2023
Merci beaucoup! Nous espérons vous revoir parmi nous bientôt !

8/10 Good

Marissa

Stayed 1 night in Oct 2023
Response from Sophie Ponte, Dir Adjointe aux operations on 13 Nov 2023
Thank you very much for reviewing your experience at Grand TIMES Hotel Laval. We are glad that you enjoyed your time with us and we sincerely hope to have the pleasure of welcoming you back soon!Sincerely,

8/10 Good

Jean-Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle hôtel chambre spacieuse!
Stayed 1 night in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 2 Nov 2023
Bonjour Jean-Philippe, Ce fut vraiment un plaisir de lire votre avis suite à votre récent séjour avec nous. Nous sommes ravis que vous ayez apprécié nos installations et services. Nous espérons sincèrement avoir le plaisir de vous accueillir à nouveau la prochaine fois que vous êtes en visite à Blainville.

2/10 Terrible

Jose A.

Stayed 4 nights in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 6 Nov 2023
Bonjour, nous vous avons en 'Non-presentation' dans notre système. Vous n'êtes pas venu à l'hôtel. Que nous vaut cette note? Merci !

10/10 Excellent

Eric

Stayed 2 nights in Oct 2023
Response from Sophie Ponte, Dir Adjointe aux operations on 13 Nov 2023
Merci de partager votre expérience avec nous. Nous vous remercions de votre séjour parmi nous et espérons vous accueillir à nouveau à l'avenir.Au plaisir,

10/10 Excellent

Eric

Stayed 1 night in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 19 Oct 2023
Merci pour la note, nous sommes ravis de voir que notre hôtel vous a plu! Au plaisir de vous revoir parmi nous. Bonne journée!

4/10 Poor

mario

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
didn't like no complementary Breakfast plus had to paid an extra 50$ to go in my room 40 min earlier in my room that was ready
Stayed 1 night in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 16 Oct 2023
Bonjour Mario, thank you for your comment. We guarantee the rooms for 4 o'clock, there is a charge for early check in and you did your check in at 1:30 pm. Our breakfast is an extra charge for our guest who reserve through Expedia, which is described when you reserve through this third-party. Do not hesitate to contact us for your futur reservations. Thank you !

10/10 Excellent

Rami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Audrey St-Germain - Superviseur des Opérations on 16 Oct 2023
Merci pour votre note, nous sommes ravis de voir que notre hôtel vous a plu! Au plaisir de vous revoir parmi nous. Bonne journée!

10/10 Excellent

John, Pitt Meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 16 Oct 2023
Thank you very much for reviewing your experience at Grand TIMES Hotel Blainville - Mirabel. We are glad that you enjoyed your time with us and we sincerely hope to have the pleasure of welcoming you back soon!

2/10 Terrible

Nathalie

Stayed 1 night in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 11 Oct 2023
Bonjour Mme. Nathalie, nous avons eu aucune impression ni lors de votre séjour ou à votre départ que vous avez passé un séjour horrible. Svp me contacter à l'hôtel directement pour plus d'explications. Merci !

8/10 Good

Krystal

Stayed 2 nights in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 16 Oct 2023
Merci de vos commentaires, nous sommes ravis de voir que notre hôtel vous a plu! Au plaisir de vous revoir parmi nous. Bonne journée!

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 16 Oct 2023
Merci de vos commentaires, nous sommes ravis de voir que notre hôtel vous a plu! Au plaisir de vous revoir parmi nous. Bonne journée!

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern facility. The staff were very friendly and made you feel welcome.
Stayed 1 night in Oct 2023
Response from Audrey St-Germain - Superviseur des Opérations on 16 Oct 2023
Thank you very much for reviewing your experience at Grand TIMES Hotel Blainville - Mirabel. We are glad that you enjoyed your time with us and we sincerely hope to have the pleasure of welcoming you back soon!

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Audrey St-Germain - Superviseur des Opérations on 16 Oct 2023
Merci et au plaisir de vous ravoir parmi nous!