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"Overall an OK-ish stay. Check-In After completing the online check-in request including passport details we were surprised it took 25 minutes to be checked in, after being sat down in the lobby and promised a welcome drink that never arrived. The Room Pretty nice room, complimentary water and coffee pods. Excellent. However when they didn't get replenished we were told they were a 'welcome gift' and I would have to pay for more from room service. I admit, I've never encountered this before from a 5 star hotel that costed over €300 a night!! Housekeeping Very unfriendly housekeeping staff that were angry that I needed the room making up so I could get back in there for an online business meeting. Additionally my partner's clothes on the bed were swept up and gone with the bedding change. Business Centre/places to work. I saw a nice business centre room I was told I couldn't use by reception. Alternative was the lobby which was comfortable, well until the loud piped music started. View An industrial roof, not a sea view. Breakfast Pretty good, though limited apart from the egg station, which was excellent "

"We had booked to stay here for two nights, the night before we were due to arrive they cancelled the second night on us due to an administrative error. We asked to check in early due to inconvenience which they agreed to, when we turned up the room was not ready, due to some 'crazy' previous guests. When we finally got into room the whole apartment stank of smoke, which was down to the previous guests acciding to Sandra the housekeeper. Also the appartment was very cold. On the plus side, the appartment is located very centrally and the owner, Manuel did drop us off a can of air freshener and a duvet for bed. I think you pay for what get with this apartment and I would suggest that you do a day trip to Teror rather than book here. "

"Good location by the beach. "

"Staff friendly and helpful. Lovely view of the park from the balcony. Reasonable price. We would definitely stay there again!"

"Excellent and well located"

"Very nice place, clean, and staff very good"

"Room was clean and bed comfortable.Staff were very helpful and courteous. Allowed us to leave our luggage after checkout for couple of hours. 1 night stopover. Did not use other facilities due to time constraints."

"The rooms were very clean and tidy, the staff were very helpful, even though some of them didnt speak great english. The pool area was kept nice and tidy. Food was nice too with a big variety. "

"Restaurant Taj was great, beautiful views and great staff and food. The hotel rooms were good but smaller (for the double beds) than expected. All the staff were very helpful and kind. Great location as well!"