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"Everything was great. The one thing I will say, ensure that you have clicked on the right amount of guests; for some reason, my Expedia defaulted to one guest and we were charged 40 euro a night for each night, which ended up costing an additional 400 euro for the stay. "

"Friendly staff, prompt service"

"A very nice room and very helpful owners."

"Great room and very comfortable The staff was very helpful and professional. I would stay there again when I returned to Italy.. "

"A terrible place. The a/c did not work and they don't bother fixing it. The windows would not shut properly. The staff were terrible and do not care about any customer service. "

"Stayed here for one night. Grounds are very pretty and hotel is based on the side of quite a steep hill so quite a lot of stairs and ramps. There are some lifts to parts of property but not all and they are in odd locations, for example one led to a pitch black banquet hall that you needed to pass through. Staff were helpful, you got a welcome drink too. As a gold member we got an upgrade but not sure on its improvement over standard one. Worse view and same interior. Bed was quite...

"Super clean, wonderful staff. Our room had amazing views from the terrace. "

"Good room comfortable bed and most importantly very clean "

"Very good hotel"

"Very nice welcome from the staff and nice clean modern rooms. Great location and very quiet. One of the best hot showers I’ve ever taken. "

"The breakfast and Wi-Fi conexión was horrible "

"I am very happy with my stay at this hotel. Excellent service, great location, nice and friendly staff. It will be my favorite place every time I come back here."

"Staff was amazing. Great location. Would definitely stay there again."

"We only spent 1 night in Messina and it was quite difficult to find this apartment but once we were in it was great - lovely balcony over the square and easy walk to the station"